Gerber Collision & Glass - Plover
Gerber Collision & Glass - Plover offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
Took forever to get in. Scheduled since march
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
The new gentleman was very good at making sure I was well taken care of
Returned Clean
My Experience - 0.0/5.0 -
I was told my vehicle was ready the day before incident. I had went to pick vehicle up the next day just after turning my rental car back in and getting a ride to Gerber to my vehicle which was outside and ready and had paid. Drove out of parking lot with crash warning detection disabled lights on. Turned back around and spoke with front office. Was told they needed to calibrate the sensor at Mark Toyota and could not have my vehicle back at the moment. I had to get a ride back to enterprise rental car to rent another vehicle for the day which in all was about 4 hours of running around. Vehicle was finished in the afternoon and pickup was reattempted and successful.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
There was some confusion with my vehicle being ready for pickup Monday 19 and BBC went to pick up Tuesday after returning my rental car but driving out of parking lot to notice dash lights (pre collision sensor turned off) requiring calibration. Went back into shop to inform them. They did remove front grill for paint but did not recalibrate sensor prior to my pickup. I was told I needed to leave vehicle there and was taken back to car rental to rent another vehicle for the day while my repaired vehicle received calibration. Vehicle finished in the afternoon that day and was picked up by me and rental car #2 returned. I did notice right front passenger directional light not illuminated and thought burnt out light. Light bulb ordered as special order from auto one 2 days later received. Went to replace bulb and found the bulb to have been disconnected from the inside. I reconnected and worked properly.As to why this was disconnected during repair and not reconnected resulting in myself buy light bulbs I did not need was frustrating. My experience has been frustrating to say the least. But the paint job looks good.
Customer Service - 2.0/5.0 -
See narrative prior
Returned Clean
My Experience - 5.0/5.0 -
I appreciate that you kept me updated by emails and phone calls. You were very professional and friendly. I would definitely come back again and would recommend your company to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Have worked with them over several years. They always do a great job. Would c lo early recommend them and have.
Likely to Recommend - 5.0/5.0 -
Have already
Repair Quality - 5.0/5.0 -
Good job
Customer Service - 5.0/5.0 -
Always pleasant
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The finished products of both repairs resulted in excellence.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Have recommended, will do so again.
Repair Quality - 5.0/5.0 -
Looks beautiful!
Customer Service - 5.0/5.0 -
All staff, from office to repair workers, go beyond expectations. I've used this shop before and will always go back when necessary.
My Experience - 5.0/5.0 -
Want to see how it holds up looks good now
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Took to long to get truck in. It was over 2 months work looks to be fine.
My Experience - 5.0/5.0 -
I didn't expect the whole car to be fully cleaned and detailed. Wonderful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
already have
Repair Quality - 5.0/5.0 -
My vehicle was in sooner than originally scheduled and finished beautifully .
Customer Service - 5.0/5.0 -
Everyone was respectful and willing to accommodate my needs.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My wife& I were thrilled that the original October repair date was moved up to August. They did their best & still got the repair done before their estimated date
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs were completed way faster than we expected
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I appreciate their skill & talent!
Repair Quality - 5.0/5.0 -
Attentive Staff to Customer's Needs Effective Communication Service Pleasant Personnel
Customer Service - 5.0/5.0 -
Positive
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was impressed with getting a phone call next day stating my car would be ready, which was 2 days prior to estimated time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was pleasantly surprised they got the job done prior to estimates time!