Caliber - Cathedral City

4.9 (4,847reviews)
98%
68-945 Perez Road,  Cathedral City,  CA  92234

In operation 29 years, 26 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,847)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for proactive communication, including regular text and phone updates throughout the repair process. Timeliness was a frequent highlight, with numerous customers reporting their vehicles were completed ahead of schedule. The welcoming, professional, and knowledgeable staff created a stress-free experience, and the seamless coordination with insurance providers was also appreciated. A few customers noted isolated concerns such as alignment issues, loose parts, or paint quality, reflecting areas customers themselves identified for continued attention.
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"The quality of the repairs was excellent. My vehicle looked as if it were brand new, and the craftsmanship clearly ..." Read more
"Unbelievable experience from the first call to walking away with my car fixed. Your office is absolutely amazing. ..." Read more
"Caliber is the best body repair shop in the valley. They are meticulous and their paint professionals ..." Read more
"I am extremely satisfied, the mechanic went the extra mile to take care of my car, this level of generosity is rare these days, Im ..." Read more
"Yes, my vehicle was completed ahead of the promised time. I truly appreciate the efficiency and professionalism ..." Read more
"Always an exceptional experience and repair! Can't even tell there was any damage! Excellent communication as ..." Read more
"Everyone here went above and beyond to get my car completed ahead of schedule! Everyone is extremely knowledgeable under craft. I truly appreciate everybody ..." Read more
"It was ready by Wednesday when they said Friday. I was really impressed."
"... service, from receptionist to my technician lead. Communication throughout the process was exceptional as was the repair work on my vehicle. I would highly ..." Read more
"I received updates the whole time they had my vehicle."
"... have the best customer service and communication they keep you updated as well with your insurance company I 100 percent recommend this auto repair place to ..." Read more

Likely to Recommend

Repair Quality

Very good service

Customer Service

Returned Clean

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Repair Quality

My car looks great. Competitive prices. Great team to work with. Thank you for getting me back on the road.

Customer Service

Communication was great

Returned Clean

Likely to Recommend

Repair Quality

Everyone was very helpful and communicative through the process and made the experience extremely low stress.

Customer Service

Miguel was very helpful and friendly and kept me updated through the whole process.

Returned Clean

Likely to Recommend

Very well trusted and will recommend it

Repair Quality

Very satisfied job very well done all staff very nice and helpful with everything thank you Jose Angulo.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Finished the work as promised.

Customer Service

Customer service is great, Miguel is the best!

Returned Clean

My Experience

You were all so professional and efficient. Special thanks to Benjamin for keeping me in the loop every step of the way.

My Experience

From the moment I walked through the door you made me feel like family. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Yes I would

Repair Quality

I went to caliber collision in Cathedral City Ca. Benjamin Reyes was amazing, he kept in touch with everything good person Thank you Ben sincerely Lorenzo

Customer Service

Returned Clean

My Experience

Fast repair, easy process! thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

The costumer service from the beginning was on point with getting my vehicle back to me. The team kept me updated along the way with calls and messages.

My Experience

My Experience

Thanks to all at Caliber. They were all friendly and Ben explained everything well and I felt confident that he would fix everything perfectly. It was a pleasure to be served by Ben. I was extremely satisfied.

Likely to Recommend

Nice clean shop and very easy access

Repair Quality

Everyone was professional and friendly. The work was excellent and all done on a very good timely schedule. My main contact was Ben. He was considerate and thoughtful.

Customer Service

The lady in the front office was very accommodating. She was efficient and wanted us to be comfortable while we waited for a few minutes.

Returned Clean

Likely to Recommend

Repair Quality

Great service!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Everything was wonderful I have no complaints this team did a really good job in my car I appreciate you guys so much !!

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

I thought it was very good work, thank you for your service.

Customer Service

I thought it was very good work, thank you for your service.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My car looks fantastic! Repairs took one day longer than estimated due to the need to sand down entire front bumper for repainting. Rear deck spoiler looks great.

Customer Service

There was some confusion with the central office wanting me to schedule repairs before partners received by shop. Local shop put a scheduled repairs before start date so I wouldn’t get reminders but didn’t tell me about date. This resulted in some confusion!