Gerber Collision & Glass - Southern Pines/Bell Ave

4.8 (70reviews)
98%
255 Bell Ave,  Southern Pines,  NC  28387

Gerber Collision & Glass - Southern Pines/Bell offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (70)

Likely to Recommend

I all ready have

Repair Quality

Customer Service

I was always kept informed of the process

My Experience

An excellent and thorough repair job for my Kia Sportage. Thanks.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Amazing customer service from the front door staff to the behind-the-scenes technicians. Great communication from day 1 until completion. Gave one estimated completion date and beat it by almost 2 weeks, amazing turnaround time. On top of that, the unexpected wash of the vehicle is a plus and speaks volume on the customer service. Amazing work overall and highly satisfied.

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

I appreciate that they were quick, and kept in constant communication with me.

Customer Service

Everyone I spoke with was kind and addressed my concerns professionally.

Returned Clean

My Experience

Cassie did a great job, knowledgeable, friendly and very competent. Good job!

Likely to Recommend

Repair Quality

Very professional, very friendly and good customer service. Cassie did a great job.

Customer Service

Good job

Likely to Recommend

Repair Quality

Great service, and very fast time frame! Would highly recommend!

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

There was confusion when I was called to come and pick up the truck. The first person told me that I needed to bring the insurance check, which I hadn't received. After 45 minutes of calling insurance people to no conclusion, I called back to let Gerber know that I couldn't pick it up until I heard back from insurance. The person I spoke to then told me that the insurance would send the check to them and that the first person who called me didn't know. This wasted time on my end during my work day.

My Experience

Very pleased with the repair work that was done on my vehicle, also done in a very professional and timely manner. Thank you so much!

Likely to Recommend

Repair Quality

Very pleased with the repairs and the care we were given

Customer Service

Customer service care was amazing Hannah and Cassie were awesome

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Returned Clean

Likely to Recommend

Repair Quality

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Returned Clean

Likely to Recommend

Most certainly without ANY reservation

Repair Quality

Customer Service

Wonderful from start to finish

Returned Clean

My Experience

The staff at Gerber Collision & Glass were very nice. They kept me updated on the repairs for my vehicle, and ensured that I had no other concerns. I would recommend them to anyone needing collision repairs on their vehicle.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thanks to all!

Likely to Recommend

Very good work!

Repair Quality

Customer Service

Good work on our car!

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Repair Quality

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Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Great communication and status updates. Made working with insurance and rental company easy

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience