Gerry Counts Auto Body-Brock Roberts, Justin Sohn
In operation 34 years.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very very pleased, great work.
Customer Service - 5.0/5.0 -
Very pleased great work
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Chris went above and beyond for me. He was kind and explained everything to me if I needed it. I will recommend this automotive shop to everyone.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional and helpful. The job looked great and they were amazingly fast!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job and fast
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was extremely easy process since they are within my insurance network. And they did a great job.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
Great job, took to long
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car looks great. Very satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Used them twice and had excellent results
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Professional service delivered in polite and friendly way! Workmanship much better than expected!!! Ten out of ten stars and I would not hesitate sending my own daughter there for her service needs!!!
Likely to Recommend - 5.0/5.0 -
ABSOLUTELY
Repair Quality - 5.0/5.0 -
BETTER than expected!!! Professional service that went beyond normal and delivered top-shelf results without asking!!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Chris was unbelievably rude. Anything we questioned, he said it was like that before they "repaired" it. The top of a tree fell 40 feet and landed on the windshield and hood of my car. How can you make a statement like that? I have a scrape in the clear coat on the top of the front bumper. There's a cracked lens cover on a light. My husband was told it was from a rock chip. The same tree bounced off the car and dented the garage door. The headlight was scratched and they filled it. It looks like a kindergartener smeared fingernail polish on it. There are a multitude of chips around the grill they replaced. My husband was told it was a bad paint job from a previous repair. There hasn't been a previous repair. I was cussed at by Duwayne when I wanted to make an appointment to have the mirror put on. Chris has met with my employer. Dwayne called my employer to tell her he just snapped. Neither one of them has ever apologized to me or my husband, the customer. I have used their services in the past (under different ownership) and was very pleased. We will never use, nor recommend Gerry Counts again.
Likely to Recommend - 0.5/5.0 -
We will never recommend any of our friends or business acquaintances to seek work from this shop.
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
Not a single employee introduced themselves as to what their role with the company was. We never knew if we talking with the owner, a shop steward, manager, or receptionist.
Returned Clean
My Experience - 5.0/5.0 -
The cab corners and rockers look great. There are some hail dents that were missed that I just found but otherwise wise it looks pretty good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I’m grateful for the Gerry Counts team. True professionals.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car was fixed quickly and looks like new. I was very pleased with their service.
My Experience - 5.0/5.0 -
Thanks for the timely service.