Gerber Collision & Glass - Tallahassee/Gilliam Ln.

4.9 (5,461reviews)
98%
2111 Gilliam Lane,  Tallahassee,  FL  32308

In operation 85 years, 14 years at this location.

Gerber Collision & Glass - Tallahassee/Gilliam Lane offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (5,461)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, professionalism, and attention to detail. Repairs were frequently described as flawless, with vehicles returned looking brand new. Timeliness was a standout strength, with many repairs completed well ahead of schedule. Communication was highlighted as exceptional, with customers appreciating regular updates via calls and texts throughout the repair process. Staff were widely commended for being friendly, courteous, and knowledgeable. A few customers noted minor issues such as slightly misaligned parts, incomplete work on trim pieces, or paint match concerns, reflecting areas customers felt could be refined. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop to others.
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"So far everything is perfect. The repairs were done fast and the paint match is so perfect you cant tell anything happened at all. Would absolutely recommend this shop to anyone."
"I had a great experience with Gerber. The communication throughout the entire repair process was clear and consistent, which really put my mind at ease. The repairs were ..." Read more
"Gerber beat expectations. Excellent communications, deliver car ahead of schedule and workmanship excellent."
"... had multiple experiences with Auto Body shops and none compare to the quality and professionalism of Gerber. The quality of work was great! They were very detailed ..." Read more
"... detail with timely updates. Most importantly the work was performed perfectly and completed an amazing 10 days early! Highly professional organization." Read more
"The estimated repair time was set for 2 to 3 weeks and they had my car back to me a week after I dropped it off."
"frequent updates throughout the repair"
"Great communication. Vehicle was ready much faster than expected. Overall a wonderful experience."
"... repair was finished promptly and looks great. The correspondence between the shop and I was awesome. I never once had to worry or guess about what was going on with my vehicle." Read more
"The very best repair experience ever! The constant updates on the work being done and the estimated completion date is not what you find at any repair shop weve used. ..." Read more
"Every employee at Gerber is so kind and helpful. The communication is excellent. You guys made my repair such an easy and seamless process. I am very happy with the quality ..." Read more
"Great communication from assessment of the car through describing the process of repair, insurance, payment, and completion, to ..." Read more
"... and picking up my Toyota was quick and easy. The only minor issue was that the automatic text updates were a little confusing, but everything else exceeded my expectations. Thank ..." Read more

My Experience

My Experience

Very fast.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Gerber Collision & Glass did a superb job of fixing my car , you would never know that it had been hit. They gave me regular updates on my car and actually finished the job sooner than expected! I was very happy with them!!!

Likely to Recommend

All is good

Repair Quality

Everything turned out great

Customer Service

It was ok

Returned Clean

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Repair Quality

Customer Service

My Experience

Riley, as well as the rest of the staff were very helpful and informative throughout the entire process. I received open and honest communication the entire time as repairs were finished as well as any delays and reasoning. I highly recommend this shop for anyone to use for any repairs. I appreciate the thoroughness of the workers to ensure that my car is safe to drive and not just a quick cosmetic fix.

Likely to Recommend

You guys have earned a lifetime customer and personal advertisement!! Thank you so much!

Repair Quality

I am beyond impressed with the thoroughness of the staff at Gerber. They truly went above and beyond. They took their time and ensured I left with a safe vehicle. They didn’t look at my car, fix the cosmetics and send me on my way. They took their time to truly inspect my car and made repairs that were necessary before giving it back. I will recommend and use them for years to come. The Gilliam location to be specific. My car looks beautiful and rides great!! Thank you so much for your attention to detail and amazing customer service.

Customer Service

Riley as well as the other staff members were very kind, informative and listed to any concerns I had. They were able to provide me with information often and to the point where I rarely had any questions. I appreciate their kindness and honesty throughout the entire process.

Likely to Recommend

Staff was kind and efficient. Even beyond Riley the front desk staff interacted with here happy and pleasant.

Repair Quality

Customer Service

Riley who assisted me the entire time was kind, helpful, and a pleasure to work with.

Returned Clean

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Repair Quality

Customer Service

perfecto

My Experience

Stay classy! 👍

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Repair Quality

Customer Service

My Experience

Riley was excellent to work with

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Repair Quality

Customer Service

Riley was very professional and thorough

Returned Clean

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Repair Quality

Customer Service

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100%

Repair Quality

I am extremely satisfied with all services provided to me throughout transacting business with Gerber Collisions. I highly recommend them to based on my experiences!

Customer Service

Extremely Satisfied

My Experience

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Repair Quality

Customer Service

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Very happy with my car repair.

Repair Quality

Professional repair. Looks wonderful.

Customer Service

The staff was polite and informative. They were excellent about sending me updates.

My Experience

Likely to Recommend

Repair Quality

Fast friendly service.

Customer Service

Great!

Returned Clean

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Repair Quality

Riley did an awesome job with my truck. She took pride in making sure it was done right. I was very satisfied with my truck.

Customer Service

Returned Clean

My Experience

Everyone was so helpful and my car is now perfect!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Riley was quick to send updates and responsive to any questions or concerns I may have had.

Likely to Recommend

Repair Quality

Customer Service