Gerber Collision & Glass - South Fork

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I was very satisfied with the work on my vehicle and that was very nice and friendly and kept me informed on the progress of my car.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Gerber did an outstanding job with my car. It looks better than the day I bought it

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Always a great job and quick turn around, thank you!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great color match on my front bumper cover, like it never happened. Excellent work and turn around!!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

This was the Best car care experience i have ever had . As a retired person , simplicity and ease of getting our vehicles repaired is very important. The office staff were also a delight to deal with..

Likely to Recommend - 5.0/5.0 -

I have already recommended them to several people

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

We will definitely be recommending your shop to family and friends.

Repair Quality - 5.0/5.0 -

Our car looks amazing! We are totally satisfied with the repairs. The detailing in the inside looks great! Our car looks brand new! Thank you so much!

Customer Service - 5.0/5.0 -

The customer service department did a great job! We were very satisfied.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Fast service and they kept me updated the entire process

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Team was very thorough and great regarding communication

Customer Service - 5.0/5.0 -

Fantastic communication

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

My Experience - 0.0/5.0 -

I caught the manager. They’re lying to me several times about pretty much everything even when I went to pick up the car they said they still had to wash it, but the cameras on my car showed that it was already washed then when I picked up my car there was damage on the side that she said was already there when I brought the car in, but when I looked at the initial inspection sheet, there was only one mark on there and not all the scratches that were on the car now in my car only has a few thousand miles on it. It’s brand new car also on 21 March. My car was on for 20 minutes if the front end of the car wasn’t complete. How could they take it for a drive for 20 minutes they couldn’t because the wind would’ve blew the car totally apart so in other words, the car was done on the 21st which was 10 days ago. She also told me that she was not gonna release the car to me and then I had to call the head of the company and my insurance company.

Likely to Recommend - 0.5/5.0 -

If I recommended a friend there, they would no longer be my friend

Repair Quality - 1.5/5.0 -

The manager there lied to me about my car being done. She lied to me about it, not being under a tarp and it was the whole entire time. They took it out on the 20th for a ride and if there’s a big hole in the front, they take it out for a ride in my car got back with damage to the paint. They even lied to me about it being washed. It was already washed, but they said they still have to wash it. They lied to me about it being aligned, it was under a tarp why they said it was being aligned - I have cameras in my car. .

Customer Service - 1.5/5.0 -

The girl at the front desk is a 10 out of 10 the manager is a zero out of 10 she told me she was not gonna release my car to me

Likely to Recommend - 5.0/5.0 -

Ya did good 👍🏼🇺🇸

Repair Quality - 5.0/5.0 -

Ya did good 👍🏼🇺🇸

Customer Service - 5.0/5.0 -

Ya did good 👍🏼🇺🇸

Returned Clean

My Experience - 0.0/5.0 -

Frustrating to see the finish quality on a 50k truck not taken seriously especially after it sat for weeks on site, impact wheel and tire was supposed to be inspected for damages and repaired, and the tire was never unmounted and I still have tree bark wedged into the tire bead which will lead to leaks but also the just sent some apprentice to hurry up and “fix the wheel and there’s still a hand full of spots missed in the wheel and the original weights so I know the tire/wheel was not checked and is a potential safety concern that I will not expose my family to. I will be informing the insurance company that they paid for incomplete services.

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

As stated before the paint job looks like a toddler painting fixings only in flat spots, orange peel everywhere, clear coat over heated in multiple areas where the buffet has left marks everywhere, front bumper was completely dismissed even tho the final bill and estimate showed the front bumper at least getting refinished(assuming buffed) then the tire and wheel that they charged me for repairs and inspection, the wheel weights are still the same, the tree bark is still in the tire bead and you can tell someone just took a buffer to the wheel to clean up some scuffs but there’s still paint that peeled, who knows if the wheel is even safe to put back on because the tire was never removed to do a static check in the wheel by itself. And what’s crazy Is they have had my truck since Dec 19th 2025 and i could’ve gone anywhere else but since I have always thought of gerber as a professional repair facility but clearly I was wrong.

Customer Service - 0.5/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The lady’s behind the desk were very nice and they were also helpful with communicating with my insurance agent.

Likely to Recommend - 3.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0