Gerber Collision & Glass - Rockford (Il)
6801 Mill Rd,
Rockford,
IL
61108
USA
Gerber Collision & Glass - Rockford offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
- Spanish
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs frequently described as flawless, exceeding expectations, and making vehicles look brand new. The team received high marks for proactive and transparent communication, with many customers appreciating regular updates throughout the repair process. Timeliness was a standout strength, as numerous customers noted their vehicles were completed ahead of schedule. Staff professionalism, friendliness, and helpfulness were repeatedly highlighted. A few customers noted areas for improvement, including occasional communication gaps, minor quality issues upon vehicle return, and delays attributed to parts availability.
Select to learn more
Service Quality
"Excellent experience from start to finish. The team was professional, friendly, and took the time to clearly ..."
Read more
"Service was perfect! The staff was professional & friendly! My car looks great! They went above and beyond and ..."
Read more
"... kept me informed throughout the repair process, and the quality of the work exceeded my expectations — my vehicle looks as good as new. I truly appreciated ..."
Read more
"... a moment to express my deepest gratitude for the excellent service and outstanding customer support I received.The communication throughout the entire process was ..."
Read more
"The quality is not there at all. Replace manager , with a more skilled professional put more quality ..."
Read more
"... wait for Fleet approval which happened very quickly. Got the car in early in the week for repair and got it back the same week!!! Unbelievable!! Thank you Gerber! ..."
Read more
"The repair was finished days early. Thank you!"
"The staff was incredible. They did an excellent job and finished a week early!"
"They projected August 3 it was ready July 1 !"
"Took longer than expected. 2 weeks."
"... Gerber Collision & Glass. The car looks great and we especially appreciate the frequent communication from the team letting us know how our vehicle was coming ..."
Read more
"Communication was excellent. The team finished my repairs well before the expected date. Everyone was extremely ..."
Read more
"I was actually quite surprised, your team really kept in contact with me every step of the way. My car looks great. So great that I actually ..."
Read more
"I received excuses weekly on why my car wasnt done"
"Car repair was great but communication was minimal and unclear."
Theodore
(Honda owner)
reviewed 9/25/26
My Experience - 5.0/5.0 -
Rhonda did a great job!
SHARE
Patricia
(Subaru owner)
reviewed 9/24/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Veronica
(Mitsubishi owner)
reviewed 9/24/26
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Curtis
(RAM owner)
reviewed 9/23/26
My Experience - 5.0/5.0 -
There’s great service provided. Every week I received at least one update. There was an issue with my vehicles safety features calibrating. I was informed of the issue and it was resolved in an expeditious manner. The truck looked great after the repair.
SHARE
Peter
(Honda owner)
reviewed 9/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Barry
(Mazda owner)
reviewed 9/21/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
My headlight is not balanced with the one not replaced
Customer Service - 5.0/5.0
Returned Clean
Beverly
(Mazda owner)
reviewed 9/21/26
My Experience - 5.0/5.0 -
My car looks great and I was updated twice a week just like they said I would be. Thanks for everything.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Paula
(Toyota owner)
reviewed 9/18/26
My Experience - 5.0/5.0 -
Workmanship excellent and staff kept us updated and very friendly.
SHARE
Stephanie
(GMC owner)
reviewed 9/14/26
My Experience - 5.0/5.0 -
I was very pleased with the outcome and how quick your service was.. I’m so happy with the results outside and inside of my vehicle .. I will def recommend your service to friends and family.. Thank you so much .. you def have a happy customer 💕
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Nathan
(GMC owner)
reviewed 9/14/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Beth
(Lexus owner)
reviewed 9/12/26
My Experience - 5.0/5.0 -
I appreciated good work and that you cleaned my car up inside very nicely!
SHARE
Jim
(Subaru owner)
reviewed 9/12/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Too soon to tell, but it's Ok so far.
Customer Service - 5.0/5.0
Returned Clean
Anna
(Toyota owner)
reviewed 9/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Jeffrey
(Jeep owner)
reviewed 9/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Raj
(Honda owner)
reviewed 9/4/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Highly recommend Gerber for repairs. The staff is very helpful to get the work done!!
Customer Service - 5.0/5.0
Returned Clean
Carolyn
(Lexus owner)
reviewed 9/1/26
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Karla
(Honda owner)
reviewed 8/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Rhonda was great!
Michael
(Honda owner)
reviewed 8/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Lachina
(Chevrolet owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was perfect! The staff was professional & friendly! My car looks great! They went above and beyond and I am grateful!