G.O. Crivelli Collision Center

4.7 (313reviews)
90%
3223 Wilmington Road,  New Castle,  PA  16105
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Shop AssistantSparkles

G.O. Crivelli Collision Center is part of a family owned dealership, which in addition to offering all of your collision repair needs, we offer genuine Rhino Linings spray in bed liners, a full service mechanical shop, detail shop, and automobile sales. We also offer towing and have loaner cars for our customers. Our goal is to provide high quality repairs in a timely and affordable manner.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (313)

My Experience

G.O. did an excellent job repairing my 2016 civic. Mark Allen was very knowledgeable and professional in conducting this business. I highly recommend G.O Crivelli

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YOU guys are the best ,the only thing I do not like is I keep wrecking my car to see you.

Customer Service

I am all done u guys do a great job

My Experience

Always does phenomenal work. Highly recommend! They care about the customer which makes you return.

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They always give the best service!!

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My Experience

Thank you to both Mark and Kelly Allen for all their hard work on my vehicle. The whole process was smooth. They are efficient and easy to work with.

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Great job. Both Mark and Kelly were excellent to work with and kept me appraised of everything happening with my car.

Customer Service

Great. Very helpful staff.

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Good service & reasonable time frames for repairs

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The G.O. Crivelli Team earned my trust.

Repair Quality

Overall, as a new customer, I'm truly & completely happy & blessed by the attention to detail, quality of replacement parts, & open communications with your Auto Repair & Service Department shops provided throughout this process.

Customer Service

Happy to report the receipt of G.O. Crivelli's customer service support was truly stellar.

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I did not know it would take so long for thr repair they missed the grill itctook a couple extra days but so far the car seems to be running fine. We haven't driven it very much since completed. The air ba service came on a few times but not lately. We will run it up to the shop if it comes on again

Customer Service

Mark always answered the phone right away or returned a call if necessary. He always kept me updated on the process of the repair

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The service department was very easy to work with and did a great job

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Was very pleased

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Super friendly

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This rating only suffers due to the misinformation I received at the estimate meeting.

Repair Quality

I am satisfied with the PDR that was done on my Silverado for hail damage. I however am not satisfied with information told to me pertaining to tonneau cover replacement. I am now apparently the middle man that must pay for the new cover out of pocket and hopefully then be reimbursed. That likely is more on Allstate, but as a preferred representative of Allstate, I would have assumed that should have been known at the estimate origination appointment.

Customer Service

This pertains only to the PDR performed and the quick return time on my vehicle.

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My Experience

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Everything about my experience with the repair’s of my vehicle has been very good thank you!

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Hope no one else’s needs repair after an accident. But I made sure I took cards and gave them out to those I knew. I could easily ignore this survey… I M not getting anything in return or just say they sucked. but this really surprised me and feel that everyone should know how happy this made me

Repair Quality

Crivelli is incredible. I have no interest nor do they sponsor me in anyway. They just fixed my car after a reck and it’s f***ing great. I am really happy that I feel the car running better than before. This is coming from a person surrounded by mechanics in my family. Thank you.

Customer Service

You guys are freaking incredible. Fast, easy going, and experienced with your craft. If I have an accident in china.. you guys would be who I bring my car to. I’m not saying this to kiss ass!! I just had an accident and they fixed it. now it’s better than how it was before the accident. Thank you Crivelli.

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