Gillette Auto Body Co. Inc.

647reviews
4 Middletown Ave,  New Haven,  CT  06513

In operation 69 years.

10,000 square feet - 4 Frame Machines - 2 Paint Spray Booth - 1 Down Draft Heated - 1 Side Draft Heated. Estimating Programs CCC - Pro Spot Welder - Chief Velocity Measuring System - 2- Mig Welders - Painting System - PPG Waterborn.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 4:30 pm
Tue 7:30 am - 4:30 pm
Wed 7:30 am - 4:30 pm
Thu 7:30 am - 4:30 pm
Fri 7:30 am - 4:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (647)

Likely to Recommend

Repair Quality

Customer Service

All. Repairs were great and my car looks better than new. Everyone was very kind and patient. I’m very glad they did the work and I would definitely use them again and recommend them to my friends

Likely to Recommend

I’ve used Gillette years ago for another vehicle and wouldn’t choose to use any other body shop!

Repair Quality

Customer Service

Gillette Auto Body is professional and exacting! They were thorough and kept me apprised every step of the way. I would recommend them to anyone in need of their services.

My Experience

Thank you for the quick turnaround & the amazing results!!

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Customer Service

My Experience

I appreciate the fact I received my car back and it looks as good as new. I would like to Thank Barbara for keeping me informed about my car. I would also like to Thank Jerry and Stuart who were very instrumental in making sure my car was running perfectly before putting me back behind the wheel. Thanks Team.

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Likely to Recommend

Repair Quality

Never again.

Customer Service

This company is a ripoff and never again will I use them. Over price didn’t paint everything. On me bumper was a mark from previous and they would paint it. So they did they paint a half of bumper. They miss spots on the hood and roof and side of the car. I brought back over there the man said it was from the tape they used. My son had to get out the car to speak to the man and then the man agreed. He told me to give him two hundred extra and he will finish the other side of the bumper. Taking car back now to get the work finished.

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Likely to Recommend

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My Experience

Great place I recommend him highly they keep in touch with you with updates everything they do a great job they’re quick workers and they’re just very nice people we had no money we had nothing and they were very nice and kind enough to bring the car to our house five stars

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My Experience

Likely to Recommend

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Customer Service

Took to long and they didn’t test drive my car to hear trunk noise

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Customer Service

That glass is not worth it the money that my insurance paid! The broken glass were better than the one that Gillette replaced!

My Experience

Very understanding and concerned individuals Proud of the work they do Barb was always personable and great to work eith

Likely to Recommend

Repair Quality

Customer Service

Very pleasant experience with Gillette, especially Barb

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In the past my insurance company has always sent me to North Haven Auto body. They have Always had better communication, the work is done so much faster and has always done on time…

Repair Quality

Outstanding

Customer Service

Poor communication

My Experience

Likely to Recommend

Repair Quality

Customer Service

I am very pleased with their quality of work performance. They take their time and make sure the job is done in a neat orderly fashion

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Very knowledgable & professional and kind.

My Experience

Barbara and the team are amazing and I highly recommend their services.

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Repair Quality

It seems to be good

Customer Service

Wonderful service

My Experience

Looks great Fsst return

Likely to Recommend

Repair Quality

looks brand new

Customer Service

great job; fast; I'm impressed

Likely to Recommend

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Customer Service