Gettel Gainesville Collision Center
In operation 20 years.
Gettel Collision of Gainesville is an award-winning, Toyota, Lexus and Subaru-certified collision center. We are one of only a handful of certified collision centers in the state of Florida. We take your safety seriously and we will ensure your vehicle is repaired correctly. We are committed to earning and keeping your trust every step of the way. Our technicians are certified by the National Institute for Automotive Service Excellence (ASE) and trained by the Inter-Industry Conference on Auto Body Repair (I-CAR), the leading training institute for auto body repair professionals, so you can trust that your vehicle will be taken care of with the utmost attention to detail. We use up-to-date technology to assess and repair your vehicle accurately. We’re here to bring your ride back to its original beauty, handling and performance. We specialize in caring for Toyota, Lexus and Subaru models, but our services are available for all makes and models.
- Free Estimates
- Insurance Company Assistance
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Good
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
It was a pleasure to have John as my advocate for my car repair. He was very professional and kept me up-to-date on my repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
John is very professional and made sure everything was done correctly. He kept me updated on everything. Thanks John
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything about my experience was really above and beyond
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0 -
No communication
Customer Service - 2.5/5.0 -
No communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication was awesome, thank you! Repairs were awesome too. Will recommend. Well done!
Customer Service - 5.0/5.0 -
Perfect
Likely to Recommend - 0.5/5.0 -
I would never recommend anyone use your business.
Repair Quality - 0.5/5.0 -
I honestly have no idea why you would want a review from me. I have never been treated how your company treated me in my life. It really doesn’t even matter anymore because as a result of you’re determination that the damage to my car wasn’t a result of the accident and as your man Brian said the burden of proof is on me that my car wasn’t fine before the accident-as of Saturday it totally does not move. So I went from driving a good car-not fancy-not expensive-but a nice car which I drove everyday to now I don’t have a car to drive at all. Your company knew they were ripping me off and were very rude and disrespectful to me on the phone. This wreck was not my fault-I was hit in the rear. I’m not a fancy person so I really don’t care that the paint doesn’t match, or that you guys didn’t even replace my brake light cover- I mean it’s only cracked-or that the back door you guys put on isn’t straight-you didn’t even repair my back up camera-I guess because it comes on-even though the visibility is ridiculous-probably due to the guys cars fluids exploding on the back of my car or that you kept or threw away my hitch cover. What’s crazy to me is that I chose to use your company and you got paid for ripping me off and now I don’t even have a car. I know you already told me the burden of proof is on me. I just can’t believe that you do business like this. Funny thing I’m assuming your guy couldn’t even bring himself to come out and discuss my repairs when I picked up my car. Your guy at the desk asked my name and handed me my paperwork and keys and and said here you go! I had to ask where my car was and he said oh out front somewhere in the first two rows. Thank you!! I’m sure you don’t care about me or my car much less this review and honestly I wasn’t going to write it but in the chance it helps someone else not to be treated like me I did!!!!
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0 -
I could recommend Gatorland to anyone that needs a repair
Repair Quality - 5.0/5.0 -
I am grateful for the repair that Gatorland Toyota did on my car. They were friendly, informative, and kept me in the loop throughout the entire process. John specifically was professional and my car repair looks great. I can’t even tell it was in an accident.
Customer Service - 5.0/5.0 -
Great customer service. John was very helpful.
My Experience - 5.0/5.0 -
I appreciated regular communication on progress of repair & attention to detail by John O'Halloran.
Likely to Recommend - 0.5/5.0 -
I wouldn’t recommend a place that would quote new parts and put used parts in place.
Repair Quality - 3.5/5.0 -
The repair took longer than estimated. I had to initiate the status update process. The Hood release was not connected and dangling. Also a used headlight was installed on the driver’s side, where a new one was quoted. That is obviously worse than the passenger side (original head light)
Customer Service - 4.0/5.0 -
The repair personnel were extremely professional and helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
Great work. Just took longer than expected
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0 -
Horrible communication about the status of my car. I called to check on it and was told it was ready and thankfully I called because it was the last day I could have my rental. I had to use my time to leave work because no one ever called me.