Gerber Collision & Glass - Walker (La)

Likely to Recommend - 5.0/5.0 -

Everyone was wonderful. They did exactly what they said when they said. No stress or fuss.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Highly recommend

Repair Quality - 5.0/5.0 -

The process was smooth and I'm pleased with the results.

Customer Service - 5.0/5.0 -

Friendly

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did a great job

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did a great job and was communicating every step of the way

Customer Service - 5.0/5.0 -

Katie and Gabby communicated very well and let me know what was going on

Returned Clean

My Experience - 5.0/5.0 -

The employees were very nice to me and the work was finished 1 week earlier than expected. I would highly recommend this establishment.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Employees were very nice and the service was completed one week prior to the estimated date. Great!!!!

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great staff and quick repairs

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Young lady who handled our repair was great and repairs were made quickly.

Customer Service - 5.0/5.0 -

Great customer service

My Experience - 5.0/5.0 -

The staff were approachable, communication was excellent, and I could monitor my vehicle's progress online, which is why I would endorse their services to family and friends.

My Experience - 5.0/5.0 -

Timely

My Experience - 5.0/5.0 -

Gabbie went above and beyond to make sure we were completely satisfied! Her and the team at the Walker location are exceptional!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I was very pleased with the service I received. I was kept updated pretty much on a daily basis. Other than some dirty hand prints inside of my car, I can’t complain!

Customer Service - 5.0/5.0 -

I was very pleased with the service I received. I was kept updated pretty much on a daily basis. Other than some dirty hand prints inside of my car, I can’t complain!

Returned Clean

My Experience - 5.0/5.0 -

Gabby and team were very thorough in making sure my vehicle was repaired and that I was satisfied. I did have to wait a bit at pickup due to it not being finished by the time that they said for me to pickup. However, like I said above, they were being thorough and made sure that my sensors were working properly, which I appreciate. That just took a little extra time. I was updated numerous times by the lady up front (my apologies for not remembering her name) where they were with my vehicle while I waited. The rear end where the damage was looked brand new when they were finished. They did leave a good amount of dust on the inside in the cargo area that I had to clean up, but I noticed that my floor mats in the non-cargo area were washed and very clean. I give them a 5/5 and appreciate the prompt service and kindness.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Job well done. I couldn't have asked for a better experience, excellent service.

Likely to Recommend - 5.0/5.0 -

Only if the can deal with Gabby

Repair Quality - 5.0/5.0 -

Your company needs to make sure you keep Gabby. She is fantastic in her dealing with customers.

Customer Service - 5.0/5.0 -

Once again Gabby is the name you company needs to remember.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I'm a returning customer and I have recommended Gerber to others.

Repair Quality - 4.0/5.0 -

Took a little longer than originally estimated but that was ok. It was still a fast turn around.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The communication was excellent. Keeping me informed of the progress on my vehicle meant a lot. Also the work was done quickly so I wasn’t without my car long at all. It looks good as new.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

very satisfied with the paint touch up

Customer Service - 5.0/5.0 -

very satirists with gabby

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean