Golling Chrysler- Jeep

3.7 (214reviews)
66%
25490 Gratiot Ave,  Roseville,  MI  48066

In operation 59 years.

Golling of Roseville Collision Center is a full service collision repair facility serving all makes and models

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 9:00 am - 2:00 pm
* Holiday hours may differ.

Reviews (214)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Paul is the best! He is extremely friendly and professional. We are returning customers. Paul always goes over and beyond to help us out!

Customer Service

My Experience

Did a great job. Also my car was very clean when I picked it up.

Likely to Recommend

Repair Quality

My wife was real happy. She is the one that drives it.

Customer Service

Likely to Recommend

Repair Quality

car runs wonderful ..it was the length of time to get the parts which Golling could not control. wish there was more communication about that.

Customer Service

My Experience

I love how pretty my truck looks again, so THANK YOU for that! However, I was told in September to bring my truck in on October 21st because you all needed to get the part. After you all had my truck for approximately 3 weeks, I got a message that said you all were unable to repair it so you had to order a part. It was another 2 weeks before my truck was done. I had to pay for my rental because my truck was gone longer than the 30 days my insurance allotted for them paying for my rental. I just wish I was not mislead in September that when I brought it in in October, it would be done because the part would be there.

Likely to Recommend

The miscommunication was the only reason I didn't rate this shop a 10. I really di NOT have the money to pay for a rental and it was a huge inconvenience to- ONLY have one vehicle for several days.

Repair Quality

The quality of the repair is really nice! However, I was told back in September to bring my truck in on October 21st, when the part should be there. I did. After about 2 weeks, I got a call that said they thought it could be repaired but they couldn't so they had to order the part. I had my rental 3 days longer than 30 days, so I had to pay! I just REALLY wish I was told to bring in my truck AFTER the part(s) had been ordered.

Customer Service

Referring to my previous comments, I wish I was originally told to bring in my truck AFTER the part(s) were ordered. I could have saved my $90 for my rental.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

This is the second time ive had insurance work done here. My car looks like a new car. Spotless cleaning too. These guys are so awesome. The lady who answers the phone is always patient w me and the guys are right to the point and always know whats going on or can find out quickly. Im super impressed w this place. Everyone is down to earth and professional. Thank you very much and happy thanksgiving.

My Experience

I was very pleased

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Job well done!

Customer Service

Job well done! My truck was so clean too. Thank you.

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Customer Service

My Experience

wantedthe 2 new tires on the front than the front end aline and they did not do it after i told them at least 3 times

My Experience

Likely to Recommend

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Customer Service

Returned Clean

Likely to Recommend

Not even to an enemy

Repair Quality

It turned the light off

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I was told the repair would take two weeks. It took four. Then, when they gave the vehicle back to me, they didn't fix everything in the estimate and I had to leave it an additional three days. When I got the vehicle back, the air conditioning no longer worked, and it worked before I brought it in. I'm not bringing my car back until golling makes it right.

Customer Service

The body shop never contacted me to update me on my repairs. I had to call every day, and a lot of the time I got the run around. I felt like they weren't being transparent about the work being done.

Returned Clean

Likely to Recommend

Took a long time to get in for repair.

Repair Quality

Customer Service

Likely to Recommend

A zero 0.

Repair Quality

The back of my truck was not fixed, which was the main reason of me putting it into the collision shop and had to wait almost 2 months for them to only fix the front, my truck is a lease that goes back today!

Customer Service

The personal was nice but vehicle is still not fixed after waiting almost 2 months!

Likely to Recommend

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Customer Service