Gerber Collision & Glass - Palm Desert

4.9 (1,801reviews)
98%
73605 Dinah Shore Dr #800,  Palm Desert,  CA  92211

In operation 85 years, 7 years at this location.

Gerber Collision & Glass - Palm Desert offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Nissan
Ram

Reviews (1,801)

Customers say
Overall Customer Satisfaction
Customers are overwhelmingly satisfied with the shop's performance across all key areas. Repair quality consistently draws praise, with many noting their vehicles looked brand new or better than new upon return. The team's professionalism, friendliness, and willingness to go above and beyond were frequently highlighted. Timely text and phone updates throughout the repair process were especially appreciated, with many customers noting they felt informed and reassured at every stage. Numerous customers mentioned their vehicles were completed ahead of schedule, adding to the positive experience. The shop's cleanliness standards also received compliments, with several customers noting their cars were returned spotless. A few customers noted isolated concerns such as parts delays, minor overlooked details, or communication gaps during extended repairs, but these were generally acknowledged as handled promptly and professionally by the team.
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"Quality & professionalism was top-notch!"
"... Collision has excellent customer service and the overall body repair and finish was outstanding. One minor repair detail was overlooked and was fixed ..." Read more
"... Collision was exceptional. They are easy to work with, the quality of their work is excellent and they went above and beyond to accommodate our ..." Read more
"... caring, supportive, kept me informed of status, and delivered a beautiful end product earlier than promised. Completely satisfied and happy to endorse Gerber." Read more
"Gerber Auto Collision and Glass did a stupendous job on this Toyota. Sienna that we have it looks fantastic. Great job ..." Read more
"It was ready early!"
"I was so surprised that they had it ready in four days"
"It was ready before! 4 days early!"
"... caring, supportive, kept me informed of status, and delivered a beautiful end product earlier than promised. Completely satisfied and happy to endorse Gerber." Read more
"It was ready a week before, and I was extremely happy!"
"I had daily updates the first week and a courtesy call 45 minutes before the car was ready. I couldnt be ..." Read more
"... expectation of when it would be completed. Their communication was excellent." Read more
"... professionalism and courtesy. I particularly appreciated their consistent communication regarding the repair progress. I would highly recommend their services to my acquaintances ..." Read more
"The text messaging with updates throughout the process was incredibly helpful and informative. I wish other companies did the same. ..." Read more
"... with the speed that it took them to finish my car. Communication, was amazing, everyone was so nice and efficient. I will be back!" Read more

Likely to Recommend

Repair Quality

The repair was fine and the auto body shop was great. It’s Travelers that sucks. I was hit while my car was in my driveway and they never contacted the other party whose fault it was, as my car was PARKED IN MY DRIVEWAY. I was left paying for the deductible and they never bothered to contact Mike Sloan or Allstate Insurance

Customer Service

They were great, Travelers didn’t bother to investigate the claim though and idk why. I guess it was just easier to pay for the repair then messing with trying to get Allstate to pay for it

My Experience

All employees were courteous and cheerful. I was kept updated on the progress of my repairs. I would highly recommend this shoo to anyone needing work. Thanks to all!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Besides the job well done I picked up my truck from Gerber today and she was prettier than when I sent her for help, I would highly refer them to all my friends to go to Gerber because of the great service they gave me thank you !

My Experience

Awesome people and service Best I have ever experienced in my last 40 years or so

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Repair Quality

Awesome people and service Best I have ever experienced Thank you Gerber

Customer Service

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Would only recommend Gerber

Repair Quality

Excellent work and communication!

Customer Service

Excellent all the way.

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Repair Quality

Customer Service

I appreciate the update communications I received.

My Experience

It was a pleasure to deal with such a professional company who got my car fixed within a few days, which absolutely amaze me and then detailed the car. I would recommend you to anybody your company to whoever needs repair work done. You did an outstanding job and I’m extremely happy with the results.

Likely to Recommend

I would definitely recommend this company

Repair Quality

Great job done very quickly very professional people

Customer Service

Returned Clean

My Experience

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Returned Clean

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Returned Clean

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I have already mentioned this company to several of my friends.

Repair Quality

My Bronco looks just like new.

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

The staff is always helpful, they keep me informed and do great work. I will always recommend Palm Desert Gerber

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Repair Quality

Always great customer service and communication. I will always recommend this company.

Customer Service

Returned Clean

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My Experience

Awesome job

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Customer Service

Todd and his team were easy to talk to. Straightforward conversation on what is the plan for the car. Sets proper expectation on how long the car needs to be fixed. Ultimately, they resolved the issue of my car even if I didn't have an appointment.

Returned Clean

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Repair Quality

You can’t tell work was done.

Customer Service

The people were nice and I got regular updates about the progress on my vehicle.

My Experience

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Repair Quality

The staff were professional and friendly. Brian was also very helpful and accommodated my schedule for the car pickup. I really appreciated his flexibility and excellent customer service.

Customer Service