Gerber Collision & Glass - Rhinelander

4.9 (1,668reviews)
99%
1500 Chippewa Dr,  Rhinelander,  WI  54501

In operation 81 years, 5 years at this location.

Gerber Collision & Glass - Rhinelander offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,668)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for proactive communication, including text and call updates throughout the repair process. Timeliness is a strong point, with numerous customers reporting their vehicles were completed ahead of schedule. Interior and exterior cleaning upon vehicle return was a frequent and pleasant surprise. A small number of customers noted concerns around lengthy wait times to get vehicles scheduled, occasional miscommunications, and isolated quality issues such as misaligned bumpers or missed damage, as shared directly in their feedback.
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"They did a phenomenal job! I am completely satisfied with my experience, and the work done. My Equinox ..." Read more
"Overall, the repair looks excellent. It is very hard to tell that any work was done at all. If you know where ..." Read more
"Gerber did an excellent job. Completion was as promised, the work was exceptional, and they even cleaned ..." Read more
"... to scheduling, keeping me updated on the status. They repaired my car beautifully, ahead of schedule and it looks like a new car again! Im so impressed ..." Read more
"... when things were changing really put me at ease. The quality of the work is amazing, well beyond my expectations. The fit and finish of the repair has it looking ..." Read more
"Your update process is absolutely stellar! Kept me informed without over doing it. Updates when things were changing ..." Read more
"Gerber was communicative during the entire process and was transparent about timeliness, updates, etc. ..." Read more
"Super Happy with the service, Happy with the communication back and forth. Very friendly, timely and informative. ..." Read more
"Less than informed. I had to make the calls first and advocate for myself"
"Gerber collision was very easy to work with, they kept me informed with the progress while my truck was being repaired and the repair work was excellent! ..." Read more

My Experience

My Experience

My Experience

Great work and finished early. Thanks!!!

Likely to Recommend

Repair Quality

Easy process, great results

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Our agent, Jennifer Busher, was exceptionally attentive and responsive, addressing all of our concerns with speed and professionalism.

Customer Service

The team at Gerber was fantastic. They were highly communicative throughout the process and completed the repairs much faster than expected. They also went the extra mile by cleaning the car inside and out. Excellent service!

Likely to Recommend

Repair Quality

Great service and communication throughout the whole process

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

They were very communicative throughout the process. In person quote was less than the AI quote and then even able to make it cheaper than they quoted

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

So thankful they helped with my car jump and it was done in time for me to leave.

Customer Service

Returned Clean

My Experience

I am so happy with the quality of work, the efficiency of getting the job done. Everyone is so friendly. Gerber Collision in Rhinelander is the best. The secretary is very pleasant and efficient also. Thank everyone for their great work.

My Experience

The staff at Gerber collision in Rhinelander handled my parking lot mishap very quickly and professionally. My car was washed, vacuumed and looked like new when I picked it up the same day that I dropped it off. Very good service and a job well done.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Car looks great, thanks for taking care of my baby!

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Excellent service, excellent work, friendly employees! Detailing my car afterwards was greatly appreciated. Thanks for a job. Well done.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Highly recommend

Repair Quality

My husband and I can’t thank Craig and the entire Gerber auto repair staff enough. We consider them the Picasso’s/Michelangelo’s of the car repair business. The entire staff always kept us Informed and up-to-date on the repairs. They were always courteous and helpful during a VERY stressful time for us. Thank all of you!!!

Customer Service

Couldn’t be more satisfied. Wouldn’t hesitate to recommend Gerber!!

Likely to Recommend

Repair Quality

Good job, looks like brand new!

Customer Service

Staff friendly. Staff did a minor adjustment so we could drive it while waiting for parts. No charge!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean