Gerber Collision & Glass - Surfside Beach (Sc)

4.8 (81reviews)
96%
1012 Surf Pine Dr,  Surfside Beach,  SC  29575
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In operation 85 years.

Gerber Collision & Glass - Surfside Beach (SC) offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (81)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, professional and friendly staff, and outstanding repair work. Many highlight that vehicles were returned looking brand new, with paint matching perfectly and repairs completed to a high standard. Timeliness is frequently commended, with several customers noting their vehicles were completed on or ahead of schedule. Communication is a standout strength, with customers appreciating regular text message updates and being kept informed throughout the repair process. A few customers noted areas for improvement, including occasional paint quality concerns such as orange peel texture, a bumper not fully reattached upon pickup, and a wind noise issue after repair. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop to friends and family.
AI-Generated from reviews written in the last 12 months
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"Top notch service. Friendly staff and professional work. Highly recommended"
"... friendly and thorough with processing my paperwork, the mechanics AGAIN, performed excellent work and returned my car looking like it had never been damaged, clean and ..." Read more
"Very professional outfit who does excellent work."
"Good people who do great work and stand behind it. Efficient and friendly front office staff. The shop ..." Read more
"... friendly, and kind throughout the whole process . The repairs were done in a timely manner and the workmanship was excellent! Thank you for taking great care in your work!! We ..." Read more
"My car was even finished early!"
"It was completed exactly when they told me it would be completed!!!"
"My vehicle was done before I expected!"
"They originally estimated up to 2 weeks; it took 10 days."
"Ready a day early. Car looked great."
"... with the quality of work done on my car. I was also very pleased with the text messages informing me of the progress along the way. I will recommend Gerber Collision ..." Read more
"... need auto work but Gerber made every run smooth. They sent me text messages to keep me up to date and everything was on the timeline they told me it would be. And ..." Read more
"Great service. Frequent progress updates. Very professional."
"They did a great job. Very communicative and great to work with. I was very satisfied with service and repairs."
"All personnel were courteous and friendly. Let me know what to expect, and kept me informed on progress."

My Experience

Wonderful, professional and polite staff. Job was completed earlier than expected and they went beyond what was agreed upon, a rarity today. Thanks so much.

Likely to Recommend

Repair Quality

Excellent customer service and quick repair.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Good work, good communication - no complaints.

Repair Quality

Repair work looks great! Completed in a timely manner.

Customer Service

Everyone was very accommodating.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

They couldnt have been better Car looks beautiful Friendly Staff Got it done amazingly quick Will go back, if I ever need to Thank you for choosing them

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Friendly staff, great service!

Likely to Recommend

Repair Quality

Great customer service and top notch repair job! Thank you!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I'm sorry but the quality of work that I seen would not meet my expectations.

Repair Quality

Paint has runs in it on the corner of the door there are fate scratch marks and the clear where there was a sag and you tried to take it out but never buffed it out it seems. Three out of four fasteners for my bumper we're missing they glued a trim piece on instead of replacing it with visible glue marks on the trim. A nut for a center brace of the bumper is missing.

Customer Service

The woman that I spoke with there kept me up with times and progress. very satisfied with her professionalism.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Excellent and courteous service

My Experience

I was very impressed with the quality of work done on my car. I was also very pleased with the text messages informing me of the progress along the way. I will recommend Gerber Collision and Glass to friends and family needing work. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Gerber Collision, has excellent customer service and did a great job on my vehicle! Thank you Gerber Collision team!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Enjoyed working with the office staff and they did the work I wanted as I was paying the cost of repairs..

Repair Quality

We appreciate your efforts on repairs and keeping us informed.

Customer Service

They took good care and repaired the items I requested with my older vehicle.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very organized and did a great job on the car. Good communication throughout the process!!!

Customer Service

Excellent!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great place . Staff was friendly and kept me informed of the status of the repairs.

My Experience

My Experience

What a amazing job and amazing people

Likely to Recommend

Repair Quality

What an amazing job they did. Nobody wants to need auto work but Gerber made every run smooth. They sent me text messages to keep me up to date and everything was on the timeline they told me it would be. And every member of the staff was awesome. Both friendly and knowledgeable. They made the best out of bad situation. I would highly recommend Gerber for your auto body needs.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Did the repairs in only a few days! Repair looked great!

Customer Service

Everyone very nice

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Outstanding. From the front office to the repair garage. Very enjoyable experience!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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