Gerber Collision & Glass - Southern Pines/Bell Ave

4.8 (68reviews)

98%

(910) 637-9480

255 Bell Ave, Southern Pines, NC 28387

98%

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255 Bell Ave
Southern Pines, NC 28387

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Take photos and get an online estimate

Online Estimate

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About Gerber Collision & Glass - Southern Pines/Bell Ave

See Photos

255 Bell Ave
Southern Pines, NC 28387

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

Gerber Collision & Glass - Southern Pines/Bell offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (68)

Sort By:
Newest
Rating

59 Customers Rated

5 Stars

82.4% Complete

(56)
4 Stars

2.9% Complete

(2)
3 Stars

0% Complete

(0)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

1.5% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new or better than before. Communication was a standout strength, with frequent updates keeping customers informed throughout the repair process. Timeliness was another highlight, as numerous customers reported receiving their vehicles ahead of schedule. The team was widely recognized for professionalism, friendliness, and going above and beyond, including complimentary vehicle cleaning. A few customers noted areas for improvement, such as clearer pricing transparency and stronger quality control checks before vehicle return, as well as more consistent communication in some cases.

Select to learn more

Timeliness
Communication

"... completion. Gave one estimated completion date and beat it by almost 2 weeks, amazing turnaround time. On top of that, the unexpected wash of the vehicle ..." Read more

"They made great effort to get it to me before my trip. They delivered!"

"Our vehicle was way ahead schedule was very happy to receive it in half the time that was suggested."

"The team did a great job and finished ahead of schedule."

"They did a great job and got my car back to me faster than anticipated"

"... door staff to the behind-the-scenes technicians. Great communication from day 1 until completion. Gave one estimated completion date and beat it by ..." Read more

"The staff was very friendly and communicated with me every step of the way. They kept me informed throughout the entire process, ..." Read more

"They did a great job repairing my vehicle and keeping me up-to-date on everything. I really appreciated the concern and keeping me ..." Read more

"... They worked seamlessly with my insurance company, kept me informed throughout the process, and had my vehicle repaired and back to me in just ..." Read more

"Communication could have been better with daily updates and truthful expectations."

Timeliness
Communication

Timeliness
Communication

"... completion. Gave one estimated completion date and beat it by almost 2 weeks, amazing turnaround time. On top of that, the unexpected wash of the vehicle ..." Read more

"They made great effort to get it to me before my trip. They delivered!"

"Our vehicle was way ahead schedule was very happy to receive it in half the time that was suggested."

"The team did a great job and finished ahead of schedule."

"They did a great job and got my car back to me faster than anticipated"

"... door staff to the behind-the-scenes technicians. Great communication from day 1 until completion. Gave one estimated completion date and beat it by ..." Read more

"The staff was very friendly and communicated with me every step of the way. They kept me informed throughout the entire process, ..." Read more

"They did a great job repairing my vehicle and keeping me up-to-date on everything. I really appreciated the concern and keeping me ..." Read more

"... They worked seamlessly with my insurance company, kept me informed throughout the process, and had my vehicle repaired and back to me in just ..." Read more

"Communication could have been better with daily updates and truthful expectations."

Franklyn (Hyundai owner) reviewed 9/2/26

Car looked amazing and drives like new!

Patricia (GMC owner) reviewed 9/2/26

Cassidy was very efficient and kept me up to date on the progress of my truck. Gerber collision did an awesome job.

Again Cassidy was amazing, informative and very friendly

Michael (Kia owner) reviewed 8/31/26

Karen (Toyota owner) reviewed 8/31/26

They did a great job repairing my vehicle and keeping me up-to-date on everything. I really appreciated the concern and keeping me in the loop.

They did a quality job and kept me updated.

Kathy (Subaru owner) reviewed 8/28/26

Nice to be able to hear the updates as it progressed and it’s repair.

Elias (Toyota owner) reviewed 8/24/26

Michael (Honda owner) reviewed 8/24/26

The team did a great job and finished ahead of schedule.

Edward (Honda owner) reviewed 8/24/26

Hanna and Cassidy made the experience smooth and easy, they were friendly and professional with great communication. I will definitely recommend Gerber Collision, Five Stars!

Hanna and Cassidy were awesome.

Nancy (Ford owner) reviewed 8/22/26

Very professional and quality work

Caroline (Subaru owner) reviewed 8/21/26

Richard (Nissan owner) reviewed 8/20/26

Charlene (Volkswagen owner) reviewed 8/20/26

Upmost professionalism!

Jeremy (Chrysler owner) reviewed 8/17/26

Looks like the damage never happened, and they washed and cleaned it. Good job!!

Emiliana (Mercedes-Benz owner) reviewed 8/14/26

I have already

Eddie (Infiniti owner) reviewed 8/10/26

Russell (Toyota owner) reviewed 8/6/26

Absolutely recommend this team!

Amazing work! Amazing communication! Cassidy and the entire office were wonderful to work with.

Maria (Mazda owner) reviewed 8/4/26

David (Toyota owner) reviewed 8/3/26

Christine (Chevrolet owner) reviewed 7/31/26

I am so appreciative of their knowledge and the repair done by Gerber. I appreciate their hard work and knowledge of the work they do each day. Cassidy and Hannah were so patient and explained what was being done to my car. Their kindness was appreciated and their explanations to my questions were professional. Yet they also shared human interest in the customer. I was completely satisfied with Gerber Collision and I send thanks to you all again.

Daniel (Toyota owner) reviewed 7/30/26

Highly recommend this location for all future repairs.

The quality of work was impeccable.

The staff were friendly and went above and beyond to make sure everything was done correctly and to my satisfaction.

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Some insurance companies may want you to visit their Claims Center for an inspection before having your car repaired. You can do this, or you may leave your car at your auto body repair shop and ask that the insurance company inspect the car there.

Gerber Collision & Glass - Southern Pines/Bell Ave

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - Southern Pines/Bell Ave

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (68)

59 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?