Golden West Coach Inc.

4.9 (2,783reviews)
99%
12456 Lambert Rd,  Whittier,  CA  90606

Golden West Coach has been in business since 1984, and is the largest body shop in the area. Newly remodeled and spacious. Our well trained office staff will assist clients with any questions regarding the repairs made to their vehicle. Golden West Coach is a high-tech "Body Shop" with state of the art equipment. Our down draft paint booth provides high quality paint finishes, and an expert computer color matching system insures spot on accuracy. Our Frame Department is equipped with very modern equipment, including the SHARK electronic measuring system for frame straightening. This machine and our trained technicians will restore your vehicle to factory specifications. Golden West Coach repairs carry a lifetime workmanship warranty to you as a reflection of our commitment to quality vehicle care for as long as you own your vehicle.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 4:00 pm
Tue 7:30 am - 4:00 pm
Wed 7:30 am - 4:00 pm
Thu 7:30 am - 4:00 pm
Fri 7:30 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
Hyundai
I-Car
Kia

Reviews (2,783)

Likely to Recommend

I will recommend to all friends and family.

Repair Quality

Great service from beginning to end and my car looks like new.

Customer Service

Excellent customer service.

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Very clean

Repair Quality

From start to beginning I was treated with importance. And my vehicle was returned quickly

Customer Service

Customer Service excellent

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Likely to Recommend

Repair Quality

The whole process was great. My one issue is when I got home from picking up my car I noticed that the breather hose from rear axle was left dangling.

Customer Service

The breather hose was not reattached after the repairs.

Likely to Recommend

Repair Quality

Everyone I spoke with was very professional and kind.

Customer Service

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Friendly and nice

Repair Quality

Highly recommend

Customer Service

Great service

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Customer Service

Leo Blanco was great

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Amazing job thank you can’t wait to do it again. 10 out 10

Repair Quality

Amazing job thank you

Customer Service

Amazing job thank you can’t wait to do it again. 10 out 10

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Likely to Recommend

very professional and great quality repairs

Repair Quality

Customer Service

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Repair Quality

Excellent service

Customer Service

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Repair Quality

I was absolutely amazed at how quickly the body work was completed! My car looks great. I especially appreciate that my car was cleaned inside and out. I will ask my insurance carrier to add Golden West Coach to the approved body shop list.

Customer Service

Likely to Recommend

Repair Quality

I was asked to take my car on Monday which I did and I was told that the car would be ready in 3 days. Well the car was ready in 2 days because they weren't very busy. The reason they needed the car for 3 days was to match the color and I agreed but one problem, the paint doesn't match.

Customer Service

See comments

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Likely to Recommend

Repair Quality

I would recommend golden coach to my friends that need car repair. Not only did they fix my repair that insurance paid for. They went over and beyond . My trunk would not close for a couple years and the man said they happened to have a trunk from a Honda Civic. So they took the lock off and it fit and it didn't even charge me I was so happy... So yes I would recommend this place to everyone

Customer Service

Customer service is very professional, everything went smooth they called Enterprise to pick me up and pick up my car after I was done, everything was great

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Likely to Recommend

Golden west is the only collision center I’ve ever recommend

Repair Quality

As expected Robert is truly a professional at what he does. Always a satisfied customer

Customer Service

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Likely to Recommend

Repair Quality

Car looked beautiful upon pick up.

Customer Service

Rated low for the following reasons: Upon entering offices, staff was not warm or welcoming. Barely received a hello. When I picked up my vehicle, the two gals at front desks weren't quick to assist. I had to ask "which person can help". One was busy reading a book and honestly appeared disinterested while assisting me. For me personally, customer service is SO important, especially because patrons have options for auto body shops. When potential clients walk in they should always be greeted warmly, like their business and time is valued. I've consistently returned to Golden West Coach over the years for various repairs because your work is pristine and timely. Simply offering feedback on the importance of ensuring customers, not only sense a great energy when walking into your establishment, but to also feel seen, appreciated and valued.

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