Gerber Collision & Glass - Tampa/West Shore Blvd.

4.9 (3,354reviews)
99%
5002 S Westshore Blvd,  Tampa,  FL  33611
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Gerber Collision & Glass - Tampa/Westshore Blvd offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
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Reviews (3,354)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, professionalism, and attention to detail. Repairs are frequently described as flawless, with vehicles returned looking brand new, often cleaner than when dropped off. Timeliness is a strong highlight, with many customers noting their vehicles were completed ahead of schedule. Communication is widely celebrated, with customers appreciating regular text and phone updates throughout the repair process. Staff are repeatedly commended for being friendly, knowledgeable, and going above and beyond. A few customers noted minor areas for improvement, including occasional paint quality concerns and initial communication delays, as mentioned directly in their feedback. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop to family and friends.
AI-Generated from reviews written in the last 12 months
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"The repairs were done beautifully and my car always looked perfect when returned. Excellent workmanship and attention ..." Read more
"... Gerber Collision highly enough. Not only did they do a flawless job repairing my vehicle, but they went completely above and beyond when dealing with my insurance company. ..." Read more
"... time to explain the repair process thoroughly. The quality of the work was impressive, with everything perfectly aligned. When I picked up my car, it was even cleaner than ..." Read more
"Excellent body work and paint matching. Extremely short time to do all the work. Nice detailing inside and out ..." Read more
"... communication and speed were all top-notch… but I am not happy about the quality of the paint job. There are visible masking lines around the entire perimeter of the front end, and ..." Read more
"It was ready a few days before the estimated date."
"We are 100% satisfied, Gerber did an amazing job. They had the truck done when they said it would be. Nothing better than getting your vehicle back on ..." Read more
"I initially wasn't given a promised date on when it was going to be finished. I did text them the evening before I picked it up ..." Read more
"... I was very satisfied The only complaint I have is I was notified my car was ready before it was ready, which made me have to change some personal and professional ..." Read more
"Amazing communication! I always felt updated and informed without having to chase anyone down for answers."
"... this past year. They are excellent to work with, provide great updates and communication and overall great customer services." Read more
"Excellent service and communication and , efficiency and quality of work. Extremely professional. You made a difficult time ..." Read more
"Lots of text messages communicating progress and revised ETA."
"... happy with the excellent service we received. The communication was excellent and the service was so quick and perfect. Thank you so much for making a bad situation so ..." Read more

My Experience

From start to finish Gerber was AMAZING!! Fantastic Customer Service!! The promo updates were something we had never experienced before. Ginger was Great keeping us updated. Service completed even before the estimated date!! Their assistance with coordinating with Enterprise was such a perk too!! We strongly recommend Gerber Collision and Glads!! Everyone so Friendly and knowledgeable of the repairs needed!!

Likely to Recommend

Already Recommended your Excellent Service to family/friends!!

Repair Quality

I thought I’d already responded on Monday, quess it didn’t go through. We were extremely Satisfied from start to finish with the Gerber Experience! EXCELLENT Service! Everyone so friendly and professional! First time to use Gerber service and we would Strongly recommend your services!! Really Appreciated the text updates on timeline for car. Ginger was great keeping us in the loop too!! Car was completed even sooner than originally expected and repairs were Great!! Also appreciated the ease of scheduling, and convenience of arrangements for Car rental with Enterprise.

Customer Service

Ginger was so professional and friendly. Explained all the details very well well and kept us updated on service.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I especially appreciate the updates. Very helpful.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

i gave you 10, but hope not to use your services again lol

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Communication was great through the entire process. The employees were a pleasure to work with as well.

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Truck looks like new again, kept me well informed throughout the repair process. Great team!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great experience and they were quick

My Experience

Likely to Recommend

Repair Quality

Wonderful and extremely fast service! Very communicative too!

Customer Service

Excellent!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Ginger, Thanks for working with me and using used parts to avoid a total loss

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Rose and Ginger were amazing! Kept me in the loop the entire time.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

So incredibly grateful

Likely to Recommend

Repair Quality

Excellent service and great communication

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Thank you for the good communication and understanding of my follow-up concerns. Thanks for getting my car fixed and back to me in a timely manner!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Gerber made the repair process so easy. They kept me updated the entire time. Everyone was very helpful and friendly!

Likely to Recommend

Repair Quality

Ginger at South Tampa Getber was easy to communicate with and very professional

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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