Gerber Collision & Glass - Pen Argyl

My Experience - 5.0/5.0 -

The staff was very professional. From the moment the incident happened until the end it was all done very quickly. I would definitely recommend Gerber.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Very fast repair. Completely happy with the repairs.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Fast service & repair. Very happy and satisfied

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Gerber did an excellent job repairing my Dodge Ram and matching the paint color which came out perfect. The whole process was easy and on time. I would highly recommend this shop.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did an outstanding job repairing my Ram after an accident. The paint was an unusual color and they matched it perfectly. The job was done on time and they made it a smooth transaction.

Customer Service - 5.0/5.0 -

They did an outstanding job repairing my Ram after an accident. They matched the paint perfectly, and it's an unusual color. The work was done on time and it was a very easy process.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

My car looks great. They kept me updated on the progress of the repair. It was a very good experience. I would recommend them.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My car looks great. The entire process was easy. Staff was very helpful. I would recommend them

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

It was should be expected

Likely to Recommend - 0.5/5.0

Customer Service - 0.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

They were professional and easy to work with. Every step of the way was quick and efficient. The car looked good as new in the end. Thank you!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Car looks wonderful. Guys did a great job

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Eric and his team did an incredible job with the Mazda. Finished the repairs way ahead of schedule. I am very pleased with their performance and professionalism. I would recommend them to anyone that needs their vehicle serviced and repaired. Thanks again Eric…Zack

Likely to Recommend - 5.0/5.0 -

Absolutely

Repair Quality - 5.0/5.0 -

The guys at Gerber Collision are top notch. They finished my vehicle in two days. Kudos to them! I’m very satisfied and would tell my friends that and family to use them!!!

Customer Service - 5.0/5.0 -

Very professional

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They worked quickly and completed the work much faster than the estimated time frame.

Customer Service - 4.5/5.0 -

I did call a few times and they weren’t able to answer the phone. I imagine they were busy which is understandable. I would’ve liked the option to leave a message rather than being transferred to the national phone line.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

My truck repair looks brand new. No hassle. No hidden costs. Easy drop off and pick up. Totally satisfied with the entire process. Highly recommend! Thank you for an awesome job.

My Experience - 5.0/5.0 -

Looks brand new again, thank you

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Amazing work all around. Eric Santee was very helpful and professional. They had my car looking looking great again in just one day.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 0.5/5.0 -

Horrible experience yet again. Second time getting car fixed here. First time about 2-3 years ago and have paperwork saying my window was replaced however it wasn’t. There are scratches on the window that match the scratches from initial accident. Car was repainted then and the color is off. This accident was told wheel would be replaced but it took 3-4 wheels for a brand new wheel to be put on. Was lied to by Gerber and Midas employees. Constantly given the run around. Overall horrible experience!

Repair Quality - 0.5/5.0 -

Horrible experience yet again at Gerber. Needed a wheel replaced and they tried to put on an even worse wheel than what was currently on. Had to go to Midas to get wheel on since Gerber does not have the correct tools to put a tire on a wheel. Went to Midas 2 separate times to get wheel put on. Given the run around constantly. Had an appointment set thru Gerber to go to Midas at 4 and sat til 10 of closing (4:50) before car being brought inside to have a ten minute issue fixed. Was given the old wheel back however it’s not the wheel that I had on my car they gave me the wheel that was ordered and worse than my wheel. I have pictures to prove everything. Sat for over 45 minutes to get wheel put on when appointment was scheduled. Wheel they gave me was not the one on my car they gave me one of the refurbished ones they tried putting on my car and I told them I would not accept it bc it was damaged even worse. Noticed when leaving my door handle is loose now too when I had no issue with the door handle.

Customer Service - 0.5/5.0 -

Horrible experience yet again at Gerber. Needed a wheel replaced and they tried to put on an even worse wheel than what was currently on. Had to go to Midas to get wheel on since Gerber does not have the correct tools to put a tire on a wheel. Went to Midas 2 separate times to get wheel put on. Given the run around constantly. Had an appointment set thru Gerber to go to Midas at 4 and sat til 10 of closing (4:50) before car being brought inside to have a ten minute issue fixed. Was given the old wheel back however it’s not the wheel that I had on my car they gave me the wheel that was ordered and worse than my wheel. I have pictures to prove everything. Sat for over 45 minutes to get wheel put on when appointment was scheduled. Wheel they gave me was not the one on my car they gave me one of the refurbished ones they tried putting on my car and I told them I would not accept it bc it was damaged even worse. Noticed when leaving my door handle is loose now too when I had no issue with the door handle.

My Experience - 5.0/5.0 -

Eric was wonderful to work with! He kept me updated and helped with every step! The body shop techs did amazing work! Thanks to all!

Likely to Recommend - 5.0/5.0 -

Have used them before and they do amazing work

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0