Gerber Collision & Glass - Tampa/Waters Ave..

4.9 (74reviews)
100%
6014 W Waters Ave,  Tampa,  FL  33634

In operation 85 years.

Gerber Collision & Glass - Tampa/Waters Ave. offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Volkswagen

Reviews (74)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its professionalism, high-quality repairs, and excellent communication throughout the repair process. Many highlighted that vehicles were returned looking brand new, with paint matching perfectly and repairs completed with great attention to detail. A standout theme across reviews was proactive communication, including texts, calls, and emails keeping customers informed at every stage. Timeliness was frequently celebrated, with numerous customers noting their vehicles were completed ahead of schedule. Customers also appreciated the courteous, friendly, and accommodating staff who made stressful situations feel manageable. A few customers noted improvement areas such as delays due to parts availability and minor post-repair issues requiring return visits, as mentioned directly in their feedback. Overall, the overwhelming sentiment reflects a highly satisfying experience with strong recommendations to others.
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"... service and care I was getting. Very impressive, and they did a great job fixing the side door. Would return, even for my personal vehicles." Read more
"... Collision on Waters Ave were professional and curtious. Performed above abd beyond my expectaions. My vehicle looks brand new. I would absolutely recommend Gerber in the future." Read more
"They did great work, went above and beyond, and provided excellent results snd customer service!"
"Súper excelente servicio!!! Rapidez, profesionalismo, súper calidad, la mejor atención y coordinación un gran equipo mi auto quedó como ..." Read more
"Gr8 experience from start to finish. Everyone was so professional and nice!"
"I cant believe how fast they got my car in and completed. The accident happened Tuesday morning. I dropped ..." Read more
"... my expectations because is was very well done and completed much earlier than expected. The employees were respectful and also very friendly. The reception area looked ..." Read more
"Completed repairs sooner than estimated"
"The car was ready a little sooner than expected."
"Súper rápidos y de gran calidad"
"... several back ordered parts my repair took a few months. I could always depend on texts twice a week and phone calls with important updates. It was always easy getting ..." Read more
"... some commercials made about this collision shop. They help me understand the process, and kept me updated in my car daily. Thank for your service." Read more
"Communication was superb!"
"The service was exceptional and very professional. They kept me informed and finished my car sooner than expected."
"Friendly staff, knowledgeable. Stayed in communication throughout the process."

My Experience

You were friendly very professional and jumped right on our car, you came through with the time we had, our vehicle looks beautiful you did a fanominal job! I will recommend you thank you from the bottom of my heart

Likely to Recommend

Number 1 choice.

Repair Quality

Great job by all! Very pleased with the communication and service.

Customer Service

Excellent service

Returned Clean

My Experience

Have no complains. Excellent customer service. Very professional workers.

My Experience

I had an excellent experience with Gerber Collision Center. The quality of the paint job was outstanding, and all the repair work was done excellently. My car looks great, and I am very happy with the overall results. The team did a fantastic job, and I truly appreciate their work. The only thing I was not completely satisfied with was the replacement of one of the headlights. I was informed that GEICO authorized a used headlight, but there is a noticeable difference between the used headlight that was installed and the other headlight, which is in like-new condition. Unfortunately, this difference affects the overall appearance of the car. Overall, I am very pleased with Gerber Collision Center’s work, especially the paint quality, and I would give them high marks for their service and workmanship. My only concern is the headlight replacement, which I wish could have matched the original one better.

My Experience

A few imperfections. From moisture in headlight which is getting worse to a minor paint issue and a headlight that is very misaligned

My Experience

You guys are amazing!!!

Likely to Recommend

Repair Quality

Customer Service

I was very impressed how they treated me, and when i picked my car, I was very satisfied with the work. 😊

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Repair Quality

Customer Service

My Experience

The experience was to now perfect, customer service 10 of 10, follow the case 10 of 10, time of labor record 10 of 10, Labor and case process to now perfect 10 of 10. That’s way I’m recommending this please and say tanks for fantastic job in general.

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Repair Quality

Customer Service

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Repair Quality

Excellent services, very proffesional

Customer Service

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Repair Quality

Amazing service

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Kept me very well informed of the progress on my car. Always answered the phone in the car. Looks really nice.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

They were very good at communicating with me

Repair Quality

Glad I chose them

Customer Service

Excellent

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very good,I like it Thank you

My Experience

Repairs completed fast as promised

Likely to Recommend

Repair Quality

Completed on time and looks great. Excellent communication thru the process. Thank you Jess.

Customer Service

Jess was Excellent

Returned Clean