Caliber - Cathedral City

4.9 (4,895reviews)
98%
68-945 Perez Road,  Cathedral City,  CA  92234

In operation 29 years, 26 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,895)

Customers say
Overall Customer Satisfaction
Customers consistently praised the repair shop for its outstanding service quality, with many noting that vehicles were returned looking brand new or better than before the accident. The team received high marks for proactive and frequent communication, including text updates, phone calls, and in-person explanations throughout the repair process. Timeliness was a recurring highlight, with numerous customers reporting their vehicles were completed ahead of schedule. Staff were widely described as professional, friendly, knowledgeable, and welcoming. A few customers noted areas for improvement, including occasional quality control issues such as misaligned parts, paint concerns, and alignment problems, as mentioned directly in their feedback. Overall, the vast majority of customers expressed strong satisfaction and indicated they would recommend the shop to friends and family.
Select to learn more
"Not only was the quality of the work perfect, but the team went far out of their way to assure absolute perfection from checking to checkout!"
"I am extremely satisfied, the mechanic went the extra mile to take care of my car, this level of generosity is rare these days, Im ..." Read more
"My repair to my car was better than the factory original. I will always bring my car to Caliber for any future ..." Read more
"... my car fixed. Your office is absolutely amazing. Youre honest, youre kind, youre so helpful and you are fast!! Im so grateful I found you guys. My car needed so ..." Read more
"My experience was amazing! Everything was above and beyond!"
"Communication was excellent. Finished early! and that was greatly appreciated. They knew how important getting my truck back was to me and they ..." Read more
"Earlier than expected by a week."
"Finished about 3 days before it was scheduled to be done which save me money on my rental."
"It was ready three days before their estimated time."
"Took longer than expected but I understand there were a lot of moving parts to coordinate. Quality of work appears ..." Read more
"... service, from receptionist to my technician lead. Communication throughout the process was exceptional as was the repair work on my vehicle. I would highly ..." Read more
"Seamless, easy process. Progress status texts were great. Friendly team. I would 100% recommend and return if needed."
"Superb communication throughout. Car delivered before the estimated time."
"I received updates the whole time they had my vehicle."

Likely to Recommend

Repair Quality

Everyone was nice and courteous. Definitely recommend the company. Thank you for my discount l appreciate it very much😊

Customer Service

Everyone was nice and courteous. Definitely recommend the company. Thank you for my discount l appreciate it very much😊

Likely to Recommend

They are all very knowledgeable & kept me informed every step of the way. Took a lot of stress off of me. Thank you!

Repair Quality

Ben and his team are amazing. My car looks great and the work was done quickly. Thank you!

Customer Service

They kept me informed every step of the way and helped me get into my rental.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I had a great experience with Caliber Collision. The team took very good care of my Kia and made sure the repairs were done properly instead of rushing the vehicle out. When a couple of issues with the window and steering came up, they were willing to keep the car and correct them before I picked it up. Communication was clear and helpful throughout the process. My car was ready for my final scheduled pickup, and it honestly drives and feels better than it did before the repair. I really appreciate the effort the team put into getting my car back in good shape. Thank you!

Likely to Recommend

I would definitely recommend Caliber Collision. They did fantastic work on my vehicle, kept me informed throughout the process, and everyone I interacted with was friendly and helpful.

Repair Quality

Very satisfied with the repair quality. My car came back running and looking great, and I really appreciated the work that was done. Everything has been functioning well since the repair.

Customer Service

Customer service was very good. Everyone I dealt with was helpful, professional, and kept the process moving smoothly. I appreciated how the repair was handled from start to finish.

Likely to Recommend

Repair Quality

Very helpful courteous and on time

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Professional, did exactly what they said they would do, kind to work with, polite, helpful with rental car. They made the experience as easy as possible. Highly recommend.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Hello iam so very pleased with the work you did on my Bumper! Excellent iam giving the business a 10 ! Thanks I'll let my Friends 😄

Customer Service

Likely to Recommend

Repair Quality

Miguel at caliber collision did the most in-depth inspection of all the places that gave me estimates. He was particularly aware of some safety concerns about properly doing our repair. Once we dropped it off, we were informed about the entire process. The car was done two days early than the estimate. Price was competitive with other shops. Would definitely use Caliber again.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Awesome

Repair Quality

Very professional

Customer Service

Very experienced

Likely to Recommend

Repair Quality

Always professional and no issues with the parts

Customer Service

Always professional and always on time. Miguel was always available, even in lunch.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Procedure was easy from dropping truck off to picking up!

Customer Service

Benjamin was great and kept us totally informed through the complete process!

Likely to Recommend

Repair Quality

Always do an amazing job.

Customer Service

Returned Clean

My Experience

Miguel was AMAZING! He kept us in informed every step of the way. Their work was top notch - we are very impressed. Our van was done ahead of schedule. We highly recommend Caliber Collision!!!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They did a great job. Benjamin was great through the whole process.

Customer Service

My Experience

This is the second time I do business with you, I can not thank enough for your service and support, I am grateful and impressed by your professionalism and dedication to provide excellent customer service, you are one of a kind business that cares for customers and makes us feel valued and appreciated, thank you for your respect and prompt response to our needs, great team!