Gerber Collision & Glass - Prescott Valley

4.9 (337reviews)
97%
8000 E Long Mesa Dr,  Prescott Valley,  AZ  86314

In operation 85 years.

Gerber Collision & Glass - Prescott Valley offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (337)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new or better than expected upon return. The team received high marks for professionalism, friendliness, and a welcoming atmosphere that put customers at ease. Communication was a standout strength, with regular Tuesday and Thursday updates highlighted frequently as a valued practice. Timeliness was also commended, with numerous customers noting repairs were completed ahead of schedule. A few customers, based on their own comments, pointed to delays in parts sourcing, occasional unfinished work, and isolated cleanliness concerns as areas for improvement. Overall, the vast majority of customers expressed strong satisfaction and a clear willingness to recommend the shop to family and friends.
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"... than new. The quality of the repair was outstanding—perfect paint matching, flawless bodywork, and attention to every detail. They truly take pride in what they do, and it shows. ..." Read more
"They are very professional and their work is the best. If you need your vehicle fixed this is where I would ..." Read more
"... prompt and efficient. They kept us updated regularly. The work they did on the car was superb — as good as new." Read more
"... This is unacceptable. When I receive my car back, there was a paint drip on the side they worked on. The driver side front wheel well cover is obviously ..." Read more
"... awesome experience. The staff was very friendly and my car was in and out in one day. They also detailed my car so that was a nice surprise. I would highly recommend ..." Read more
"... professional, friendly, and incredibly thorough. They kept me updated throughout the repair process, explained everything clearly, and made sure I understood ..." Read more
"Top notch company! Excellent communication. Called to keep me updated on what had been completed, what parts were en route, and what work was pending. ..." Read more
"... the entire time. My car was being repaired. Also, they completed a job on the day they quoted. I can find nothing negative to say about this amazing crew." Read more
"Above and beyond! Great communication, friendly. Accommodating. Always greeted with a smile. Customer Service was amazing!"
"... beyond happy with the service from Gerber Collision. The communication from the staff was so amazing and they did a really good job on my car. Best part when I picked up my car it was ..." Read more

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Great work and workers.

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Wonderful people to work with

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Returned Clean

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On schedule, good communication, rental car service was handled with ease. The vehicle looked well cared for with they finished, we were pleased!

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Good communication

Returned Clean

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Always ready to recommend Gerber.

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Surprisingly, my final bill was a few hundred dollars less than expected. Gerber Collision & Glass is my go-to shop from now on.

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Super nice people. Feels like they could be close friends already.

Returned Clean

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Everyone was super helpful and communication was great! My car looks great. I’m really happy with my experience. I will be recommending Gerber Collision to my friends and family. Thank you!

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My care is back for another accident

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Did such a great job

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They were wonderful

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Joe was very helpful and honest

Returned Clean

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The agent I dealt with was very professional and helpful.

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Grant who helped me kept me well informed and preformed the repairs in a timely manner.

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Returned Clean

My Experience

Very good experience with all the staff and tech. They went above and beyond.