Gerber Collision & Glass - Tallahassee/Monroe St.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent quality and craftsmanship. Clarence was a true professional. I was impressed with the way he managed to Shop ensuring that I was getting the kid and I needed it that I walked that with a piece of mine about what they were going to do to my car.

Customer Service - 5.0/5.0 -

Stay with the little point of setting proper expectations

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Work was exceptional and completed in a timely manner.

Customer Service - 5.0/5.0 -

Good customer service, Gerber always kept me informed on the progress of the repair.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everything was done properly and they made sure to update me on any new changes. Ask for Clarence he was the best

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

I'm fine with the body work. Don't understand why my battery doesn't work anymore. It was fine when I dropped my car.

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0 -

Efficient

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Very professional thank you

Repair Quality - 5.0/5.0 -

Good and make car clean thank you

Customer Service - 5.0/5.0 -

Very good and professional

My Experience - 5.0/5.0 -

My car looks like it was never actually in an accident now. They also informed me of updates related to the repair in a timely manner and got my car fixed quickly and professionally.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great work. Price lower than the estimate. Finished promptly.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 3.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 3.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 2.5/5.0

Repair Quality - 4.0/5.0 -

The work was excellent but you took too long for the amount of work had to be done

Customer Service - 4.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great and timely updates.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They were communicating with me the entire time and were extremely friendly the whole process.

Customer Service - 5.0/5.0 -

The whole front office is professional

My Experience - 5.0/5.0 -

I appreciated the Tuesday and Thursday updates from Trey and Matt and the family type feeling you received when talking to anyone.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Liked the staff and their communication

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Very likely

Repair Quality - 5.0/5.0 -

Great service always keep you informed of where they at with your car

Customer Service - 5.0/5.0 -

Great service

Likely to Recommend - 4.0/5.0 -

I would only recommend this location, as I have reached out to other locations and found that the service was not the same.

Repair Quality - 4.0/5.0

Customer Service - 3.5/5.0 -

After the estimate, the plastic was not installed correctly.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I would have to say that Gerber is one of the most professional companies but are still personable. Trey and Matthew kept me informed at every stage of the repair. I got a call from them about twice a week. I never needed to call them. I would highly recommend Gerber for all your car repair needs. Great job guys. When I picked up my car it looked like it just came off the showroom floor.

Customer Service - 5.0/5.0

Returned Clean