Gerber Collision & Glass - Tucson/Lakeside Pkwy.

4.9 (2,916reviews)
99%
7940 E Lakeside Parkway,  Tucson,  AZ  85730

Gerber Collision & Glass - Tucson/Lakeside Pkwy offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (2,916)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs described as flawless, factory-like, and exceeding expectations. Communication stood out as a major strength, with many customers appreciating regular text and phone updates throughout the repair process. Timeliness was another highlight, as numerous customers noted their vehicles were completed ahead of schedule. The professionalism, friendliness, and attentiveness of the staff were frequently commended. A few customers noted areas for improvement, including inconsistent proactive communication, occasional delays due to parts availability, and isolated quality concerns such as trim issues or paint imperfections, as mentioned directly in their feedback.
Select to learn more
"... repairs done on my car. From the customer service and keeping me completely informed of the progress to the finished repair. My car was very clean at completion, inside and ..." Read more
"... the first day we took our car to Gerber Collision, it has been a professional and customer friendly experience. We got updates from the very beginning, from when ..." Read more
"... inside and out. I highly recommend them for their excellent customer service and quality work. Will refer to friends and family ." Read more
"The people at Gerber are the best. I was treated so well and their work is impeccable. I just hope I never need them again, but I will ..." Read more
"All the work performed was perfect. Could not see where there was damage and the paint job was matched perfect. Also time projected was to the day."
"Professional and friendly service and they got my car back to me 6 days early!"
"Thanks for doing such a good job and our car was returned ahead of schedule."
"Finished in 4 days vs the 7-10 estimation."
"... that the job is done well. I also appreciate that the work was completed ahead of schedule. Thank you to everyone!" Read more
"Great workmanship but took too long"
"An absolute pleasure dealing with Gerber. Communication is excellent, on time and done correctly."
"Great job, my truck looks like new! I appreciate the excellent communication and updates during this process. Top notch service!"
"Gerber Collision was awesome. They kept us informed each day. Repairs look amazing. We will recommend them to anyone who needs repairs ..." Read more
"Too little communication - didnt know what steps were completed, what we were waiting for. Got the notification my ..." Read more
"... complaints I let them take there time on the vehicle but would loved if I gotten more updates then me having to call" Read more

My Experience

They always kept in contact with me. I always kept me posted on what was going on with my vehicle.. They did an awesome job. I am very content with the way I was treated kept posted and a great job that they did.. I will definitely recommend them. Thank you very much. Highly appreciate it.. Great job

My Experience

Thanks you Giovani and team. Car looks great!

My Experience

My first contact was with Aubrey, who was very polite and helpful. She made me feel like family and that my situation mattered. Next I had contact with Giovanni, who was so professional and explained everything in detail. After I dropped off my baby (car) Gerber was excellent in keeping me apprised of the progress on my car. At one point Giovanni called me to let me know of a part they had to order, but it would not change the completion date of August 28. In fact the body and paint crews got done a day early. Now here is the best part. The next morning I got up early to hand wash my baby, and I noticed what I thought was a scratch on the hood. I called Gerber and Giovanni told me to bring in my car. He had his paint crew look over it and noticed it wasn't a scratch, but adhesive from the hood decal. They buffed it off, and I was good to go. I hope I never have weather damage on my baby ever again, but if I do, I'm 100% going to take my baby to Gerber Collision and glass.

My Experience

I am extremely satisfied with the work on my vehicle. I will definitely recommend Gerber to my friends and family.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Time line was nearly spot on. Thank you. Work was very well done. Would recommend to others and will use again if ever needed, but let’s hope not !

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great Customer Service and close to home!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Good communication, a great job done in a minimal amount of time

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean