Gerber Collision & Glass - Tallahassee/Apalachee

4.8 (1,775reviews)
96%
2345 Apalachee Pkwy,  Tallahassee,  FL  32301

In operation 85 years, 5 years at this location.

Gerber Collision & Glass - Tallahassee/Apalachee Pkwy. offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (1,775)

My Experience

I am very pleased with the work that Gerber Collision did on my car and with the updates I received from Dawn. The repair was done professionally and the service was top notch. Hopefully I won't have another accident but if I ever do I'll definitely return to Gerber for my repairs.

My Experience

Everyone was so friendly and the customer service was great. I’m just not completely happy with the work done on my vehicle. I pointed out something that was part of the damage from the accident but it wasn’t fixed.

My Experience

Excellent communication every step of the way. Dawn was wonderful to work with and my vehicle looks great! Thank You!

Likely to Recommend

Absolutely

Repair Quality

Communication was excellent.

Customer Service

Very good!

Returned Clean

My Experience

Just got the car back today but everything seems great. Very seamless, fluid experience. Gerber stayed in touch and kept me updated on a very regular schedule.

Likely to Recommend

Seamless process and except for the door skin being damaged, it was wonderful.

Repair Quality

It’s really too soon to comment on the repairs. Initially, everything is really good. It appears that Gerber did a wonderful job on the repairs. The whole experience was great and everyone involved was a pleasure to work with. So far, I’m completely satisfied with the entire experience.

Customer Service

Great! Knowledgeable people who are very courteous and helpful. Kept me informed on the progress(or setbacks) of the repairs to my Subaru Outback. Great people to work with.

Returned Clean

Likely to Recommend

Repair Quality

I was thoroughly disappointed with my experience at Gerber on Apalachee Parkway. I had an auto claim, and they informed me that a separate issue required resolution before they could address the damage caused by the claim. I agreed to the additional service, but it took an astonishing 30 days to complete. Upon completion, they informed me that they couldn’t recalibrate my car and had misdiagnosed the problem. They quoted me $1300 for a different issue, but also mentioned that it could be something else entirely. Essentially, they were clueless about the actual problem. To top it off, I wasted money!

Customer Service

I was thoroughly disappointed with my experience at Gerber on Apalachee Parkway. I had an auto claim, and they informed me that a separate issue required resolution before they could address the damage caused by the claim. I agreed to the additional service, but it took an astonishing 30 days to complete. Upon completion, they informed me that they couldn’t recalibrate my car and had misdiagnosed the problem. They quoted me $1300 for a different issue, but also mentioned that it could be something else entirely. Essentially, they were clueless about the actual problem. To top it off, I wasted money!

Returned Clean

Likely to Recommend

Repair Quality

From start to finish customer service was horrible. Minor repair was left in Tuesday at 8:00 and held thru the Thursday of next week- only released because they were closing on 7/4. After pickup- windshield wiper did not work and Megan would not respond to phone calls - only a surprise in person visit got the issue fixed. We had to contact our insurance company to intervene to have the repair done. This experience was so bad we are going publish the details so people do not use this shop

Customer Service

See previous

Returned Clean

Likely to Recommend

Repair Quality

They did a great job!

Customer Service

Returned Clean

My Experience

I am so happy ! Gerber did everything right. Dawn was exceptional. I needed to go out of town and they made sure my car was ready. A few days ahead of schedule. And it was so clean when I picked it up. I can’t say enough. Yay team !

Likely to Recommend

Repair Quality

They were very accommodating! Ms. Ty made sure we had everything we needed & Our adjuster Megan was very nice and made sure to update us in the process. We were super grateful.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

Absolutely would recommend this establishment.

Repair Quality

Excellent service, great interaction with staff and outstanding customer service.

Customer Service

Excellent service, great interaction with staff and outstanding customer service.

Likely to Recommend

Repair Quality

Wonderful people to work with- I’m talkin’ ta You, Ms. Ty and Ms. Jess😃🏆‼️ Car looks perfect-Thanks!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

No complaints at all - very pleased.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Repair went good but items missing out of my car still no one call me back or anything

Customer Service

Returned Clean

My Experience

Mrs.Dawn was a pleasure to work with communication as promised from the day I dropped off till the day I picked up the vehicle. Will definitely recommend Gerbers collision.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The repair was flawless as well as the attention to detail when detailing my car. Jessica is an amazing individual. She's wonderful, extremely nice, and very knowledgeable in her field. 10/10 would recommend to anyone.

Customer Service