Gerber Collision & Glass - Tallahassee/Apalachee

4.8 (1,745reviews)
97%
2345 Apalachee Pkwy,  Tallahassee,  FL  32301

In operation 85 years, 5 years at this location.

Gerber Collision & Glass - Tallahassee/Apalachee Pkwy. offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
Honda
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (1,745)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs frequently described as flawless, professional, and returning vehicles to like-new condition. Communication was a standout highlight, with customers appreciating regular text and phone updates throughout the repair process. Many noted vehicles were completed ahead of schedule, reflecting strong timeliness. A few customers mentioned delays due to back-ordered parts or noted minor issues upon vehicle return, suggesting opportunities to further refine completion timelines and final inspection processes. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to others.
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"... to add, when I picked my car up once it was ready, it was more beautiful than the day I purchased her. Job well done. Highly recommend Gerber Collision ..." Read more
"... above and beyond in customer service. The over all quality of the repair was impeccable and the car looks like it never had been crunched. I would also like ..." Read more
"... end, keeping me informed through the entire process, quality of work is exceptional along with their attention to detail. They matched the paint on a red door perfectly ..." Read more
"This was the best experience when dealing with my car repairs. Ty and Dawn were the best from beginning ..." Read more
"... vehicle, they kept me updated me every step of the way. The work they did to my vehicle is every bit of amazing. I am very pleased! If I ever have to take my vehicle ..." Read more
"My car was repaired in a timely manner as promised. And the work was excellent."
"My car was ready before time."
"... service and theyre communicative every step of the way! My car was finished two weeks earlier than expected." Read more
"Time in shop disappointing. I expected about 2 wks max. But longer 😕"
"I felt the number of days the car stayed in the shop was too many. It must have sat outside waiting for a ..." Read more
"... process of my vehicle. They went above and beyond by keeping me informed every step of the way and providing timely updates regarding the status of my car. Their ..." Read more
"Service was great. I was updated of the progress constantly and it did not take too long to have the car up and running again."
"Great communication the entire time my car was being worked on. Ty and Dawn are phenomenal at what they ..." Read more
"I received text messages at every stage of the repairs."
"The customer service is excellent; however, communicating with customers only by email is not always sufficient or efficient. In my case, because of the ..." Read more

My Experience

Excellent service. Give you update regularly Shout out to Dawn

Likely to Recommend

Repair Quality

regular status update

Customer Service

Returned Clean

My Experience

Yes, the job was well done and professionally. The staff was friendly and courtesy and special thanks to Miss Jessica, which help us through everything she went above and beyond thanks once again

My Experience

When I picked her up, it seemed like I was spending time with an old friend! Thank you for fixing her up for me. Just picked her up today so I hope it continues to be a great experience! Jessica was awesome thank you so much, Jess.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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I will absolutely recommend Gerber Collison to friends and family based upon my experience. The quality of their work and customer service was excellent.

Repair Quality

I am very pleased with the quality of the repairs. My car looks great.

Customer Service

Ms. Miller was great to work with. She answered all my questions and provided timely updates. The staff at the front desk provided excellent customer service when I dropped my car off and picked my car up.

Returned Clean

Likely to Recommend

Repair Quality

So polite and very professional

Customer Service

Returned Clean

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Will recommend as their services were excellent.

Repair Quality

Gerber was very responsive, timely and kept me communicated on every step of the process.

Customer Service

Returned Clean

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Repair Quality

I can’t say enough good things about Ms. Jess and Bailey’s customer service. Both of them were patient, attentive, and genuinely cared about getting things right for me. Ms. Jess answered all my questions clearly, followed up when she said she would, and made the whole experience smooth and stress-free.

Customer Service

I can’t say enough good things about Ms. Jess and Bailey’s customer service. Both of them were patient, attentive, and genuinely cared about getting things right for me. Ms. Jess answered all my questions clearly, followed up when she said she would, and made the whole experience smooth and stress-free.

Likely to Recommend

Repair Quality

Service was great. I was updated of the progress constantly and it did not take too long to have the car up and running again.

Customer Service

Returned Clean

Likely to Recommend

Will send everyone I know your way

Repair Quality

Awesome work! Dawn kept me informed on everything

Customer Service

Had a issue brought it back and it was ready the next day

Returned Clean

Likely to Recommend

Great stuff

Repair Quality

Dawn has been awesome. Left rear wheel is on backorder. And left rear quarter panel plastic portion needs realigned. I would’ve liked to have the rear left tire for sure replaced as it took a big hit and had marring and scarring on it after the accident. And I believe my battery was compromised as it has been dying over the weekend.

Customer Service

Dawn has been very responsive

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Pleased

Customer Service

Pleased

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

The team at Gerber Collision & Glass on Applachee parkway was wonderfully easy to deal with this repair.

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

they have a courteous, friendly staff.

Customer Service

I was kept updated of the progress, they worked together with Enterprise to make the car transfers easy.

Returned Clean

My Experience

Took awhile but was worth it