O'Rielly Collision Center
Our mission is to be the first choice in collision repair facilities for insurance companies and vehicle owners in Southern Arizona. Our goals are achieved by consistently providing superior quality repair and refinish work, on the schedule expected, and at a competitive price.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 5:30 pm |
| Tue | 7:00 am - 5:30 pm |
| Wed | 7:00 am - 5:30 pm |
| Thu | 7:00 am - 5:30 pm |
| Fri | 7:00 am - 5:30 pm |
| Sat | 8:00 am - 1:00 pm |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was difficult to get parts for my vehicle, and took over three months to complete the job as a result. Ricardo Miranda kept me regularly informed throughout the process, which was very helpful. The finished product was worth the wait.
Likely to Recommend - 5.0/5.0 -
If there’s any issues with the vehicle with damage repairs or just trying to get a guide of how to complete this process if this is your first time, Ashley would be the first person that’s can explain to you and get it done correctly and the right way with amazing customer service
Repair Quality - 5.0/5.0 -
Ashley’s customer service was outstanding. She stayed on top of everything, making sure the adjusters and claims process went smoothly so my truck was taken care of. She also made sure the body shop did a great job and kept me informed throughout the process. Thanks to her dedication and communication, my overall experience was 100% better. I truly appreciate everything she did.
Customer Service - 5.0/5.0 -
Ashley provided outstanding customer service from start to finish. She made sure every small issue was addressed and that all the necessary paperwork was completed on time. Her response time was amazing, and she always kept me updated throughout the process. She makes O’Reilly outstanding place to get your vehicle repaired.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It went very smooth from the drop off to pickup of the car. Representative at center was very helpful and nice.
My Experience - 5.0/5.0 -
The process was quick and I received updates throughout . Staff was very helpful .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very helpful, kept me updated, professional
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would definitely recommend O'Rielly Collision to my friends and family.
Repair Quality - 5.0/5.0 -
I was pleased with the service that Paul provided; he gave me updates twice weekly. His communication skills are on par, and he got my car done in a timely manner. Paul did a magnificent job with my car; I was so surprised when I got it back—it looked brand new.
Customer Service - 5.0/5.0 -
I was satisfied with the customer service.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Tracy was very helpful and the Travel Trailer Tech did a great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Paul was professional and had my vehicle in and soon. Thank you!
Likely to Recommend - 0.5/5.0 -
I can’t believe that the work was so shoddy. My bumper is coming off and I don’t know why. I went through a car wash maybe a bug hit it I don’t know. Not happy.
Repair Quality - 0.5/5.0 -
My vehicle‘s bumper is falling off. The clearcoat is coming off probably a rock hit it. I’m very dissatisfied. O’Reilly is not taking responsibility for their shabby work. I have contacted progressive the insurance company that paid for it. I also contacted my auto insurance to let them know that the work was not done correctly. Michella Howell
Customer Service - 0.5/5.0 -
On a scale of 1-10, with 1 being lowest and 10 being highest, how would you rate your satisfaction with the customer service you received from O'Rielly Collision?
Returned Clean
My Experience - 5.0/5.0 -
Paul was friendly, informative and professional in handling my vehicle. I received updates on my car and was so pleased it was repaired so quickly. Thank You Paul!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ashley was great and talked me through the whole process, thank you!
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
I thought that my vehicle was going to be done on time.
Repair Quality - 1.5/5.0 -
They haven’t finished my car parts are in back order until September 8-9.
Customer Service - 1.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The people who worked on our vehicle did an awesome job. Richardo always kept us in the loop ( for a better way of expressing ) communication. Thank you!