Gerber Collision & Glass - Tallahassee/Apalachee

4.8 (1,826reviews)
96%
2345 Apalachee Pkwy,  Tallahassee,  FL  32301

In operation 85 years, 5 years at this location.

Gerber Collision & Glass - Tallahassee/Apalachee Pkwy. offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (1,826)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs described as flawless, professional, and restoring vehicles to like-new condition. Communication was a standout strength, with frequent text and phone updates keeping customers informed throughout the repair process. Timeliness was also highlighted positively, with many vehicles completed ahead of schedule. A few customers noted delays due to back-ordered parts or delivery issues, and a small number mentioned concerns about incomplete repairs or follow-up responsiveness, as shared directly in their feedback.
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"Gerber Collision was phenomenal from customer service to their mechanical work. I had a great experience ..." Read more
"... to add, when I picked my car up once it was ready, it was more beautiful than the day I purchased her. Job well done. Highly recommend Gerber Collision ..." Read more
"Very professional personnel, knowledgeable, and efficient."
"From start to finish, very professional and friendly service. Kept me informed every step of the way. Quick turn around. I would ..." Read more
"No complaints ... everything exceeded my expectations."
"I was told 5-7 days and it was completed in 4 days."
"Nice work, very high professional quality work, finished before scheduled completion date."
"... service and theyre communicative every step of the way! My car was finished two weeks earlier than expected." Read more
"I felt the number of days the car stayed in the shop was too many. It must have sat outside waiting for ..." Read more
"... via text on where my car is in the repair process. My only complaint would be the amount of time it takes for repairs." Read more
"... process of my vehicle. They went above and beyond by keeping me informed every step of the way and providing timely updates regarding the status of my car. Their ..." Read more
"Quality of work is great. I was called every week with an update and time frames given for completion of each part of the job were ..." Read more
"I was thoroughly impressed by how well informed I was regarding progress on my car. The staff is friendly ..." Read more
"... team was very informative during the entire process. I got text messages that updated me throughout the entire process of the repair of the vehicle definitely would ..." Read more
"The customer service is excellent; however, communicating with customers only by email is not always sufficient or efficient. In my case, because of the ..." Read more

My Experience

My Experience

Dawn Miller was perfect employee for Gerber she kept me informed of the process and would tell me when the next time she was gonna reach out to me I would give her my highest rating she really made me feel like the customer’s satisfaction was most important.

My Experience

Thank you for providing such a seamless and positive experience repairing my jeep. Megan was great updating the status of the repair. The service was excellent. I am very pleased the results. My jeep looks great!

My Experience

Great work! My car looks brand new -so very happy!!!!

Likely to Recommend

The lowest number I could go to is a one or else I would have gave it a zero.

Repair Quality

Did not complete repair and would not return communication.

Customer Service

The customer service was good up until they stopped communicating with me about the remaining repair work.

Returned Clean

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Repair Quality

Great job. Very professional. Communication superb.

Customer Service

Returned Clean

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Repair Quality

Great service as always!

Customer Service

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Repair Quality

Customer Service

Very friendly and helpful

Returned Clean

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Repair Quality

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Repair Quality

Great people and excellent service! They are honest, trustworthy, and genuinely care about their customers. No overcharging or taking advantage of people. They do quality collision repair work at fair prices. Highly recommend!

Customer Service

Returned Clean

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Repair Quality

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Repair Quality

Really incredible work and they washed my whole truck.

Customer Service

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My Experience

Professional from start to finish!

Likely to Recommend

Definitely.

Repair Quality

They did a wonderful job restoring my car.

Customer Service

They were very professional and prompt.

Returned Clean

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Repair Quality

Everything was handled in a good manner

Customer Service

Returned Clean

My Experience

It is a pleasure to know that when I take my car to Gerber with.a "boo-boo" it comes back looking like new. It is clean as a whistle inside and out. I have to say also that the entire service runs as smooth as could be expected and the employees are extremely friendly and competent in their job. They also keep me updated on their progres. I would recommend them to anyone.

Likely to Recommend

Repair Quality

I have already sent this in with a high recommendation of Gerber's work and high work ethic

Customer Service

Returned Clean

My Experience

You guys did an excellent job! Three day turnaround—and the inside of the truck was armor all’d and vacuumed lol! Nice!

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Customer Service

Returned Clean

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Repair Quality

Customer Service