North Haven Autobody

4.8 (6,212reviews)

97%

(203) 239-5651

281 Washington Ave, North Haven, CT 06473

97%

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281 Washington Ave
North Haven, CT 06473

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About North Haven Autobody

See Photos

281 Washington Ave
North Haven, CT 06473

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Apply for Financing

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

North Haven Auto Body has delivered full service collision repair since 1938.Celebrating 88 years and going strong. Locally owned and operated . We live in our communities, we are not a corporate owned store. We are factory certified by Acura, Audi "Ultra", Cadillac Aluminum Network, Chrysler, Dodge, Ford Aluminum Network, General Motors, Honda, Hyundai, Infiniti, Jaguar, Jeep, Land Rover , Lucid, Nissan, Polestar, Porsche, Rivian, Subaru, Tesla, Volkswagen and Volvo. None of this matters without our staff being committed to continuing advanced training We are a tested EV repair of vehicles, we've been at it since 2015. We firmly believe in keeping you updated while we are repairing your car. Your time is valuable, and we do our best to deliver excellent service and top quality repairs. We work hard to deliver on what we say- "Your Best Decision After A Collision".

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Paintless Dent Repair
On-Site Car Rental

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:00 pm
Tue	7:30 am - 5:00 pm
Wed	7:30 am - 5:00 pm
Thu	7:30 am - 5:00 pm
Fri	7:30 am - 3:00 pm
Sat	Closed

* Holiday hours may differ.

Acura

Audi

Cadillac CT6

Chrysler

Corvette C8

Dodge

Fiat

Ford

Genesis

GM Basic

GM Electric Vehicles

Honda

Hyundai

I-Car

Jaguar

Jeep

Kia

Land Rover

Lexus Authorized

Lucid

Polestar

Ram

Rivian Passenger – R1T/R1S

Subaru

Volkswagen

Volvo

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Website

Reviews (6,212)

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Rating

5,063 Customers Rated

5 Stars

69.1% Complete

(4292)
4 Stars

7.8% Complete

(484)
3 Stars

2% Complete

(127)
2 Stars

1.2% Complete

(75)
1 Star

0.4% Complete

(25)
< 1 Star

1% Complete

(60)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and attentiveness throughout the repair process. A standout highlight across reviews is the proactive communication, particularly the text and email update system that kept customers informed at every stage. The shop's ability to coordinate seamlessly with insurance companies was frequently appreciated, reducing stress during difficult situations. Vehicles were often returned cleaner than when dropped off, adding a delightful surprise for many customers. A few customers noted delays longer than initially estimated and occasional inconsistencies in communication timelines as areas they felt could be improved, based directly on their experiences shared in feedback.

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Service Quality
Communication

"... looks amazing—like the damage never happened. The quality of the work and attention to detail exceeded my expectations. I highly recommend this shop to anyone looking for ..." Read more

"... up, it honestly looked like a brand-new car. The quality of the repair and attention to detail exceeded my expectations. The entire team was professional, friendly, and ..." Read more

"North Haven Auto Body provided professional technicians, who didnt rush but looked at every part of my outlander. Made sure all sensors worked properly ..." Read more

"My car looks and runs great! Im impressed with the workmanship done to repair the damage to my front bumper and grill. In addition I was so ..." Read more

"... job repairing the body damage on my Model 3. The car looks better now then it looked when new. They were very efficient and super easy to work ..." Read more

"Everything went excellent, a double plus on how they totally keep you updated with text messages during the entire process."

"... toward customer satisfaction. Great communications. Received text on car status daily. Car looked like it was just out of showroom when done. Office area and waiting room ..." Read more

"... were AMAZING! Helped explain the process and the texting helped me to know what was going on with the car." Read more

"Customer service went above and beyond in helping me and keeping me updated throughout the entire process"

"... managecoordinate the process are very caring and professional, excellent communication and high quality work. Unfortunately, I am a repeat customer yet Ive never ..." Read more

Service Quality
Communication

Service Quality
Communication