Gerber Collision & Glass - Turtle Creek

4.8 (4,365reviews)
95%
1271 Rodi Rd,  Turtle Creek,  PA  15145
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Gerber Collision & Glass - Turtle Creek offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
GM Basic
Honda
Hyundai
I-Car
Jeep
Kia
Ram
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Email

Reviews (4,365)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding communication, with many highlighting frequent text and email updates throughout the repair process as a standout feature. Repair quality receives high marks, with numerous customers noting their vehicles looked brand new or better than before the accident. Timeliness is also commended, with many vehicles completed ahead of schedule. Customers appreciate the friendly, professional, and knowledgeable staff, as well as the added touch of vehicles being cleaned and detailed upon return. A few customers noted areas for improvement directly from their experiences, including inconsistent communication at certain locations, occasional delays without proactive updates, and isolated quality concerns such as paint imperfections or misaligned parts. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop to friends and family.
AI-Generated from reviews written in the last 12 months
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"Excellent repair work. Keep you informed and completed work on time. Friendly and knowledgeable staff and ..." Read more
"Excellent work car looks brand new"
"... young, polished professional who knows the business. The repair was excellently done. Also the car was cleaned in detail inside. Very good service!" Read more
"... worse but is easily adjustable with a screwdriver. Fit and finish are excellent!" Read more
"They did a horrible job on my car and does not take responsibility for it after speaking with the manager."
"Communication was better than expected. Id give it higher than 10"
"Everything was great. The communication was amazing. I was updated EVERY single time something was done. I got my car back looking better than ever and I ..." Read more
"... other place! And I totally and completely agree. Your communication throughout the entire process was TOP-LEVEL. From the office manager to the technician ..." Read more
"... repair and that my car was finished. For 2 days! Horrible communication at Johnstown office would never recommend to anyone" Read more
"... letting me know the status of the work on my vehicle. I have taught customer service in the past and found a company that takes it to a new level. Thank you!" Read more

My Experience

Thank you Troy for great service and thank you to the beautiful young lady at the front desk for making me feel welcomed

My Experience

My Experience

I commend yall for the updates and the quick professional nature of the shop! My car was done early than what was quoted and everyone was absolutely great to work with!

Likely to Recommend

Repair Quality

Customer Service

You can't even tell there was damage from a deer

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

People are very friendly and professional they know wat they are doin

Repair Quality

Customer Service

Very good customer service an they ate professionall

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My experience with Gerber was excellent! I had frequent and detailed texts about the status of my vehicle repair and I was able to call and speak to a human. She was so kind to me and explained things to me when my insurance ghosted me. I will happily go back to Gerber in Turtle Creek!

Likely to Recommend

Repair Quality

Customer Service

I got more information from Gerber than I did talking with Allstate. Customer service at Gerber was excellent!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent customer service, very lovely employees, I am a fan of Gerber collision

Likely to Recommend

Repair Quality

Wonderful team excellent customer service

Customer Service

Everyone was very lovely. Excellent follow up.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Nicely done Very friendly staffs

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Very good

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

This is the second time that I’ve used their service. Just like my previous encounter, they were very upfront, they kept me in the loop, and delivered my car exactly on the date promised.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everything was great. The communication was amazing. I was updated EVERY single time something was done. I got my car back looking better than ever and I love it even more.

Likely to Recommend

Repair Quality

Amazing work done by amazing people. Car was done in a timely manner and everything looks and feels amazing

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Took forever to do very little and minimal communication. Thumbs down.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

No

My Experience

Your team was awesome! Great to work with, friendly *and* professional both, kept me informed, and I’ll recommend Gerber to any friend who needs auto body work in the future!

My Experience

👍😊 good job

Likely to Recommend

Repair Quality

Great service They sent updates throughout the time your car is being fixed😀

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

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