Gerber Collision & Glass - Tucson/Travel Center Dr

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent work & completed in timely manner. Will recommend ur business to friends

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The customer service was seamless and professional from start to finish, and all my expectations on my repair were met.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Was a great job we are very pleased.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

From checking in with Jennifer to having Alec take such good care of me to checking out with Adam, it was a wonderful experience and one which I will not forget. Thank you so much!

Likely to Recommend - 5.0/5.0 -

I have already done so as I was so impressed.

Repair Quality - 5.0/5.0 -

Car looks great!

Customer Service - 5.0/5.0 -

The three individuals I dealt with - Jennifer at check in, Alec who handled the repair, and Adam at checkout were wonderful- efficient yet friendly and caring. Updating of status frequently was also a great service. No guessing when my vehicle would be ready.

Returned Clean

My Experience - 5.0/5.0 -

Alec was beyond professional, great communication, professional and provided excellent service. Adam the GM was equally appreciated, these two are awesome. Thank you

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Alec and his GM were extremely professional. Alec handled our repairs, he was promt, and beyond wonderful with communication about the repairs and progress. Exceptional service!

Customer Service - 5.0/5.0 -

Wonderful

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They cleaned the truck after. Love that

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Vehicle looks great and drives well

Customer Service - 5.0/5.0 -

Very friendly and professional employees

My Experience - 5.0/5.0 -

I loved the entire process, especially the communication. I will call tomorrow and need to bring the GMC back. There is a clunking in the right rear door.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great service and supportive team.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Great service

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 2.5/5.0

Customer Service - 2.5/5.0

My Experience - 5.0/5.0 -

Loved the beautiful job Gerber did making repairs to my car. The paint job using the iridescent pearl paint looked to be perfect. They provided me with a rental car and their estimate was significantly less than one I got elsewhere. I highly recommend them.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My experience with Gerber was top drawer all the way. They communicated during the repair and the repair turned out beautiful. They did a great job with the white pearl iridescent paint and with repairs to various dings and dents. I could not even tell where it had been repaired. In my case, I was provided a rental car and also their estimate was better than others that I received. I can recommend Gerber highly.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very professional and running on a timely manner. Thanks Henry

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Fast, well done and I am very pleased with the quality of work done, as well as the helpful and professional attitudes of the people I had contact with.

My Experience - 5.0/5.0 -

Timely and responsive . Very good at sending updates . Cordial and empathetic to my needs

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Personnel were very pleasant to interact with. I would have liked to get car service to my work which is less than 2 miles from your location. I was told that was not a service provided. Consequently my husband had to transport me to and from on both drop off and pick up days. This cost several hours of time as we live in Gladden Farms, but I work at Ina and Shannon - very close. I realize you cannot run people all over town, but consider car service within a few miles of your shop.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everyone was carry professional. They finished the work ahead of schedule, and kept me informed through the whole process

Customer Service - 5.0/5.0