Gillette Auto Body Co. Inc.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Clear communication from first appointment through updates, pickup, and follow up afterwards. I would return if needed. From my point of view, they are a fine partner of Liberty Mutual.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Thank you for your great help!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They are great people and they did great job with my car.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Everything good satificed.

Likely to Recommend - 0.5/5.0 -

Just not really happy all around.

Repair Quality - 4.0/5.0 -

Not the neatest job. Very minor imperfections that weren’t there before have appeared.

Customer Service - 2.5/5.0 -

There was some mixed communication causing me to come in early and the car wasnt done. They ordered the wrong part and didn’t inform me it would be extra days to wait.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

They did a wonderful job on my bumper and cleaned up on my headlights. They get straight to work.

My Experience - 5.0/5.0 -

Great service, Great Communication, and most importantly great work!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Very satisfied

My Experience - 5.0/5.0 -

Excellent Professional Service.

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0 -

They have good customer service but it took 3 weeks to complete job.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very professional and finished the car on time.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Car was like new very satisfied

Customer Service - 5.0/5.0 -

Courteous attentive prompt attention on calls and car returned as new. Really great friendly people.

My Experience - 5.0/5.0 -

Everyone was very professional and you did a wonderful job on repairing my car. On top of that, your kindness was appreciated.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

They did an awesome job and had it done in a timely manner. They were professional and also very kind.

My Experience - 5.0/5.0 -

I was concerned that my car would be a total loss. However they made the numbers work. Excellent work on the repairs. High attention to detail. Gillette kept me updated every step of the way. 5/5 stars.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Excellent work, covered more than I expected. Excellent communication, they kept me updated every step of the way. Highly recomended.

My Experience - 5.0/5.0 -

I like the way they kept me informed on what was going on and made arrangements with my rental very nice to deal with but most of all my car looks amazing just like new great work great job !!!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

Just wondering who was driving my car those 2 weeks and use almost all gas. I feel the gas tank on October 5, it was enough gas for 200 ml. When I got car back it was only gas for 42 ml to empty tank , car seat was in wrong position and milage used was erased , shoved only 0.1 ml.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

9 For repaired it take 2 weeks insted of original 4 days, 10 for castomer services .

Customer Service - 4.5/5.0 -

9 For repaired it take 2 weeks insted of original 4 days, 10 for castomer services .