Gerber Collision & Glass - Walker (La)

4.8 (506reviews)
96%
9795 Florida Blvd,  Walker,  LA  70785

In operation 81 years, 3 years at this location.

Gerber Collision & Glass - Walker offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (506)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text and phone updates throughout the repair process. The quality of repairs was a standout, with numerous reviewers noting their vehicles looked brand new upon return. Timeliness was another strong point, as many repairs were completed ahead of schedule. Staff friendliness and professionalism were repeatedly commended. A few customers noted areas for improvement directly from their experiences, including inconsistent follow-through on promised callbacks, occasional assembly oversights, and delays in communicating vehicle readiness. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to friends and family.
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"... again. When I picked it up, I was truly amazed. The craftsmanship and attention to detail were outstanding. Honestly, if I didnt know my car had been in a major ..." Read more
"... were very prompt, courteous and professional. The technician did an outstanding job regarding my car repair. The only issue I had was that the Technician forgot ..." Read more
"Great customer service! I actually would give them a 10 plus! Thank you so much!"
"Super job vehicle looks brand new repairs were completed earlier than stated. All employees I spoke to were ..." Read more
"... business to anyone who needs their car repaired. Top notch quality." Read more
"... end this was the best experience I've ever had! The communication from beginning to end was elite! They were extremely clear at all points in the process ..." Read more
"The staff were approachable, communication was excellent, and I could monitor my vehicle's progress online, which is why I would endorse their ..." Read more
"The team there listens to the customer and stays on communication throughout the process. Also easy to get in touch with when needed."
"The quality of the work was great, and I was updated daily as to the progress of the repair and any changes that needed to be made. Very professional."
"The work was amazing, I just had to constantly ask for updates throughout the whole process."

My Experience

My Experience

Everyone was nice and helpful... yall did an awesome job! Thanks!

Likely to Recommend

Ya'll we GREAT!

Repair Quality

Customer Service

Everyone was great and explained everything to me.

Likely to Recommend

Repair Quality

Staff was great keeping me up to date despite multiple equiptment/part issues

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Yes I would love to thank you all for getting my jeep right and looking great nice job I appreciate you all job well done

My Experience

They made the whole process simple. Clean, professional facility. Friendly staff. Quick turnaround and excellent work.

Likely to Recommend

Repair Quality

Great work and great communication through the whole process!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I knew nothing about collision repair and the ladies in the office at Gerber explained the whole process to me. They were patient and kind and so knowledgeable. They made an unfortunate experience better I’d recommend Gerber to all my friends and family!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everyone was a great help! And took really good care of my car

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Fast service and car looked amazing!

Customer Service

Very friendly. They updated me daily on the progress

Returned Clean

My Experience

Very satisfied did a great job would come back again

Likely to Recommend

Very satisfied

Repair Quality

Awesome

Customer Service

Awesome

Returned Clean

My Experience

couldn’t be happier with the work Gerber Collision did on my BMW. My vehicle had sustained major damage, and I was naturally anxious about whether it would ever look the same again. When I picked it up, I was truly amazed. The craftsmanship and attention to detail were outstanding. Honestly, if I didn’t know my car had been in a major accident, I would never be able to tell. The paint match is flawless, the body lines are perfect, and my BMW looks and drives like it just came off the showroom floor. Throughout the entire process, the staff was professional, courteous, and kept me informed every step of the way. Their customer service matched the quality of their workmanship, which made the experience even better. Thank you to everyone at Gerber Collision for restoring not only my vehicle but also my peace of mind. I highly recommend Gerber Collision to anyone who wants quality repairs done right the first time. They truly exceeded my expectations!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

We were kept well informed, the repairs were done in short amount of time & look great.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Experience was supper easy and employees were super helpful when we had questions and always ready to help.

Likely to Recommend

Repair Quality

Gerber employees were super helpful when it came to me asking questions about when my vehicle would be ready and always super fast when it comes to repairs

Customer Service

The baby at the front desk was always helpful and never angry to ask any questions that I had

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great customer service and kept ypu notified what eas going on. The team done an awesome job Thanks

Likely to Recommend

Yes I would recommend

Repair Quality

Wonder job and kept me informed through the whole process. Very good customer service and freindly

Customer Service

Very helpful and friendly customer service

Returned Clean

Likely to Recommend

Repair Quality

Great staff and very attentive/ helpful!

Customer Service

Returned Clean

My Experience

Thanks for the quick turnaround with me working out of town y'all we're great and anybwork in the future, will be using Gerber . Gabby and Ms Rhonda were great keeping g i formed on the status of my truck. Great Job

Likely to Recommend

Repair Quality

Customer Service

Returned Clean