Gerber Collision & Glass - Paragould

4.9 (117reviews)
100%
407 N 23rd St,  Paragould,  AR  72450

In operation 85 years.

Gerber Collision & Glass - Paragould offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (117)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new upon return. The paint matching, body work, and attention to detail received frequent compliments. Communication was highlighted as a strong point, with customers appreciating regular text and call updates throughout the repair process. Timeliness was another standout, as numerous customers reported their vehicles were completed ahead of schedule. The friendly, professional, and helpful staff atmosphere was widely appreciated. A few customers noted areas for improvement, including occasional gaps in proactive communication, minor detailing inconsistencies, and isolated instances of parts not fitting correctly or components needing recalibration after pickup - all directly reflected in customer comments.
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"... was returned to kust like new in only a few days. Amazing quality of work. Highly recommended." Read more
"The repaired section looks brand new and paint matches exactly!"
"The repair work was top tier quality! However, whoever did the interior detailing left ..." Read more
"... devastated and afraid it wouldn't look the same but Gerber fixed EVERYTHING and then they even cleaned it up. My car looks like it did the day I drove it off the ..." Read more
"cant tell it was even damaged and repaired looks phenomenal and drives like it did before the damage"
"My vehicle was ready more than a week early."
"... Quickly got my vehicle into shop and began repairs. Completed job in just 3 days and vehicle looked brand new." Read more
"... the entire process. Their work was excellent and faster than any other shop I have visited." Read more
"It was ready earlier than promised."
"Yes, thank you very much for the great service and getting the job done in a timely manner"
"... were very quick and the communication was wonderful. I heard from them at least once, sometimes twice a week until my car was finished. And they did an amazing ..." Read more
"Excellent service !! They keep you informed on your vehicle throughout the entire process. The entire staff was very friendly and helpful. Will ..." Read more
"... timely manner and faster than anticipated; however, I never received communication from them on when to expect the vehicle repair to be completed." Read more
"... vacuumed! Extremely thankful to have them here in town! Very easy to know whats going on with their text updates! I will definitely trust them again and again! Thank ..." Read more
"The shop sent me daily updates with the progress of my car"

My Experience

Likely to Recommend

Repair Quality

Excellent job some of the passenger side window seal came loose but I put it back

Customer Service

Very friendly and informative

My Experience

Likely to Recommend

Repair Quality

Incredible service as always. Gerber (Paragould Team) goes above and beyond!! Highly recommend πŸ‘πŸ‘

Customer Service

Returned Clean

My Experience

Ricky did me right and got me back in my jeep in no time

Likely to Recommend

Repair Quality

Ricky got my jeep in and out. Very happy. And very nice

Customer Service

Returned Clean

My Experience

I will recommend you to anyone who is looking for someone

Likely to Recommend

Repair Quality

A very good job and I am satisfied at this time. Thank you for your prompt service

Customer Service

A very good job and I am satisfied at this time. Thank you for your prompt service

Returned Clean

My Experience

Everything was great. I took it for the first ride to work today too my job which is approximately 16 or 17 miles away and I have never had an issue with my vehicle temperature and smoke started rolling out of my engine and I have radiator fluid spitting everywhere and the temperature gauge continues to go up and temperature and then once the fan kicks on go down and this was not an issue prior to the accident. The work done and getting the car back everything was amazing and very fast, but my radiator had no problems at all until the accident and I have never had a problem until today for the first time driving it the smoke rolling out of my engine, fogged up my windows. It was so bad and out of nowhere the temperature on the gauge will spike from normal to almost high, and there are fluid fluids from the radiator all throughout the motor and it’s constantly just spitting. I have videos and everything of what it’s doing because it has never ever done this until receiving the car back after the accident.

My Experience

They did a very good job at repairing my damaged parts on my vehicle and did a nice job on getting it all cleaned up for me thank yall

My Experience

My Experience

Ricky was amazing keeping me updated the entire time! Shawn was amazing at finishing it out! Thanks so much

Likely to Recommend

Repair Quality

Great service, great work

Customer Service

Returned Clean

My Experience

You all did an excellent job repairing my odyssey. Paint and finish look great and even cleaned it inside and outside. Thank you very much for doing such fine work on my van.

My Experience

Fantastic job and excellent customer service.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Promptly contacted me after filing insurance claim. Quickly got my vehicle into shop and began repairs. Completed job in just 3 days and vehicle looked brand new.

Likely to Recommend

Repair Quality

They were quick to arrange my drop off time. Thankfully needed parts were available and the vehicle was returned to kust like new in only a few days. Amazing quality of work. Highly recommended.

Customer Service

Kind and helpful staff at every level. They even provided a short ride so I could pick up my rental car at another local shop.

Likely to Recommend

Repair Quality

Friendly and helpful and my vehicle was fixed faster than planned.

Customer Service

Friendly and helpful and my vehicle was fixed faster than planned.

Returned Clean

Likely to Recommend

Repair Quality

Back up camera wasn't calibrated so I had to return car to shop after initial pick up. Otherwise service was very good

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Very pleased

Repair Quality

Very pleased with gerbers

Customer Service

Very pleased

Returned Clean

My Experience

I beyond happy with the quality of the fix and the time frame it was done

Likely to Recommend

Repair Quality

cant tell it was even damaged and repaired looks phenomenal and drives like it did before the damage

Customer Service

Very nice and Friendly and was willing to help if i needed anything

Returned Clean

My Experience

Absolutely the best group of people who care about you and your vehicle, great work and excellent service Larry and Ricky are absolutely great with everything they did with us fixing our car and will definitely use them in the future

My Experience

Everyone was super helpful with things such as I didn't know there was a rental place to drop my rental off. Very friendly definitely felt welcomed

Likely to Recommend

Definitely

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean