Gorman and Sons Collision Center

4.9 (462reviews)
100%
404 W Williamsburg Rd,  Sandston,  VA  23150

In operation 20 years.

Family owned and operated Auto body shop since 2006, that gives that at home feeling to their customers. Our goal is to provide a quality respectable service for customer vehicles in a timely fashion so that we create a lifetime customer bond. We find that communication is key being in possession of a high valued asset so we make sure that our customers are aware of the process that their vehicle is in. We always tell customers to ask question because we are not hesitant to explain the process.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Call
Email

Reviews (462)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting flawless paint jobs, perfect body work, and vehicles returned in better condition than expected. The level of professionalism and friendliness of the staff is frequently highlighted, with customers describing the team as kind, courteous, and genuinely caring. Timeliness is a standout strength, as numerous customers noted their vehicles were completed ahead of schedule. Proactive communication through regular updates kept customers well-informed throughout the repair process. A few customers noted minor concerns such as paint bubbles, an unresolved rattle, and a scratched speedometer cover, reflecting areas customers feel could be refined. Overall, the vast majority of feedback reflects an outstanding customer experience with very high likelihood of recommendation.
AI-Generated from reviews written in the last 12 months
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"Highly satisfied and very happy, everything perfect with the body repairs done by Gorman and Sons Collision Center!"
"Always good work with the paint job and ensuring everything is back to its original state."
"Work was excellent. Flawless paint job and body work to car. Would recommend them to others."
"My car looks great now. Gorman kept me updated on the progress of the repair - they even finished ..." Read more
"The work performed appears to be flawless and the customer service from beginning to end was great."
"... perfectly and fixed everything. Also very good time, my vehicle was finished 6 days before the expected completion date. Kept me informed during the whole ..." Read more
"Punctual and attentive to detail of timing , finished before time"
"the staff was very friendly. They finished the weeks before estimated time. i love how my car looks"
"It was ready before promised."
"3 days tops its like they started the same day which is amazing"
"I was informed at every stage what was happening with the collision repair of my car. The car looks ..." Read more
"... when the truck was cleaned Im assuming. Again the customer service and communication was absolutely top notch." Read more
"Great service and communication!!! They did an awesome job on my Nissan Kicks and will recommend them in ..." Read more
"... finished 6 days before the expected completion date. Kept me informed during the whole process. Would highly recommend Gorman & Sons!!" Read more
"Excellent service in a very timely manner and communication was top-notch!"

My Experience

Job was done way before expected. Worked well with my insurance company, the prior place i got a quote from did not. I liked the texts that provide status updates, ETA’s and when the car is ready for pick up. The staff I spoke with were all friendly and helpful. Hopefully I never need collision repairs again, but if I do I will be returning.

My Experience

Excellent work. Everything looked great.

Likely to Recommend

Definitely will recommend to everyone I know

Repair Quality

Great job in a timely manner. Will definitely recommend you guys to everyone I know. Great job!!!!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you so much

My Experience

Every thing I needed done was done and done with great care I am very grateful and appreciate how fast you worked to get me back on the road and especially grateful that you made it possible for me to be able to drive my truck on vacation to all of you and your staff thank you so very much for all your hard work signed a happy customer Ricky Quivers

My Experience

I’m very satisfied with the results and service from start to finish.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Great repair shop! They matched the paint perfectly and fixed everything. Also very good time, my vehicle was finished 6 days before the expected completion date. Kept me informed during the whole process. Would highly recommend Gorman & Sons!!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I give this company a 10 all across the board!!! Every one was super nice and I love that I was informed with the progress of the repairs to my car. Thanks so much for the extraordinary service!!!

My Experience

Awesome staff! Great repair service. Highly recommend this business to anyone in need of auto repair needs.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Thanks a lot for the good job

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

My car looks great!

Customer Service

Very satisfied

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Every one that I had contact with at Gorman's was so kind and thoughtful. Very professional and knowledgeable. My car looks as good as new, very pleased!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Damage looks good

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent service from start to finish. The staff went above and beyond and the repairs were perfect. 10 out of 10 overall experience. Thank you Gorman and Sons!

Likely to Recommend

Repair Quality

I love their quick professional service.

Customer Service

Everyone was nice and quick to help when needed

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My rear bumper still looks a mess!

Likely to Recommend

Repair Quality

Great job!

Customer Service

Awesome job!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The office staff was pleasant and courteous. They were accurate and timely in processing the paperwork. The mechanic, Barry I think was also respectful, timely and accurate. My car looks and runs great. Great service and great job!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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