Gerber Collision & Glass - Tulsa/W 71st St. S

4.9 (1,484reviews)
98%
122 W 71st St S,  Tulsa,  OK  74132

In operation 85 years, 5 years at this location.

Gerber Collision & Glass - Tulsa/ W 71st St S offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,484)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting regular text message updates that kept them informed throughout the repair process. The quality of repairs was frequently described as excellent, with vehicles returned looking brand new. Timeliness was a standout strength, as numerous customers noted their vehicles were completed ahead of schedule. Staff professionalism, friendliness, and helpfulness were widely appreciated. A few customers noted areas for improvement, including occasional delays, pricing transparency concerns, and isolated communication gaps, as mentioned directly in their feedback.
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"Totally amazing! Went above and beyond on every level!! Customer service and repair service. And I thought it was such a nice ..." Read more
"Gerbers customer service is world class from the moment you first contact them until the last moment they hand ..." Read more
"excellent customer service from start to finish! Everyone I dealt with was friendly, professional, and helpful. ..." Read more
"The repair quality was outstanding. OEM parts were used."
"The repair work was superior and the vehicle looks as good as new."
"Looks beautiful. And they got it out a day earlier than expected, which was wonderful."
"I received my vehicle back a week prior to the ETA"
"... I was told it would be ready in one week, however that time stretched out to over two weeks. I would suggest being more conservative about the time needed for ..." Read more
"Exceptional service and completed ahead of estimated time line. Thank you very much, very pleased with ..." Read more
"Delay in parts"
"I was very appreciative of the great communication all throughout the process. They kept me apprised of ..." Read more
"Top notch work and communication was great. They kept me informed every step of the way their date for ..." Read more
"Communication is not effective. My car was dropped off to one location needed to be transferred to another. ..." Read more
"The professionalism on the updates is unmatched with any other entities that Ive seen or dealt with"
"Sent text messages to me updating me"

My Experience

Zane was on top of everything and kept me aware of what was being done he is very professional and I will be back if I ever need gerber collision or glass.thank y’all for our day of need.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

They did a wonderful job repairing my car. Everyone was friendly, professional, and kept me informed throughout the process. My car looks great, and I’m very pleased with the service. I would definitely recommend this body

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

A lack of communication plus car went in with one issue came out with another.

Customer Service

Like I said previously, there was a lack of communication. A lot of nice nasty attitudes.

Returned Clean

Likely to Recommend

Repair Quality

Great job and super fast

Customer Service

Very friendly and helpful

Likely to Recommend

Repair Quality

The reason I’m giving a five is because my spare tire was not returned to my truck after the work was completed. I have reached out multiple times and have not received any communication on how to get my spare tire back.

Customer Service

Same as previous statement, I have received no communication on how to get my spare tire back that wasn’t returned

Likely to Recommend

Repair Quality

Customer Service

My Experience

customer service was great so far so good

My Experience

My Experience

All staff were pleasant and friendly but it’s frustrating to be given an inaccurate time frame for completion. When I dropped off my car I was told it would be ready in one week, however that time stretched out to over two weeks. I would suggest being more conservative about the time needed for final repairs.

My Experience

They were professional and friendly. They kept me informed of want was taking place. I am very pleased

Likely to Recommend

Repair Quality

Was treated very respectfully and friendly. They were right on schedule and did a great job.

Customer Service

Likely to Recommend

Repair Quality

I had a great experience. The personel were very friendly. I called to schedule an estimate, and they were avaiable when I arrived. I didn't have to wait. They had my vehicle done before the estimated time. I had them paint my hood where it was peeling, re-stripe the whole car and fix a dent. My car looks brand new. I would use them again, and will recommend them.

Customer Service

Very friendly staff.

Returned Clean

Likely to Recommend

Repair Quality

The quality of the repair was excellent. My vehicle looked great when I picked it up, and I was very pleased with the work that was done. I appreciate the attention to detail and the care they took with my vehicle.

Customer Service

excellent customer service from start to finish! Everyone I dealt with was friendly, professional, and helpful. They kept me informed throughout the repair process, answered my questions, and made everything as easy and stress-free as possible. I really appreciated the communication and the way I was treated. I would definitely recommend Gerber Collision & Glass to anyone needing repairs!

My Experience

Great service i could not have asked for a better experience

Likely to Recommend

Repair Quality

Everyone was great from start to finish

Customer Service

Returned Clean

Likely to Recommend

They did a great job and yes I will recommend my family and friends. I'm going to say this again. Y'all need to up everybody's pay by 35%. This is nobody's telling me to say this. I can see hard work on good people

Repair Quality

They were professionals. I walked in. I always felt welcome. And that was the first time I've ever been in there. I believe you need to help everybody's pay by 35% without good people. You wouldn't be where you're at.

Customer Service

My Experience

Grant was very positive! And I liked the updates on the progress of the repairs.

My Experience

Everything was good but the price was higher than it was before and it is too expensive. I need explanation because no one gave me the explanation yet.

Likely to Recommend

Excellent

Repair Quality

Everything is great and just keep it up!

Customer Service

Great job keep it up!

Returned Clean

My Experience

They did a excellent job. I am very satisfied with what they did. 👍

Likely to Recommend

Repair Quality

Customer Service

Returned Clean