Gerber Collision & Glass - Troy (Mo)

4.9 (196reviews)

98%

(636) 462-3704

20 Travis Ct, Troy, MO 63379

98%

See Photos

20 Travis Ct
Troy, MO 63379

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Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Gerber Collision & Glass - Troy (Mo)

See Photos

20 Travis Ct
Troy, MO 63379

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 89 years.

Gerber Collision & Glass - Troy offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (196)

Sort By:
Newest
Rating

164 Customers Rated

5 Stars

79.6% Complete

(156)
4 Stars

2% Complete

(4)
3 Stars

1% Complete

(2)
2 Stars

0.5% Complete

(1)
1 Star

0% Complete

(0)
< 1 Star

0.5% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new after service. The team received high marks for professionalism, friendliness, and going above and beyond expectations. Communication was a standout strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness was frequently highlighted, with numerous vehicles completed ahead of schedule. Customers also expressed pleasant surprise at receiving their vehicles cleaned inside and out. A few customers noted areas for improvement, including more proactive communication on delays and clearer completion timelines, as mentioned directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"Yall went above and beyond with the job. Im so very grateful. No one there disappointed, the service was amazing! ..." Read more

"I had an amazing experience with Gerber Collision Center. From start to finish, their communication was outstanding—they ..." Read more

"They went above and beyond by bringing my vehicle to me since I didnt have a ride to their shop. INCREDIBLE ..." Read more

"Beyond expectation. From start to finish a truly positive experience in an otherwise negative situation. Thank you for ..." Read more

"Definitely a 10! Everyone was professional, caring & delivered excellent customer service."

"7 days early. Phenominal"

"The vehicle was done well before the estimated time of completion. If youre on time, youre late!"

"... 10 days. Once my car was taken apart they told me parts were on back order and wasnt sure when they would come in. Staff let me know. Sent me updates and got my car ..." Read more

"It was ready later than promised Promised on the 9th of July done on the 16th."

"We were told it could take 7-10 days and it was done in 8 days"

"... with Gerber Collision Center. From start to finish, their communication was outstanding—they kept me updated every step of the way. They took care of working directly with ..." Read more

"... ensure we had our van back before our baby was born. Communication was fantastic. Each employee was friendly and welcoming. They answered any questions I had throughout the ..." Read more

"Customer service couldnt have been any better than it was, I rate over ten they make you feel very comfortable ..." Read more

"I had to find out from insurance company that it was done"

"Never called with updates. Had to keep calling for updates."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Yall went above and beyond with the job. Im so very grateful. No one there disappointed, the service was amazing! ..." Read more

"I had an amazing experience with Gerber Collision Center. From start to finish, their communication was outstanding—they ..." Read more

"They went above and beyond by bringing my vehicle to me since I didnt have a ride to their shop. INCREDIBLE ..." Read more

"Beyond expectation. From start to finish a truly positive experience in an otherwise negative situation. Thank you for ..." Read more

"Definitely a 10! Everyone was professional, caring & delivered excellent customer service."

"7 days early. Phenominal"

"The vehicle was done well before the estimated time of completion. If youre on time, youre late!"

"... 10 days. Once my car was taken apart they told me parts were on back order and wasnt sure when they would come in. Staff let me know. Sent me updates and got my car ..." Read more

"It was ready later than promised Promised on the 9th of July done on the 16th."

"We were told it could take 7-10 days and it was done in 8 days"

"... with Gerber Collision Center. From start to finish, their communication was outstanding—they kept me updated every step of the way. They took care of working directly with ..." Read more

"... ensure we had our van back before our baby was born. Communication was fantastic. Each employee was friendly and welcoming. They answered any questions I had throughout the ..." Read more

"Customer service couldnt have been any better than it was, I rate over ten they make you feel very comfortable ..." Read more

"I had to find out from insurance company that it was done"

"Never called with updates. Had to keep calling for updates."

Brent (Ford owner) reviewed 8/10/26

The body work looks amazing. Zero complaints.

Gerber Glass and Collision? 10 out of 10. 🤌🏼They treated me and my vehicle like we mattered. They smiled. They made me feel welcomed and important. They acted like they wanted to be at work. Now... the Enterprise that's adjacent to them??? 0/10 Gerber owners... buy that business and put people in there that care. They are losing you money because I won't be back to you if I'm forced to rent from THEM again.

Charlene (Ford owner) reviewed 8/6/26

They did a great job on the repairs with my truck, they were very good at communicating and keep me up to date on my when my truck would be done and they were very informative on after care on the paint and repairs when I picked it up, Kathy was very friendly and nice when I got there to pick up my truck and went over all the paperwork with me I will definitely recommend gerber to anyone looking for body repairs

Cooper (Mazda owner) reviewed 8/6/26

great job

Karen (Toyota owner) reviewed 8/5/26

I'm so pleased with the quality repair Gerber has done with my car. Kathy was so very nice. The experience was wonderful. I will recommend Gerber to my friends and family.

Jeff (Chevrolet owner) reviewed 8/3/26

Lois (Chevrolet owner) reviewed 7/29/26

Knowledgeable, professional, and friendly Would definitely recommend

Very professional and helpful. Car looks great!

Kathy was friendly, and kept us informed.

Kyle (Chevrolet owner) reviewed 7/28/26

Nicholas (Mazda owner) reviewed 7/27/26

Shawn (Nissan owner) reviewed 7/27/26

Lakeisha (Hyundai owner) reviewed 7/25/26

Wonderful job

Lonnie (Chevrolet owner) reviewed 7/24/26

Jason (Chevrolet owner) reviewed 7/23/26

Vickie (Chevrolet owner) reviewed 7/20/26

They need better communication on the car stuff. I mean, I had to call them to find out what was going on with the car at the end they were better.

Denise (Infiniti owner) reviewed 7/18/26

The car looked beautiful when we picked it up . I sure missed driving it.

Work was excellent

My car turned out beautiful .

Deborah (Toyota owner) reviewed 7/17/26

Donna (GMC owner) reviewed 7/16/26

The experience was tremendous the nicest people I have worked with in a situation and probably easily 15 or 20 years constantly stayed in touch very friendly. The situation lasted a little longer than I would have liked, but it was not anything Gerber did. It was just the car parts what we needed and out of our control, but they were wonderful.

Cory (Subaru owner) reviewed 7/16/26

Thank you guys very much, it looks great!

Scott (Ford owner) reviewed 7/16/26

Troy, Missouri shop was amazing to work with!

Lacey-And-Tyler (Ford owner) reviewed 7/16/26

Amanda (Chevrolet owner) reviewed 7/16/26

My car looks as if it were never in an accident. It’s beautiful!

The car looks beautiful.

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view more shops in: Troy | 63379

It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Gerber Collision & Glass - Troy (Mo)

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - Troy (Mo)

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (196)

164 Customers Rated

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 3.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -