Gettel Gainesville Collision Center

4.8 (795reviews)
96%
751 NE 34th Place,  Gainesville,  FL  32609

In operation 20 years.

Gettel Collision of Gainesville is an award-winning, Toyota, Lexus and Subaru-certified collision center. We are one of only a handful of certified collision centers in the state of Florida. We take your safety seriously and we will ensure your vehicle is repaired correctly. We are committed to earning and keeping your trust every step of the way. Our technicians are certified by the National Institute for Automotive Service Excellence (ASE) and trained by the Inter-Industry Conference on Auto Body Repair (I-CAR), the leading training institute for auto body repair professionals, so you can trust that your vehicle will be taken care of with the utmost attention to detail. We use up-to-date technology to assess and repair your vehicle accurately. We’re here to bring your ride back to its original beauty, handling and performance. We specialize in caring for Toyota, Lexus and Subaru models, but our services are available for all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Lexus Authorized

Reviews (795)

Likely to Recommend

I will tell everyone I know to use Gatorland Toyota!

Repair Quality

Repair job was great!

Customer Service

Amazing work, quick, great under pressure, great customer service and keeping me up to date.

Likely to Recommend

Probably not

Repair Quality

They took off my emblems and never painted the tailgate. They just left my emblems on the console. Wth??

Customer Service

Not really any issues other than not getting a call back when I called with important questions 1st thing in morning. No call all day

Likely to Recommend

Repair Quality

My 4 Runner looks great. It didn’t take to long to get it back and everyone was super helpful and nice.

Customer Service

Communication was good while it was being repaired. Everyone was helpful and nice.

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Repair Quality

Brought my car here for them to repair my back bumper from a car accident. They repaired it in a reasonable amount of time. When I picked up my car they cleaned the entire inside had it smelling so good and clean. I am very pleased with the work they did I highly recommend anyone who needs repairs to go to Gatorland Toyota collision center.

Customer Service

Brought my car here for them to repair my back bumper from a car accident. They repaired it in a reasonable amount of time. When I picked up my car they cleaned the entire inside had it smelling so good and clean. I am very pleased with the work they did I highly recommend anyone who needs repairs to go to Gatorland Toyota collision center

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For above issues...car looked great...if there were no time limit for me, and if battery was replaced I would highly recommend..even if I had to pay extra for battery. I am senior citizen, very much inconvenient and hard to get help at that time (rush hour, dinner time)

Repair Quality

Took too long...had to pay car rental when wasn't done as scheduled...gave back to me with a dead battery...they had too jump it for me to leave...said I would be okay. First time I turned car off at store..dead battery. Had to wait hours to get help.

Customer Service

Had to wait for return calls

Likely to Recommend

Need to communicate better with customers

Repair Quality

Staff did not advise of policy update to payment method acceptance. Also you are rushed to sign forms when you bring the vehicle in and rushed out as if you are number and not a customer.

Customer Service

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Repair Quality

I’m Satisfied

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Great job matching paint color. Car looks like new.

Customer Service

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Repair Quality

The passenger door doesn’t consistently close all the way. It partially closes unless you close it harder than normal and the dome lights stay on so it has to be opened and closed again.

Customer Service

The guys at the counter and the guy who inspected the car with me were great. Give them raises! They were extremely fast, polite, helpful, informative, funny, nice, knowledgeable, etc. the two guys at the front desk and the guy who inspected the car would be the only reason I’d consider going back there for repairs because hopefully I’d get a different technician that cared about the quality of their work next time.

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So far as I can tell everything is fine

Customer Service

It was a new experience and your shop was very good

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Repair Quality

Took way too long to complete

Customer Service

Did not treat case with necessary speed and care