Gillman Body Shop

4.4 (825reviews)
86%
10425 Forum Place Drive,  Houston,  TX  77036
Bot
Shop AssistantSparkles

In operation 88 years.

For over 80 years, Gillman Body Shop has proudly served the Greater Houston area with expert collision repair and vehicle reconditioning services. From chips, dents, and paint repair to full vehicle restorations, our certified technicians provide quality repairs for all makes and models, including cars, trucks, vans, and SUVs. As an I-CAR Gold Class Certified facility staffed with I-CAR-trained professionals, we are committed to delivering safe, reliable repairs you can trust. We work with all insurance companies and help simplify the claims process from start to finish. Every repair is backed by a limited lifetime warranty for added peace of mind. Whether you need minor dent repair or major collision restoration, Gillman Body Shop is your trusted collision repair center. Accidents happen — quality repairs matter. We meet our best customers by accident. Contact us today to get back on the road safely. Our team is dedicated to exceptional service, craftsmanship, and customer care.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
I-Car
Infiniti
Jeep
Nissan
Ram
Subaru

Reviews (825)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I realized after the fact that one of the safety sensors for the car at the bottom of the grille did not have a cover to protect it (as it did have one before damage to the car happened) which was frustrating.

Customer Service

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Repair Quality

Customer Service

My Experience

Justen was very professional and did his job well. Thanks for your services

My Experience

I really appreciated the service I received from Mr. Justin; he was always very kind, and whenever I had a question, he always had an answer. He never failed to reply to my messages, and—something I especially liked—he would send me a text message every morning to keep me updated on how things were progressing.

Likely to Recommend

Customer Service

Everyone was polite, but whoever put the car back together has no idea what they’re doing.

My Experience

Ibani and Taylor are awesome

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They called to let me know that my car was ready to pick up, I came after work around 5;20 pm. I saw my car in the parking lot, so I got off and went to go and look at it. That's when I noticed that my car still had starches and bubby car pain in the area they fixed. Then I walked into the office to talk to the repressive. I introduced myself and let him know that was here for my car and explained to him that my car was not ready i saw some starches and bubby paint. Then the repressive went with me to see the car and I showed him what I was talking about. The repressive told me I had to sign for the paperwork that my car was ready because he reported the car was ready. So, had to leave the rental car and take my car that was not ready. The repressive said I have to bring my car back during the week to fix the other issues I reported to him. But due to that now have to take my car another day and miss hours of work. I don't think that is fair for me. Yall should have inspected the car carefully or call me to make sure it was good.

Likely to Recommend

Repair Quality

They called to let me know that my car was ready to pick up, I came after work around 5;20 pm. I saw my car in the parking lot, so | got off and went to go and look at it. That's when I noticed that my car still had starches and bubby car pain in the area they fixed. Then I walked into the office to talk to the repressive. I introduced myself and let him know that I was here for my car and explained to him that my car was not ready i saw some starches and bubby paint. Then the repressive went with me to see the car and I showed him what I was talking about. The repressive told me I had to sign for the paperwork that my car was ready because he reported the car was ready. So, had to leave the rental car and take my car that was not ready. The repressive said I have to bring my car back during the week to fix the other issues I reported to him. But due to that now I have to take my car another day and miss hours of work. I don't think that is fair for me. Yall should have inspected the car carefully or call me to make sure it was good.

Customer Service

They called to let me know that my car was ready to pick up, I came after work around 5;20 pm. I saw my car in the parking lot, so | got off and went to go and look at it. That's when I noticed that my car still had starches and bubby car pain in the area they fixed. Then I walked into the office to talk to the repressive. I introduced myself and let him know that I was here for my car and explained to him that my car was not ready i saw some starches and bubby paint. Then the repressive went with me to see the car and I showed him what I was talking about. The repressive told me I had to sign for the paperwork that my car was ready because he reported the car was ready. So, had to leave the rental car and take my car that was not ready. The repressive said I have to bring my car back during the week to fix the other issues I reported to him. But due to that now I have to take my car another day and miss hours of work. I don't think that is fair for me. Yall should have inspected the car carefully or call me to make sure it was good.

Returned Clean

My Experience

Great service. Done quickly.

Likely to Recommend

I had work done here before but I think the serviceman was the problem and he didn’t want to take the blame. The manager had to get involved. I requested the man the first I had to bring the car back. Chris claimed this other guy was the manager and he was just as rude and a liar like Chris. Come to find out after my insurance company came back out this guy wasn’t the manager. But I did get to speak to the real manager.

Repair Quality

My car was supposedly repaired. When I got my car back pieces were broken and fallen off my automobile.

Customer Service

My first issue was with the receptionist Savannah. I called in to speak with Chris and was told he was in. I need to reach someone due to my rental car was suppose to be returned that day. She said he wouldn’t be back until tomorrow and no one else could tell me if my automobile would be ready. I requested the manager and she hung up the phone. I called back the phone just rung and rung. I called back and a guy picked up and said I had to wait on Chris. Next I returned to Gillman due to pieces falling off my car. Chris lied and said to my insurance company that I had another auto accident and hit someone or someone hit my car. I had no damages to my automobile. My hood also was damaged and had a large gap where it couldn’t close properly. Chris said to me the reason the hood wouldn’t close properly was due to two different headlights on my car. He only replaced one and if I wanted my car repaired correctly I need to pay $300.00 to replace my light. Everything was you need money for this money for that. I refused to pay another dime. I took my car to another body shop and the guy said, reason why your parts were falling off your car he didn’t put the bolts back in place to hold the parts down. I called my insurance company and I was told that the body shop said he saw damages that showed I was in another accident. I called and got another person with my insurance company. We setup an appointment to have my car inspected again and it was stated it was poor quality of work. The hood brackets was put on crooked, bolts was put back on properly. Other pieces that fallen off. I was told by Chris I should’ve picked them up and returned them. I didn’t know where the parts fell off were.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great service

Customer Service

10 out of 10

My Experience

It was a good smooth experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Taylor and Justen did a great job with my car looks like new and they was very fast and helpful. Thank you guys for your help i will continue to bring my car for all body work in the future to them.

Likely to Recommend

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Customer Service