Gerber Collision & Glass - Verona (Pa)
In operation 85 years.
Gerber Collision & Glass - Verona offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The team was friendly and gave me an accurate timeline of repairs duration.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was fine but the only reason I selected a 10 was because you have a pass/fail grading scale. Real life isn’t pass/fail, it’s shades of grey. I would have selected a 9/10 because there’s no such thing as a perfect experience.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication throughout the entire process. Staff was very helpful when I had questions. Always got back to me and called frequently with updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone we worked with was kind and knowledgeable. They went the extra mile to complete the job. Thank you for the experience.
Customer Service - 5.0/5.0 -
Everyone was helpful
My Experience - 5.0/5.0 -
The work was completed in the time stated and at the price quoted. I am pleased with the work and the customer service at Gerber.
Likely to Recommend - 5.0/5.0 -
I would recommend Gerber to friends and family.
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
The work was done in the time stated. The shop kept me updated and informed.
Returned Clean
My Experience - 5.0/5.0 -
Everyone was extremely helpful, knowledgeable & friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I am at the point where I would discourage.
Repair Quality - 0.5/5.0 -
I took my Hyandai Elantra to your Verona location after an accident in 2024. The driver's fender was not properly attached. I returned a month ago to show how it was not attached and that the paint on the fender was peeling and rust was forming. I also noticed the paint and finish was coming off of the hood and there was a run of clear coat on the headlight that was repaired/replaced. When I took it in it was explained to me by Tina and Frank that the hood was not something that Gerber had originally done from the accident and Hyundai had a paint recall but I missed the recall date and Frank's best advice was to "get rid of it". This is not a car I am willing to "get rid" of. It is a good car with zero issues. He told me that I needed to pay for the hood to be repainted and for the fender on the passenger side as he "could not" just paint the hood even though that was what I wanted. He said that he would take care of the painting the driver's fender and blend it all for me as a courtesy. When I went to pick up the car the driver's fender was reattached very poorly, the headlight not touched, and there are now marks on the front bumper. He aggressively told me that I was lying about our first conversation and that he would bring out his employee to prove that he never said any of the above. He was incredibly offensive to me. I calmly told him that I am not a liar and that what he said was not fixed he did not offer me any solutions until I continued to ask for one. He stepped into the back at one point where I heard him call what I am assuming was his manager and explain how upset I was. He then told me that he would contact his connection at Nationwide as the bumper is their fault and would cc me on the email on Friday. As of Wednesday morning I have yet to receive this email about the bumper and the fender. I originally went to your shop after reading reviews because it was close to my parents and I take care of them. I was given misinformation and promised that my car would be fixed and then when it was not I was told that he "was not fixing it" but would see if Nationwide would, did not even offer a price or anything on a fix just a flat no.
Customer Service - 0.5/5.0 -
See previous comment
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent paint match, can’t see any seams or blending.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Exemplary service and repair.
Customer Service - 5.0/5.0 -
Very professional. Outstanding communication throughout repair process. .
My Experience - 5.0/5.0 -
Nice, friendly accommodating staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
great customer service!!!
My Experience - 5.0/5.0 -
Everything went smoothly and I am very satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Gerber was great to work with. It was not their fault that I had issues. It was Flynn’s tire shop that caused all the issues
Repair Quality - 4.0/5.0 -
Gerber was great!!! The shop they sent my car for suspension repair not so great
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The employees were accommodating, professional and efficient. Great experience overall!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dakota and the Gerber team were AWESOME! They actually repaired my wife's car as we waited!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were extremely helpful and kind throughout the whole process! Extremely grateful I came here to get my car fixed!