Gerber Collision & Glass - Tallahassee/Apalachee

4.8 (1,778reviews)
96%
2345 Apalachee Pkwy,  Tallahassee,  FL  32301

In operation 85 years, 5 years at this location.

Gerber Collision & Glass - Tallahassee/Apalachee Pkwy. offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (1,778)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs described as flawless, professional, and restoring vehicles to like-new condition. Communication was a standout strength, with frequent text and phone updates keeping customers informed throughout the repair process. Many customers highlighted that their vehicles were completed ahead of schedule, reflecting strong timeliness. The team was widely commended for being friendly, courteous, and genuinely caring. Vehicles were often returned thoroughly cleaned inside and out, adding a valued personal touch. A few customers noted areas for improvement, including occasional delays, incomplete repairs, and inconsistent follow-up communication, but these were clearly in the minority compared to the overwhelmingly positive experiences shared.
Select to learn more
"... above and beyond in customer service. The over all quality of the repair was impeccable and the car looks like it never had been crunched. I would also like to ..." Read more
"Gerber Collision was phenomenal from customer service to their mechanical work. I had a great experience overall. ..." Read more
"... that progress was in fact being made. I have to add, when I picked my car up once it was ready, it was more beautiful than the day I purchased her. Job well ..." Read more
"Very professional personnel, knowledgeable, and efficient."
"No complaints ... everything exceeded my expectations."
"I was told 5-7 days and it was completed in 4 days."
"Nice work, very high professional quality work, finished before scheduled completion date."
"... service and theyre communicative every step of the way! My car was finished two weeks earlier than expected." Read more
"Quick and easy drop off and pickup and the repair was fast and looks great"
"I felt the number of days the car stayed in the shop was too many. It must have sat outside waiting for a ..." Read more
"... process of my vehicle. They went above and beyond by keeping me informed every step of the way and providing timely updates regarding the status of my car. Their ..." Read more
"Quality of work is great. I was called every week with an update and time frames given for completion of each part of the job were accurate ..." Read more
"The customer service is excellent; however, communicating with customers only by email is not always sufficient or efficient. In my case, because of the ..." Read more
"I was thoroughly impressed by how well informed I was regarding progress on my car. The staff is friendly ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Anytime

Repair Quality

Awesome Service and Performance on my vehicle... Thanks

Customer Service

Awesome Service Thanks..

Returned Clean

My Experience

Likely to Recommend

They have also done other work for me in the past and I was satisfied with the results

Repair Quality

The staff was friendly and professional.

Customer Service

Excellent service

Returned Clean

My Experience

Quality of work is great. I was called every week with an update and time frames given for completion of each part of the job were accurate and reasonable.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Megan was easy and helpful to work with. She made sure I was aware of every step of the process and gave weekly updates. She walked me through repair expectations and assured me the work was done correctly the first time.

Customer Service

Returned Clean

Likely to Recommend

See previous comments. Lazy, haphazard work done. Zero confidence in work by "technicians"

Repair Quality

The windshield was smashed & there was other damage to the vehicle, I explained to whomever accepted my truck I traveled everywhere with my service dog. I have found shards of glass all over the truck. This is unacceptable the back of my truck barely vacuumed.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Very pleased

Customer Service

Very pleased

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

My car was a total loss, but you guys didn’t take long to report it, i appreciate that.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very professional personnel, knowledgeable, and efficient.

Customer Service

The inspection of my vehicle for damage was thoroughly assessed.

Returned Clean

Likely to Recommend

I will definitely recommend this location!

Repair Quality

Customer Service

The staff was always friendly and good at matching energy.

Returned Clean

My Experience

The staff and customer service were excellent. My car looks brand new.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I will definitely refer friends and family to Gerber

Repair Quality

My car looks great and exceeded my expectations

Customer Service

Customer service was top notch. Megan was exceptionally wonderful to work with

Returned Clean

My Experience