Gerber Collision & Glass - Palm Desert

4.9 (1,846reviews)
98%
73605 Dinah Shore Dr #800,  Palm Desert,  CA  92211

In operation 85 years, 7 years at this location.

Gerber Collision & Glass - Palm Desert offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (1,846)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, professional workmanship, and excellent communication throughout the repair process. Many highlight that vehicles were returned looking brand new, with repairs completed on time or ahead of schedule. Customers frequently commend the friendly, knowledgeable, and courteous staff, noting that regular text and phone updates provided peace of mind. The shop receives high marks for cleanliness, with several customers noting their vehicles were returned spotless. Repeat customers and strong referral intent reflect deep trust in the shop. A few customers noted isolated concerns around delays in updates during extended repairs and minor finishing details, as mentioned directly in their feedback.
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"The car looks great ; just like when it came off the sales lot."
"Gerber Collision has excellent customer service and the overall body repair and finish was outstanding. One minor repair detail ..." Read more
"... Collision was exceptional. They are easy to work with, the quality of their work is excellent and they went above and beyond to accommodate our schedule. We would ..." Read more
"... caring, supportive, kept me informed of status, and delivered a beautiful end product earlier than promised. Completely satisfied and happy to endorse Gerber." Read more
"... third time coming to this body shop. And they have always wow'd me with the quality and attention to detail of my car." Read more
"Amazing customer service. They completed it earlier than expected. I would highly recommend to anyone. The manager was great at communicating ..." Read more
"It was ready before! 4 days early!"
"I was so surprised that they had it ready in four days"
"Completed the job two weeks ahead of schedule and good communication throughout the process."
"Just a week late but I understand everything was done carefully and throughly so it took extra time."
"I had daily updates the first week and a courtesy call 45 minutes before the car was ready. I couldnt be ..." Read more
"... professionalism and courtesy. I particularly appreciated their consistent communication regarding the repair progress. I would highly recommend their services to my acquaintances ..." Read more
"The text messaging with updates throughout the process was incredibly helpful and informative. I wish other ..." Read more
"Everyone at Gerber was excellent. Excellent work. Excellent communication. Excellent support. They nade the repair process simple and easy."
"Text updates all throughout which was very nice"

My Experience

Good work and very friendly. Kept me up to date on repairs

My Experience

Professional, knowledgeable, and great customer servic

Likely to Recommend

Repair Quality

Amazing company.

Customer Service

Couldn’t be happier

Returned Clean

My Experience

Everyone at Gerber’s was friendly and knowledgeable. I was given daily updates on their progress by text message and the car was completed within a timely fashion and returned clean. When the car was returned to me, I was told that if any problems occur to the car while it was in their care that they would take care of it.

My Experience

Thank you to the entire team for a wonderful and fantastic experience! My vehicle was done quickly and looks amazing. I could not have asked for better service. I am a repeat customer and will be sure to come again if the time arises.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you for walking us through the whole process and making it a less stressful experience for us. We appreciated your upbeat and professional assistance! We also appreciate that you were in communication with USAA through the whole process. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Mario guided us through the entire process and made sure every detail was addressed. The completed job looks outstanding. Sincerest appreciation to the staff at Gerber!

Likely to Recommend

Overall, all aspects of the experience were outstanding. Thank you for this exemplary service and work quality!

Repair Quality

The entire experience from start to finish was exceptional. The attention to detail on repairing the sand damage to my car was outstanding.

Customer Service

Mario's service was exemplary.

Likely to Recommend

Repair Quality

They did a great job and finished ahead of a Schedule. They were super nice too!

Customer Service

Returned Clean

My Experience

Staff was very courteous, kept us informed about status of repairs daily and did a thorough and excellent job.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I am pleased with the repair. It looks great. Also very happy genuine Nissan parts were installed. That’s very important and a reason I’ll be coming back if services ever needed again.

Customer Service

Likely to Recommend

Repair Quality

Great service and very professional!

Customer Service

Returned Clean

My Experience

Please return the key to my Honda to Willow Springs Rehab Center Thanks

Likely to Recommend

Repair Quality

Thoughtful service

Customer Service

Thoughtful service

My Experience

Really great experience from Rita, so nice and helpful, to Adrian who kept me in the loop of progress. Staff did a great job! Happy to recommend Gerber to friends. Thanks for making this a nice experience. 🙂👌

Likely to Recommend

The repair and customer service was awesome. I did have some money ($38) missing from my closed center console that l had forgotten to remove prior to dropping off. Not my life savings but still worth mentioning.

Repair Quality

Customer Service

Rita was incredibly helpful on coordinating and even arranged car rental schedule! Adrian kept me informed of progress and any changes. They were both very helpful and responsive and great to work with. ⭐️

My Experience

Great Service! I was helped by Adrian Olvera and he was very professional and respectful. He answered my questions and kept me up to date. The lady at the front also made scheduling my repair quick and easy. My car was fixed fast it looks better than it did before I got crashed into.

Likely to Recommend

Repair Quality

Adrian Olvera helped me through the process. He was very professional. My car looks better now than it did before I got hit. It was quick and good.

Customer Service

Customer service from staff was great especially Adrian Olvera and front desk woman. I forgot her name.

My Experience

I really appreciated the constant communication. You guys are great

Likely to Recommend

Repair Quality

Customer Service

Rita and Adrian were fantastic. Very friendly and excellent communications

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

From the warm and friendly greeting from Rita to the masterful repair of my Rav 4, I was so impressed with the care and skill they demonstrated. Adrian and the team are true artists and I appreciated their time and efforts in repairing the damage as if it never happened!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Looks brand new.

Customer Service

Returned Clean