Caliber - Indio - West

4.8 (808reviews)

97%

(442) 300-9302

42900 Madio St, Indio, CA 92201

97%

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42900 Madio St
Indio, CA 92201

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About Caliber - Indio - West

See Photos

42900 Madio St
Indio, CA 92201

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (808)

Sort By:
Newest
Rating

645 Customers Rated

5 Stars

71.8% Complete

(580)
4 Stars

4.7% Complete

(38)
3 Stars

1.1% Complete

(9)
2 Stars

0.6% Complete

(5)
1 Star

0.2% Complete

(2)
< 1 Star

1.4% Complete

(11)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional customer service, with staff being described as friendly, professional, and helpful throughout the repair process. The quality of repairs receives high marks, with many noting their vehicles look brand new after service. Communication stands out as a major strength, with regular text and email updates keeping customers well-informed about repair progress. Timeliness is another key positive, with numerous repairs completed ahead of schedule. While most experiences are overwhelmingly positive, some customers noted minor issues with paint quality, parts programming, and occasional communication gaps that required follow-up visits.

Select to learn more

Service Quality
Timeliness
Communication

"Amazing service! Great front of house staff. Clear, concise, polite, professional, welcoming. I loved the text updates on the progress of my service. ..." Read more

"I am extremely impressed by the service provided by caliber collision! Their customer service was unparalleled, and the ..." Read more

"Very professional and very courteous to our needs. Thank you!"

"Im totally disappointed of the work of Calliber Collision did to my car!! They charged almost 7,000 to my insurance and they ..." Read more

"Substandard parts and poor workmanship has me very disappointed. Working with the shop to resolve, but shouldn't have ..." Read more

"It was ready before I expected!! How amazing! It really made my day to be able to get my vehicle ..." Read more

"My car was ready almost a week earlier than estimated"

"My car was ready a week before it's initial due date. Going from two weeks to a single week since it was ..." Read more

"It was ready 3 days early!"

"Ahead of schedule by a whole week. Very impressive 👏 👌"

"... Clear, concise, polite, professional, welcoming. I loved the text updates on the progress of my service. Quick turn around on service. All in all a 1010 experience! ..." Read more

"... detail, and how friendly and helpful the employees are. I have nothing but wonderful things to say about the communication from Caliber regarding my car's repairs." Read more

"... Every employee we met was very helpful and friendly. We received multiple email updates on the repair process, and we were amazed how quickly the repairs were ..." Read more

"Call and text when repairs are finished. I supposedly got a call my car was ready and never did. Then received a call few days after it was done reminding ..." Read more

"Very nice, but communication is aweful, and I'm assuming they lied to me about work they did."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Amazing service! Great front of house staff. Clear, concise, polite, professional, welcoming. I loved the text updates on the progress of my service. ..." Read more

"I am extremely impressed by the service provided by caliber collision! Their customer service was unparalleled, and the ..." Read more

"Very professional and very courteous to our needs. Thank you!"

"Im totally disappointed of the work of Calliber Collision did to my car!! They charged almost 7,000 to my insurance and they ..." Read more

"Substandard parts and poor workmanship has me very disappointed. Working with the shop to resolve, but shouldn't have ..." Read more

"It was ready before I expected!! How amazing! It really made my day to be able to get my vehicle ..." Read more

"My car was ready almost a week earlier than estimated"

"My car was ready a week before it's initial due date. Going from two weeks to a single week since it was ..." Read more

"It was ready 3 days early!"

"Ahead of schedule by a whole week. Very impressive 👏 👌"

"... Clear, concise, polite, professional, welcoming. I loved the text updates on the progress of my service. Quick turn around on service. All in all a 1010 experience! ..." Read more

"... detail, and how friendly and helpful the employees are. I have nothing but wonderful things to say about the communication from Caliber regarding my car's repairs." Read more

"... Every employee we met was very helpful and friendly. We received multiple email updates on the repair process, and we were amazed how quickly the repairs were ..." Read more

"Call and text when repairs are finished. I supposedly got a call my car was ready and never did. Then received a call few days after it was done reminding ..." Read more

"Very nice, but communication is aweful, and I'm assuming they lied to me about work they did."

Jeremias (Honda owner) reviewed 8/2/26

Did a great job fixing my front end and took less than 10 days and it was ready thank you much appreciated.

Olga (Audi owner) reviewed 7/31/26

I appreciate the updates we received regularly throughout the repair timeframe.

Consuelo (Toyota owner) reviewed 7/31/26

They did a great job job

Bradley (RAM owner) reviewed 7/30/26

Great customer service

Amazing

Teresa (Honda owner) reviewed 7/28/26

Everyone was very friendly.

George (Volvo owner) reviewed 7/27/26

Very professional. Work completed ahead of schedule and updates were provided in a timely fashion.

Renee (Honda owner) reviewed 7/27/26

I found my go to shop

Great service. They kept me posted all week in the progress of my vehicle. Gave me a time when it was going to be ready and it was accurate.

Friendly

Steve (RAM owner) reviewed 7/25/26

Professional, courteous. Did very good work and kept me informed about progress. Very happy 😊.

Deborah (BMW owner) reviewed 7/24/26

I am very pleased with the work on my car. It was all clean when I picked it up. Everyone is super helpful and really nice. Couldn’t be more pleased.

Francisco (Toyota owner) reviewed 7/24/26

Great costumer service! Did a great job painting my bumper

Repairs were great. I was a little disappointed that only the drivers side headlight was polished and the right side. I understand that there was no damage to the right side of the vehicle, but we could have been asked if we wanted it done. Thank you Caliber for the quick turnaround and handling the repairs in a timely fashion.

Mario (Lexus owner) reviewed 7/22/26

You guys did a amazing job on my car , I was so happy driving my Cinderella back home t star ⭐ service thank you Stephanie for you amazing Jon and your team.

Highly recommended

I was very satisfied with the service I received from Stephanie, I would highly recommend this place to get your car done ✅ 5 stars 🤩

Antonio (Toyota owner) reviewed 7/21/26

Robert (Toyota owner) reviewed 7/20/26

Very easy process. Friendly staff.

Easy process

Very clear and quick service

Kevin (Cadillac owner) reviewed 7/19/26

Luigi-And-Joan-Pi (Jaguar owner) reviewed 7/18/26

Very good communication

James D (Hyundai owner) reviewed 7/17/26

Robert (Honda owner) reviewed 7/16/26

Robert L (GMC owner) reviewed 7/16/26

I would recommend a shop to all my friends and anybody that needs auto bodywork

I was treated with dignity and respect for myself and my vehicle and kept well informed of the process to completion

I was treated with dignity and respect for myself and my vehicle and kept well informed during the whole process till completion

Craft (Toyota owner) reviewed 7/16/26

Carla (Honda owner) reviewed 7/15/26

Very fast and nice work!

Already did!

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It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Caliber - Indio - West

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Indio - West

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (808)

645 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?