Gerber Collision & Glass - Oneonta (Al)

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Looks great

Customer Service - 5.0/5.0 -

Yall were big help me getting my rental set up

Returned Clean

My Experience - 5.0/5.0 -

I was well pleased with the work.

Likely to Recommend - 3.5/5.0 -

For basic cars and basic needs I would absolutely refer people here

Repair Quality - 3.5/5.0 -

Super nice people, super easy to deal with, my dent was pulled out to perfection. The ladies in the office are super nice and extremely helpful. Had my car done really fast. Although, the paint work itself could have been higher quality for the rate charged… the finish and colormatch is spot on, but it has trash and fisheyes in it, hood is covered in overspray, and they also didn’t blend into my rear bumper for some reason? Thankfully I can just sand/buff the trash out myself.

Customer Service - 5.0/5.0 -

Customer service is 10/10!

Returned Clean

My Experience - 5.0/5.0 -

Car looks great !! Thanks for your quick service !! The young lady in front office was absolutely great to work with.i would not hesitate to use your business again. 👍👍

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job!! Young lady front office was great!! Thanks!!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent job

Customer Service - 5.0/5.0 -

Excellent customer service personnel.

Returned Clean

My Experience - 5.0/5.0 -

The folks are Gerber were prompt, extremely helpful, very kind and accommodating. Top notch service from drop off to pick up.

My Experience - 5.0/5.0 -

They did a wonderful job. My car looks brand new and that's what I wanted. I am very happy with this company.

Likely to Recommend - 5.0/5.0 -

Most definitely

Repair Quality - 5.0/5.0 -

Everyone there did a professional job. I am very pleased with my SUV. I just wanted to thank you all!

Customer Service - 5.0/5.0 -

Totally satisfied and very professional

Returned Clean

My Experience - 5.0/5.0 -

Miranda was the absolute best. She kept me informed on the progress of the repairs and was helpful in explaining the process to me. The work was top notch and completed to my satisfaction.

Likely to Recommend - 5.0/5.0 -

Honestly I was not familiar with Gerber prior to this experience. I am very glad that my insurance company recommended you.

Repair Quality - 5.0/5.0 -

I appreciate the updates and professional communications that thr Gerber team provided.

Customer Service - 5.0/5.0 -

Miranda did a great job keeping me up to date on the progress of the repairs.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great work! Very pleased with the results. Thank you.

Customer Service - 5.0/5.0 -

Super nice people with good communication.

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0 -

Truth

Repair Quality - 0.5/5.0 -

Took my truck there for a tailgate and I said tailgate only because it was an older truck and next thing you knew my truck was going to be totaled out because some DA decided I needed a new bumper and bam you need a new frame . Instead of 2 weeks it turned into over 4 weeks and after getting involved with my insurance I got my truck back with the bumper reattached to a frame that was supposedly to far gone. You people cost me over $400 for for extended car rental

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Highly recommend

Repair Quality - 5.0/5.0 -

Very professional and they kept me up to date on my car.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Awesome service. Thank you Miranda!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

We drove back to Arab and the car started overheating when we got home. My husband checked the antifreeze and it was a gallon low.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0