Gerber Collision & Glass - Tampa/West Shore Blvd.

4.9 (3,360reviews)
99%
5002 S Westshore Blvd,  Tampa,  FL  33611
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Gerber Collision & Glass - Tampa/Westshore Blvd offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
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Reviews (3,360)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, with repairs frequently described as flawless, factory-fresh, and exceeding expectations. The team is widely commended for professionalism, friendliness, and genuine care. Communication stands out as a key strength, with customers appreciating proactive text updates and transparency throughout the repair process. Many highlight that vehicles were completed ahead of schedule. A few customers noted minor issues such as paint quality concerns or small oversights, but these were promptly addressed by the team per customer accounts.
AI-Generated from reviews written in the last 12 months
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"The repairs were done beautifully and my car always looked perfect when returned. Excellent workmanship and attention ..." Read more
"... recommend Gerber Collision highly enough. Not only did they do a flawless job repairing my vehicle, but they went completely above and beyond when dealing ..." Read more
"... time to explain the repair process thoroughly. The quality of the work was impressive, with everything perfectly aligned. When I picked up my car, it was even cleaner than ..." Read more
"Excellent body work and paint matching. Extremely short time to do all the work. Nice detailing inside and out ..." Read more
"... communication and speed were all top-notch… but I am not happy about the quality of the paint job. There are visible masking lines around the entire perimeter of the front end, and ..." Read more
"Ready Before which was AMAZING!!!"
"Yes — they were punctual, organized, and kept timelines clear from the beginning."
"Dropped it off on a Monday and it was done on Thursday."
"Vehicle was actually completed ahead of schedule."
"I initially wasn't given a promised date on when it was going to be finished. I did text them the evening before I picked it up ..." Read more
"Amazing communication! I always felt updated and informed without having to chase anyone down for answers."
"Great getting text updates from Gerber!! Weve NEVER had that before from past other companies. What another Great Gerber ..." Read more
"... this past year. They are excellent to work with, provide great updates and communication and overall great customer services." Read more
"Lots of text messages communicating progress and revised ETA."
"Yes! I received frequent communication, letting me know what was going on."

My Experience

Gerber was awesome. Everyone was professional and courteous. My car looks great and I got it back 3 days early. They even took care of my rental vehicle. Definitely will recommend to friends and family.

My Experience

Gerber did a fantastic job with the repay and their turn around time was quick. The staff is pleasant and helpful. They were in consistent communication throughout the process. It was a pleasure!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Repair was efficient and good quality the communication couldn't have been better. I am very satisfied with the service and will definitely recommend.

My Experience

Excellent customer service and communication throughout the entire process. Plus the easy access/ connection with the rental car service. A+ overall.

Likely to Recommend

Repair Quality

My husbands car was in need of repair, it was our first time w/Gerber. Had estimate done on a Friday, dropped off the following Monday. Same week Friday, work done and completed. They did a Awesome job with my husbands car. He was and still is extremely satisfied with Gerber. Ms Ginger calling to give updates, Ms Rose at the front desk and all those who worked on my husbands car. We thank you...

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

From start to finish Gerber was AMAZING!! Fantastic Customer Service!! The promo updates were something we had never experienced before. Ginger was Great keeping us updated. Service completed even before the estimated date!! Their assistance with coordinating with Enterprise was such a perk too!! We strongly recommend Gerber Collision and Glads!! Everyone so Friendly and knowledgeable of the repairs needed!!

Likely to Recommend

Already Recommended your Excellent Service to family/friends!!

Repair Quality

I thought I’d already responded on Monday, quess it didn’t go through. We were extremely Satisfied from start to finish with the Gerber Experience! EXCELLENT Service! Everyone so friendly and professional! First time to use Gerber service and we would Strongly recommend your services!! Really Appreciated the text updates on timeline for car. Ginger was great keeping us in the loop too!! Car was completed even sooner than originally expected and repairs were Great!! Also appreciated the ease of scheduling, and convenience of arrangements for Car rental with Enterprise.

Customer Service

Ginger was so professional and friendly. Explained all the details very well well and kept us updated on service.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I especially appreciate the updates. Very helpful.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

i gave you 10, but hope not to use your services again lol

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Communication was great through the entire process. The employees were a pleasure to work with as well.

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Truck looks like new again, kept me well informed throughout the repair process. Great team!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great experience and they were quick

My Experience

Likely to Recommend

Repair Quality

Wonderful and extremely fast service! Very communicative too!

Customer Service

Excellent!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Ginger, Thanks for working with me and using used parts to avoid a total loss

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Rose and Ginger were amazing! Kept me in the loop the entire time.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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