Gerber Collision & Glass - Tulsa/E 15th St.

4.8 (905reviews)
96%
2909 E 15th St,  Tulsa,  OK  74104

In operation 85 years, 4 years at this location.

Gerber Collision & Glass - Tulsa/E 15th St offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (905)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs frequently described as exceeding expectations and leaving vehicles looking brand new. Communication was a standout strength, with many customers highlighting regular text and phone updates that kept them informed throughout the repair process without needing to follow up themselves. Timeliness was another highlight, as numerous customers noted their vehicles were completed ahead of schedule. Staff were widely recognized for their professionalism, friendliness, and willingness to go above and beyond. A few customers noted areas for improvement, including occasional communication gaps, paint quality concerns, and instances where vehicles were returned with minor unresolved issues such as headlight alignment or cleanliness. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop to others.
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"The appearance after repairs exceeded my expectations. Couldnt be happier."
"... were friendly and helpful. When I picked up my car, the car technician walked me to my vehicle and showed me the repairs and asked if I have any questions. The whole thing ..." Read more
"Cosmetic repairs look great. My issue involves the estimator assigned to my vehicle and my overall experience ..." Read more
"Terrible job, clear coated over imperfections, runs on clear coat, fisheyes all over where they clear coated, left a nickel side ..." Read more
"Great customer service! The repairs were done ahead of schedule and the entire process was seamless. Much appreciated!"
"Timeliness. Dent and scratchpaint repair was a full 10 business days."
"Thanks for getting me in so quickly!"
"The communication updates was the best"
"I was informed by text every step of the way. I never had to call to get progress reports. Near daily updates!!! ..." Read more
"I appreciate the prompt and friendly service, clear communication and updates, and the quality work done in a timely manner."
"I have to say that I was always updatedinformed about my vehicle twice a week as stated by the company. Very much appreciated, thank you"
"I had to contact you all for updates. I was initially out of town and expected my car to be ready when I returned ..." Read more

My Experience

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Repair Quality

Customer Service

My Experience

Quality workmanship and communication via text updates.

My Experience

On time repair, kept me informed and up to date on all repaired done in a timly matter..

Likely to Recommend

Repair Quality

Very good jod thank you

Customer Service

Very good jod thank you

Likely to Recommend

I already have

Repair Quality

My car looks great! Even the inside was vacuumed. You even delivered my car to my driveway! Everyone was so nice. I have already recommended Gerber to my friends. Thank you for such great service!

Customer Service

Customer Service was above and beyond.

Returned Clean

My Experience

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Returned Clean

My Experience

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Customer Service

Returned Clean

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Returned Clean

My Experience

Gerber went beyond the call of duty and delivered me home, then picked me up when my car was ready. They we're very efficient competent and accommodating.

Likely to Recommend

I have already recommended Gerber to a friend

Repair Quality

Beautiful job. Great service.

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

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I like that Gerber is in the neighborhood.

Repair Quality

I brought my 2004 Lexus RX to Gerber for body and trim repair. Collision damage to front fender, front and back bumpers. Rust and corrosion on hood. Peeling paint on chrome window trim. Rt. side mirror was losing its reflective coating and needed replacement. Peeling paint on both side mirror assemblies. I assumed the peeling paint was something that could be repainted. When I received my car the left side mirror was unpainted with ugly white spots. My fault for not being more specific about what I wanted. The estimator’s fault for not letting me know that the mirror assembly could not be painted and must be replaced.

Customer Service

Because I didn’t want to be without a car for weeks, I preordered the body parts. I took my car in when the parts arrived. I rented a car for the duration of the repairs. I made several calls to check on the progress, and I extended my rental. I know car repairs usually take longer than anticipated. All they have to do is communicate the progress and any delays. Jade was friendly and helpful. Payton was helpful but seemed stressed.

Returned Clean

My Experience

Yes our vehicle looked very good after all of the repairs

Likely to Recommend

I would be very happy sending people your way!

Repair Quality

Great work! You guys made the process very easy and the car looks great!

Customer Service

Great work! You guys made the process very easy and the car looks great!

Likely to Recommend

And I have already suggested you to a friend!

Repair Quality

The repair job was excellent and service people very friendly. Finished job was even a little less than the estimate. Thank you!!

Customer Service

Very friendly and helpful folks!!

Returned Clean

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Very nice and very helpful and friendly to me and old woman. I appreciate people who are nice to older people!

Customer Service

Returned Clean

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Though the work was good and the woman at reception was very nice, I was very disappointed in overall communication.

Repair Quality

Looks good!

Customer Service

I had to contact you all for updates. I was initially out of town and expected my car to be ready when I returned which I communicated several times. It was not ready which was completely fine, but I ended up spending half of a very busy work day trying to find a last minute rental car because no one told me in advance.

My Experience

Everyone was so very nice and helpful. I felt. Confident that my car would be done correctly.. Jade at the front desk was very nice and very helpful also.

Likely to Recommend

It was a great experience.

Repair Quality

They were very helpfull and kept me informed with my progress on my car. Make sure you get.

Customer Service

I appreciate the fact that they were very professional.

Returned Clean