Gerber Collision & Glass - Tallahassee/Industrial
In operation 85 years, 4 years at this location.
Gerber Collision & Glass - Tallahassee / Industrial Plaza Dr offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would not recommend anywhere else
Repair Quality - 5.0/5.0 -
Awesome service, the team kept me up to date with phone calls , the quality of the work is great
Customer Service - 5.0/5.0 -
Friendly and knowledgeable staff
Returned Clean
Likely to Recommend - 5.0/5.0
Customer Service - 5.0/5.0 -
Friendly, communicative, honest
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks to the staff’s attentiveness and communication throughout the process
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
It would be helpful if you provided a shuttle home for single people who need a ride.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great staff. They were very attentive and did a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The girls in the front office are amazing! They kept me informed and were so easy and nice to deal with. The body work done to my car looks like there was never even a collision. It looks brand new again! I would recommend you guys 100%. Thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your team did a great job, thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great repair and paint job. Kept me updated throughout. Coordinated well with insurance
My Experience - 5.0/5.0 -
Katie was awesome, she was very knowledgeable about the paint repair and she provided great customer service to me and my husband. The paint repair looks amazing!!
Likely to Recommend - 5.0/5.0 -
I recommended my sister Tawana Phillips for her car repair.
Repair Quality - 5.0/5.0 -
The work they performed looks amazing.
Customer Service - 5.0/5.0 -
Very satisfied
Returned Clean
My Experience - 5.0/5.0 -
Body Builders(now Gerber) is a very professional business focused on customer service and satisfaction. Especially appreciate their communication commitment!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
One of the ladies ( Megan) at the front desk is a little gruff and unfriendly... the rest of the staff seem extremely happy and eager to help.
Returned Clean
My Experience - 0.0/5.0 -
I set out below information regarding an issue with vehicle repair timeframe estimate. Brought vehicle to Body Builders Paint & Body Inc for State Farm insurance claim estimate on November 18, 2022. Immediately following estimate, work was scheduled for January 9-10, 2023 to ensure timely completion of work, which was estimated to take 2-days. As a result, no rental car option was elected with State Farm after scheduling repair. During the period of time between estimate and repair, Body Builders was acquired by Gerber Collision & Glass. As a result, no replacement parts were ordered the until after the vehicle was dropped-off for repair on January 9, 2023, delaying repair time additional days. When parts were received, it was determined they were damaged and required re-order, further delaying repairs. Because repair time doubled, it was requested that Gerber (f/k/a Body Builders) cover the cost of a rental vehicle during the additional unplanned days, since the delay was a result of Gerber's inaction to order parts in advance of repair date. Was disappointed to be advised that Gerber is unable to provide this level of customer service, despite the fact that the repair delay is a direct result of the company's actions. It is my hope that Gerber will re-evaluate this decision and follow better business practices related to customer service going forward.