Hamden Auto Body

4.9 (1,036reviews)
98%
2111 Dixwell Ave,  Hamden,  CT  06514
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Shop AssistantSparkles

In operation 5 years.

Services
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
GM
GM Electric Vehicles
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Subaru
Tesla

Reviews (1,036)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with many highlighting the professional and friendly staff who go above and beyond expectations. The shop receives outstanding feedback for excellent communication through texts, emails, and phone calls, keeping customers well-informed throughout the repair process. Timeliness is frequently commended, with many vehicles ready earlier than promised. Customers are particularly impressed with the meticulous attention to detail, superior workmanship, and the fact that cars are returned cleaner than when dropped off. The seamless coordination with insurance companies and rental car arrangements adds significant value. Many customers express complete satisfaction and strong loyalty, with numerous repeat customers and enthusiastic recommendations to family and friends.
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"... kept me informed throughout the entire process. The quality of the repair exceeded my expectations. My car looks showroom-ready! Their attention to ..." Read more
"... had any problems or needed to follow up on anything—everything has always been handled reliably and with excellent quality. Their customer service ..." Read more
"Repair quality was a 1010. If you can't tell that body work has been done on ..." Read more
"The service was outstanding. My Tesla Model 3 sustained quite a bit of damage ..." Read more
"Great service. Excellent workmanship. Wonderful communication. They literally took care ..." Read more
"Ready when promised even cleaned my car up 1010"
"It was ready when it said it was going to be"
"Early!!!! Whoooo!"
"My car was ready to pickup the day before the initial completion date. Very happy with the ..." Read more
"Best thing was getting it back earlier than anticipated"
"Very good at keeping me informed by text, email and phone call"
"The team was so communicative and helpful"
"I got constant updates. Texts, emails and phone calls"
"Excellent communication!"
"... Body kept me informed during the entire process. They communicated clearly and provided updates along the way, which made everything easy and stress-free. ..." Read more

Likely to Recommend

My experience with Hamden Auto Body was one of the most professional experiences I have ever had! I would highly recommend them to any one in need of their service. Everyone from the start(check in) to the end (management) and the insurance adjuster were great.

Repair Quality

Excellent service was provided from start to finish.

Customer Service

Again, excellent

Returned Clean

My Experience

My car looks great! Thank you Oren and staff for an outstanding experience.

Likely to Recommend

Repair Quality

Customer Service

Girl at front desk not very friendly

Returned Clean

My Experience

My Experience

Great job

My Experience

The Hamden Auto Body Team are professional & friendly! Such a pleasure to work with while doing phenomenal work. Thank you everyone.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Hamden Auto Body did a wonderful job repairing my car. It had alot of damage to front bumper, tire, side door, suspension etc. Car was returned to me like new. I would definitely recommend them. They are also very nice!

Likely to Recommend

Repair Quality

Hamden Autobody did a fantastic job! I can't say enough. Car had extensive damage and was returned to me like new.

Customer Service

Returned Clean

Likely to Recommend

Great customer service and excellent work performed on the repair of my vehicle.

Repair Quality

Great customer service.

Customer Service

Kept me informed of my vehicle status during the repair process.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Will spread the word about how easy it is to work with them and what a fine job they did!

Repair Quality

The entire process was very professional, courteous, most understanding, empathetic and our car looks fabulous!

Customer Service

Fabulous...So patient about all my calls as I was most upset about the accident.

Returned Clean

My Experience

Excellent experience thanks

Likely to Recommend

All teslas

Repair Quality

Awesome

Customer Service

Returned Clean

Likely to Recommend

see prior answer

Repair Quality

Hamden Autobody is absolutely outstanding. The staff not only took excellent care of my car they provided excellent customer service to me. They went above and beyond to make sure I knew exactly what the repair involved and were clear about the cost of the work. Throughout the process I was treated with kindness and respect.These are people that clearly take pride in their work and it shows!

Customer Service

Returned Clean

My Experience

Thank you all for your professionalism and great customer service. You are the best!

Likely to Recommend

Repair Quality

Your service and customer service is absolutely outstanding

Customer Service

Excellent as expected

Returned Clean

Likely to Recommend

Yes, I have already recommended a family member for service on their Tesla

Repair Quality

Excellent service understands your needs

Customer Service

Very satisfied with the service

Returned Clean

Likely to Recommend

Already did

Repair Quality

Customer Service

Very good to date. Haven't checked out entire car yet.

Returned Clean

My Experience

I was very impressed with every staff person I dealt with. They were all very helpful answering my questions, they kept me informed, and they did what they said they would do. I could not be more impressed with the detailed workmanship they demonstrated in restoring my car to its original condition. Hamden Auto Body is a very professionally run organization from the helpful people at the front desk to the talented people in the shop. I highly recommend them.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would recommend this body shop

Repair Quality

They did excellent work and my truck came out looking great.

Customer Service

Their customer service was great, once the work started, they sent constent updates.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience