CARSTAR Alan Conner Collision Ctr Mechanicsville

4.9 (827reviews)

98%

(804) 746-2590

8061 MECHANICSVILLE TURNPIKE, Mechanicsville, VA 23111

98%

See Photos

8061 MECHANICSVILLE TURNPIKE
Mechanicsville, VA 23111

Get Directions Website

About CARSTAR Alan Conner Collision Ctr Mechanicsville

See Photos

8061 MECHANICSVILLE TURNPIKE
Mechanicsville, VA 23111

Get Directions Website

In operation 5 years.

Carstar Alan Conner Mechanicsville specializes in high-quality collision repairs, excellent customer service, and satisfaction in Mechanicsville, VA. Our location is locally owned and operated and committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a collision. Relax; we will take it from here.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	9:00 am - 4:00 pm
Tue	9:00 am - 4:00 pm
Wed	9:00 am - 4:00 pm
Thu	9:00 am - 4:00 pm
Fri	9:00 am - 4:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (827)

Sort By:
Newest
Rating

820 Customers Rated

5 Stars

88.1% Complete

(729)
4 Stars

7.1% Complete

(59)
3 Stars

1% Complete

(8)
2 Stars

1.2% Complete

(10)
1 Star

0.4% Complete

(3)
< 1 Star

1.3% Complete

(11)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its exceptional service quality, with many noting that repairs were completed to a high standard, often leaving vehicles looking brand new. The communication process stood out as a highlight, with customers appreciating proactive, regular updates throughout the repair process. Timeliness was also frequently commended, with several customers noting their vehicles were completed on or ahead of schedule. A few customers noted minor improvement areas, including occasional paint streaks, aftermarket parts fitment issues, and interior cleaning consistency, as mentioned directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"Carstar does wonderful work and makes everything smooth and easy for the customer. They definitely make a tough situation so much better. ..." Read more

"... Collision. From the receptionist to the manager, the quality of care and service were exceptional. I highly recommend this team to anyone needing collision repair." Read more

"... and your team spent together repairing my vehicle. Im 100% satisfied with yall and I will highly recommend CARSTAR Auto Body Repair Service to my associates and Family. Thank you for completing ..." Read more

"My 10 year old car looks like it is brand new. VERY happy with the results!!"

"... informed twice a week about the progress of our repair. The estimated amount of time for the repair was exactly what they quoted" Read more

"My vehicle was ready ahead of schedule"

"My vehicle was delivered earlier than I thought it would be."

"The repair took a long time to get started, parts had to be ordered, calibration waited for, and more parts ordered when ..." Read more

"Vehicle was two days later but it was not an inconvenience."

"We were informed twice a week about the progress of our repair. The estimated amount of time for the repair was exactly ..." Read more

"I love how often I was kept informed. It was refreshing knowing yall were taking care of it."

"Called multiple times a week with updates."

"My car was finished on time. I like the updates during the process of the car being fix."

"Excellent communications and consistent"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Carstar does wonderful work and makes everything smooth and easy for the customer. They definitely make a tough situation so much better. ..." Read more

"... Collision. From the receptionist to the manager, the quality of care and service were exceptional. I highly recommend this team to anyone needing collision repair." Read more

"My 10 year old car looks like it is brand new. VERY happy with the results!!"

"... informed twice a week about the progress of our repair. The estimated amount of time for the repair was exactly what they quoted" Read more

"My vehicle was ready ahead of schedule"

"My vehicle was delivered earlier than I thought it would be."

"The repair took a long time to get started, parts had to be ordered, calibration waited for, and more parts ordered when ..." Read more

"Vehicle was two days later but it was not an inconvenience."

"We were informed twice a week about the progress of our repair. The estimated amount of time for the repair was exactly ..." Read more

"I love how often I was kept informed. It was refreshing knowing yall were taking care of it."

"Called multiple times a week with updates."

"My car was finished on time. I like the updates during the process of the car being fix."

"Excellent communications and consistent"

Sylvia (Toyota owner) reviewed 8/24/26

My car looked amazing! The quality of work was professional and I was completely satisfied

Customer service was excellent at the shop itself, with the receptionist being very informative

Earl (Chevrolet owner) reviewed 8/24/26

Sheema (Dodge owner) reviewed 8/16/26

Deborah (Mazda owner) reviewed 8/7/26

You did a great job. My mazda doesn't look like it was in an accident. I would recommend Carstar to anyone who needs body work done to their vehicle.

Donetta (Toyota owner) reviewed 8/6/26

I had a great experience with CARSTAR. The staff was professional, courteous, and kept me informed throughout the repair process. My vehicle was repaired beautifully, and I am very satisfied with the service I received. I would definitely recommend CARSTAR to others.

Paula (Toyota owner) reviewed 8/5/26

Great customer service

Great customer service. Angie and Noah were pleasant to work with

Diana (Toyota owner) reviewed 8/3/26

excellent work

Antonio (Toyota owner) reviewed 7/30/26

After market bumper is not an exact fit. There's a noticeable gap between the panel and the bumper.

Angie is very pleasant and she kept me informed in a timely basis throughout the entire duration

Brenda (Ford owner) reviewed 7/30/26

Sharon (Kia owner) reviewed 7/29/26

Eva (Subaru owner) reviewed 7/27/26

James (Chevrolet owner) reviewed 7/23/26

Angie was great at keeping me up to date

James (Nissan owner) reviewed 7/17/26

I have asked people to use car star

He was really good.\nFast and efficient and inverted polite

He had great customer service skills. He was very fast a** giving me in a car in very fast taken , he was really good

Angela (Toyota owner) reviewed 7/13/26

I absolutely will recommend this shop to anyone who needs body repair work.

Carstar does wonderful work and makes everything smooth and easy for the customer. They definitely make a tough situation so much better. You know you will get an A#1 outcome when you choose to use them.

Noah did a great job talking with me about the work upfront. Angie is the best. Keeps you totally updated....she is always positive and customer focused.

Lavonne (Honda owner) reviewed 7/13/26

Everyone was very sweet and supportive. A special shoutout to my girl Angie. I enjoyed her so much. Thank you so much for you guys help with everything!!

Amazing

Thomas (Honda owner) reviewed 7/6/26

Repair work looks great and the staff was very friendly and communicative.

Pamela (BMW owner) reviewed 7/1/26

Very good company to work with. Clear communications and always keep you informed. The repair work was excellent

Excellent communications and consistent

Melinda (Chevrolet owner) reviewed 6/29/26

Angie was fantastic!

Tom (Ford owner) reviewed 6/25/26

Constance (Kia owner) reviewed 6/22/26

Definitely

Thank you all for the great work done in my car. I really appreciated you all contacting me and giving updates and status. You all were very professional and most kind Thanks again

Greatest customer service Highly pleased

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Normally it's not possible for an auto body shop to provide an accurate estimate over the phone because they will need to inspect the vehicle for hidden structural damage.

CARSTAR Alan Conner Collision Ctr Mechanicsville

About CARSTAR Alan Conner Collision Ctr Mechanicsville

Reviews (827)

820 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 2.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean