Gerber Collision & Glass - Yakima
In operation 85 years, 4 years at this location.
Gerber Collision & Glass - Yakima offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great customer service, Friendly and quick
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Although it took several more days than anticipated because of sick employees, the car looks great and it looks like the extra paint was used to fill in chips on the hood and the headlights were buffed out.
Customer Service - 4.0/5.0 -
I wish someone would have texted sooner to tell me that employees were sick instead of me having to check in to see what was taking so long.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks like it never happened...awesome
Customer Service - 5.0/5.0 -
Good ,
Returned Clean
My Experience - 0.0/5.0 -
Our car is not completely fixed. The person who was in charge of fixing our car was not easy to work with and kept arguing with me about what may or not have already been damaged prior to the accident. We are very dissatisfied with our work and overall experience.
Likely to Recommend - 1.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 0.5/5.0 -
Cost was outrageous!!! They wanted a otal of $1100+ just for 2 electronic mirrors w/labor and painting them black. Obviously they weren't new. My car was estimated $7000+ to fix it and there was NO significant damage to it. There was almost all cosmetic damage with a few dents. I would NEVER recommend them nor will I ever go back there again!!!!!!
Repair Quality - 0.5/5.0 -
Didn't get the correct mirrors that I ordered.
Customer Service - 1.5/5.0 -
Deanna was great but the rest of the customer service sucked.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very likely
Repair Quality - 5.0/5.0 -
EXELENT
Customer Service - 5.0/5.0 -
EXELENT
Returned Clean
My Experience - 5.0/5.0 -
My truck repairs look great and I was amazed that the inside was so clean and well taken care of too!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Quality of work was excellent and reasonably priced.
Likely to Recommend - 5.0/5.0 -
They would be my go-to body shop
Repair Quality - 5.0/5.0 -
Excellent quality of work. Price was reasonable and competitive. Nice customer service.
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
Likely to Recommend - 5.0/5.0 -
We have already told all our friends about our experience with you!
Repair Quality - 5.0/5.0 -
We were very pleased with the work and especially with the staff and how kind and personable they were.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Zane was very helpful and accommodating!
Likely to Recommend - 5.0/5.0 -
No concerns. A few hiccups
Repair Quality - 4.0/5.0 -
There was some confusion with the text messages but other than that it was great.
Customer Service - 4.0/5.0 -
Confusion with the text messaging. Other than that it was good.
Returned Clean
My Experience - 5.0/5.0 -
Thought the job was very good very happy with the way it looks. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Did a good job.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
They did not do a good job. There was a lack of organization. They were polite and nice however but I wouldn’t go back to them.
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional
Customer Service - 5.0/5.0 -
Very professional
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Door repair (or wrecking yard replacement?) has some “waviness” in it. Most wouldn’t notice but I know bodywork (have been in auto business 37 years) and it is decent but not completely flawless.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Zane and his team did an amazing job. Thank you!!
Customer Service - 4.5/5.0 -
Again Zane rocked it!