Golden Touch Auto Center
In operation 44 years, 42 years at this location.
Since 1980, Golden Touch has been a family owned and operated business; our goal is to provide our customers with a warm, at home feeling, so they can walk away with the peace of mind knowing that their vehicle is in safe, trustworthy hands. With a 100,000 square foot facility, and state of the art auto repair equipment, Golden Touch can take on all types of repairs, including aluminum and box truck repairs. Golden Touch also offers a 24 hour tow service with many different types of trucks including flat beds, wheel lifts, and big rigs. Here at Golden Touch we are so confident you will be satisfied with our performance, we offer a lifetime warranty on our work and guarantee your satisfaction! We are a Authorized Direct Repair Facility for: - Farmers - Hartford - Wawanesa - Alliance United - Kemper Preferred - C.E.I. - Fleet Response - Sentry - Innovation Auto - Enterprise.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Never. I would actively dissuade anyone who asked and I plan to write my insurance company about my experience, as well, in hopes of sparing anyone else the calamity that is this company.
Repair Quality - 1.0/5.0 -
Sloppy in both repair and customer relation. Returned once again after getting a replacement part in and also pointed out bad paint job on hood which was buffed and had a new clear coat applied - told by Adrian that since they didn't paint, any flaws that "caused" the new clear coat to not go on smoothly was not their fault. Now I'm stuck with a blemished, pock-marked paint job that looks WORSE than it did before. On top of all the other BS in this experience (delayed 3x in pickup, indefinite times provided, nearly two weeks to get my car back when quoted 3-4 days for repair, had to return for a replacement part that was damaged but not replaced...) this was just icing on the cake. Terrible experience and I plan to appeal to my insurance company to find another local company to do business with.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
You have my undying loyalty. Best experience ever.
Repair Quality - 5.0/5.0 -
Have previous experience of high quality work.
Customer Service - 5.0/5.0 -
Keith was excellent and the staff most pleasant to deal with.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Roger would have made a final inspection before returning the vehicle. My door lock was loose and in it was in the position that almost fell out. The strip protector for the door was not installed when I picked up the vehicle. I had to call Roger and let him know. The following Monday, no calls from the installer till I notified Roger by email.