Gerber Collision & Glass - Southern Pines/Sandy Av
120 Sandy Ave,
Southern Pines,
NC
28387
USA
Gerber Collision & Glass - Southern Pines/Sandy offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, professionalism, and attention to detail. Many highlighted the outstanding repair work, noting results that made vehicles look brand new. The staff received high marks for being knowledgeable, courteous, and genuinely caring. Communication was a standout strength, with customers appreciating regular text and call updates throughout the repair process. Timeliness was frequently commended, with numerous vehicles completed ahead of schedule. Customers also valued the seamless coordination with insurance and rental services. Some customers noted areas for improvement directly from their experiences, including occasional delays in scheduling, longer-than-expected repair timelines, and isolated communication inconsistencies. Overall, the vast majority expressed strong satisfaction and willingness to recommend the shop to family and friends.
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Service Quality
"... time is just a phenomenal joyful experience. The technical expertise is top shelf, thier diagnosis and comprehensive analysis along with their pinpoint ..."
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"... to use Gerber!!! No issues at all No issue at all! My car looks great Im very pleased and the paint work is top notch!!!!"
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"... being done! All was accomplished very quickly and the work is perfect!! I cant everyone enough for their help and professionalism!"
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"... everyone I encounteted. Please see previous comment, The repairs they made to the drivers side door and left rear quarter panel were flawless. When I picked up my car, it looked as if it had just ..."
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"... estimate and timely updates of progress of repairs. Quality of work delivered was first class."
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"It was actually finished early which was a plus for me."
"... for a rental car while the repairs were being done! All was accomplished very quickly and the work is perfect!! I cant everyone enough for their help and professionalism!"
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"... me, but that still does not alleviate the fact that you did not repair my vehicle promptly."
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"... started it was timely. The repair work was great, but the process leading to the repair took too long. I don't understand why it took so long to get on ..."
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"... expeditiously, and the car looks great. Great Not yet Completed in a week rather than an expected month. Wow"
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"Good communication throughout the process Excellent communication every step of the way"
"Amazing communication throughout the entire experience. Did an insanely well job repairing the damage and ..."
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"The communication from our tech representative was timely and accurate. The communciation could not have been better."
"... explained exactly what was going to happen along with daily contact with us keeping us up with progress of the repair All seems well so far."
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"... experience was just amazing. They took great care of me, answered all my questions and kept me up to date during the repairs. I will be referring anyone who asks to this Gerber ..."
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Jere
(GMC owner)
reviewed 9/1/26
My Experience - 5.0/5.0 -
Nice, friendly and even finished ahead of schedule!
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Amelia
(Chevrolet owner)
reviewed 8/31/26
My Experience - 5.0/5.0 -
Drea and Renee helped me with my vehicle. Professional, friendly and helpful I will always recommended this specific location. Thank you Drea and Renae as well as the unseen employees that helped get my car back on the road. I was so excited picking up my car today!!
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Zurisadai
(Honda owner)
reviewed 8/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Christian
(Toyota owner)
reviewed 8/31/26
My Experience - 5.0/5.0 -
Great customer service & quality workmanship with repair. Very happy with our service. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kathleen
(Buick owner)
reviewed 8/31/26
My Experience - 5.0/5.0 -
Very nice place to go and a very Good Job done. everyone was very friendly. I will go back again.
Likely to Recommend - 5.0/5.0 -
I will not only recommend but will go back my self.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very happy with the services! will go back again!
Returned Clean
Raffaela
(Cadillac owner)
reviewed 8/31/26
My Experience - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0 -
Very good
Returned Clean
Judy
(Hyundai owner)
reviewed 8/31/26
My Experience - 5.0/5.0 -
Great work Very professional and friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Victoria
(Honda owner)
reviewed 8/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Colby was awesome!!
Returned Clean
Bernardo & Tammie
(Toyota owner)
reviewed 8/31/26
My Experience - 5.0/5.0 -
Andrea was awesome!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Stacie
(Kia owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Rose
(Honda owner)
reviewed 8/27/26
My Experience - 5.0/5.0 -
Repair work looks great! Estimator fellow was a pleasure to work with and very helpful with letting me know how work was progressing.
Likely to Recommend - 5.0/5.0 -
I would have no problem suggesting Gerber Repair
Repair Quality - 5.0/5.0 -
They did an excellent job! I am very happy with how my car turned out and appreciate the staff communication on my car estimate and when work would be completed. So Thank You, Rose Ball
Customer Service - 5.0/5.0
Returned Clean
Taylor
(Toyota owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
James
(Toyota owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Steven
(Toyota owner)
reviewed 8/25/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Daniel
(Honda owner)
reviewed 8/25/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Cathleen
(Toyota owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0 -
I have already made recommendations to friends.
Repair Quality - 5.0/5.0 -
My car came out looking brand new!
Customer Service - 5.0/5.0 -
The staff provided updates along the way and followed up as promised.
Darian
(Ford owner)
reviewed 8/24/26