North Haven Autobody

4.8 (6,132reviews)
97%
281 Washington Ave,  North Haven,  CT  06473
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Shop AssistantSparkles

North Haven Auto Body has delivered full service collision repair since 1938.Celebrating 88 years and going strong. Locally owned and operated . We live in our communities, we are not a corporate owned store. We are factory certified by Acura, Audi "Ultra", Cadillac Aluminum Network, Chrysler, Dodge, Ford Aluminum Network, General Motors, Honda, Hyundai, Infiniti, Jaguar, Jeep, Land Rover , Lucid, Nissan, Polestar, Porsche, Rivian, Subaru, Tesla, Volkswagen and Volvo. None of this matters without our staff being committed to continuing advanced training We are a tested EV repair of vehicles, we've been at it since 2015. We firmly believe in keeping you updated while we are repairing your car. Your time is valuable, and we do our best to deliver excellent service and top quality repairs. We work hard to deliver on what we say- "Your Best Decision After A Collision".

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 3:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Audi
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
Genesis
GM
GM Electric Vehicles
Honda
Hyundai
I-Car
Jaguar
Jeep
Kia
Land Rover
Lexus Authorized
Lucid
Polestar
Ram
Rivian Passenger – R1T/R1S
Subaru
Tesla
Volkswagen
Volvo

Reviews (6,132)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for proactive communication, including regular text and email updates throughout the repair process. Staff professionalism and friendliness are frequently highlighted as standout qualities. Customers also appreciate the added touch of vehicles being returned thoroughly cleaned inside and out. A few customers noted delays beyond initial estimates and inconsistent communication as areas they felt could be improved, based directly on their comments.
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"My car looks and runs great! Im impressed with the workmanship done to repair the damage to my front bumper and grill. In addition I was so ..." Read more
"... looks amazing—like the damage never happened. The quality of the work and attention to detail exceeded my expectations. I highly recommend this shop to anyone looking for ..." Read more
"First, excellent repairs- perfect, imperceptible that any damage ever occurred. Second, great communication and keeping me informed ..." Read more
"Repairs were done quickly and vehicle was returned extremely clean and almost as good as brand new. Staff gave timely ..." Read more
"Everything went excellent, a double plus on how they totally keep you updated with text messages during the entire process."
"Exceptional customer service and communication. They made me feel at ease and cared for - theyre the best!"
"... with the job they did and in a timely fashion. They kept me in the loop and let me know what was going on every step of the way! Thank you North Haven Autobody!" Read more
"Customer service went above and beyond in helping me and keeping me updated throughout the entire process"
"Your text updates are a waste of time. 6 messages that we are on schedule then the day before learning we are not is not helpful."

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My Experience

Very friendly and professional staff. Excellent workmanship.

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Fantastic repair facility. Very professional, helpful & friendly staff.

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Returned Clean

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My Experience

Very happy with the repairs and the office staff is delightful to work with. I particularly like the text communications I received daily. Thank you for your great work and service!

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Returned Clean

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My Experience

I had an excellent experience with North Haven Autobody. My Tesla was repaired after an accident, and when I picked it up, it honestly looked like a brand-new car. The quality of the repair and attention to detail exceeded my expectations. The entire team was professional, friendly, and kept me informed throughout the process. They worked closely with the insurance company, handled everything efficiently, and made a stressful situation much easier. I truly appreciate the craftsmanship and customer service. I would highly recommend North Haven Autobody to anyone looking for honest, high-quality collision repairs. Thank you for bringing my car back to perfect condition!

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Returned Clean

My Experience

Great experience getting my car repaired here!

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Excellent service

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excellent communications

Returned Clean

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My Experience

Thank you for being so kind and efficient !

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Returned Clean

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My Experience

Diana was great! She kept me informed and was super patient when I had questions. The car looks great and it was finished earlier than the estimated date. Thanks to the whole team for a painless experience.

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My Experience

Very professional and helpful with the whole process

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Very professional

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Very good

Returned Clean

My Experience

My car looks like new!