Head Over Wheels Collision

4.8 (790reviews)
97%
9363 Cool Springs Road,  Mechanicsville,  VA  23116
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Shop AssistantSparkles

In operation 17 years, 8 years at this location.

Head Over Wheels collision repair & auto body shop located in Mechanicsville / Atlee, VA is a local, family owned and operated body shop that guarantees high-quality collision repair and auto body repair work at affordable rates. We are proud to have served our customers in the greater Richmond, VA area for many years. At our collision repair & auto body shop in Mechanicsville / Atlee, VA, we specialize in collision repair and auto body repair, we restore your vehicle to factory specifications using the very best collision repair and auto body repair equipment and paint Richmond can offer. We conduct our business honestly with integrity. We take pride in what we do and back our work with lifetime warranties. Our trusted I-Car certified technicians have over 40 years combined experience in handling any collision repair and auto body repair service. For auto body repair Richmond. you can depend on Head Over Wheels Auto Body Repair and Collsion right here in Mechanicsville / Atlee, VA.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:30 am - 5:00 pm
Tue 8:30 am - 5:00 pm
Wed 8:30 am - 5:00 pm
Thu 8:30 am - 5:00 pm
Fri 8:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Call
Email

Reviews (790)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs that restore vehicles to like-new condition, with many highlighting seamless insurance handling and meticulous attention to detail. Communication is frequently commended, with regular updates via phone, text, and email keeping customers informed throughout the process. Timeliness stands out as a key strength, as numerous customers noted their vehicles were completed ahead of schedule. A few customers mentioned areas for improvement directly in their feedback, including clearer upfront cost breakdowns, more proactive communication during delays, and ensuring all components are inspected and returned in their original condition.
AI-Generated from reviews written in the last 12 months
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"... Over Wheels did an amazing job fixing my car bumper. The work was done quickly and looks perfect, like nothing ever happened. The staff was incredibly kind, professional, and ..." Read more
"... the old paint scratch without me asking. Trust me, the team does amazing work and very knowledgeable about claims. As well as super duper professional. When the work ..." Read more
"... Everything was handled by them and very efficient. They did an amazing professional job on the debt as well! Thank you for your customer service and craftsmanship." Read more
"Upon completion of the repairs, it wasn't possible to see any difference between unaffected areas and the repairs completed. Excellent job!"
"Great staff. Excellent workmanship. Highly recommend this shop."
"It was ready much earlier than expected."
"... finish dates and if there were going to be any delays. They finished 3 days ahead of schedule. Great Experience.. Definitely would recommend." Read more
"Competed and available 10 days earlier than originally anticipated."
"it was ready a day before it was to be finished."
"We were delayed 3 or 4 times."
"You all are the utmost professionals and prob the best communicators in the industry! We all like to know when, updates, issues, etc…and Head Over Wheels delivers ..." Read more
"Did a great repair job and their communication with the customer is exceptional!!!"
"... but their attention to detail made my car look new. Their staff is personable and the communication was excellent throughout the process." Read more
"... different things was frustrating - especially since we ended up having to pay quite a bit of money out of pocket for a rental car after exceeding the $900 maximum. ..." Read more
"I loved how you kept me informed via text on status of car repairs. You were also very easy to deal with and quick! Thank ..." Read more

My Experience

Head Over Wheels completed the work quicker than promised. They did a great job on the repairs. And even the car interior was also cleaned when we picked it up.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent work and very good communication

Customer Service

Very good communication

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you. Excellent work for a fair price.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Jason did a great job communicating to me the progress on my car. Will recommend Head Over Wheels.

Likely to Recommend

I have recommended them many times.

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Thought I was getting a better discount for paying out of pocket

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Car looks great.

Likely to Recommend

Repair Quality

Only had the repaired vehicle back for a couple of days so unable to advise of long term, but currently it’s just like brand new.

Customer Service

Wonderful people and kept me informed every step of the way

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I have been praising them to everyone. Even told my mechanic to recommend Head over wheels to anyone needing body work done

Repair Quality

Highly satisfied with the professionalism and results

Customer Service

Always polite and knowledgeable

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The staff has excellent people skills, the completed work was impeccable.

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Very satisfied with all aspects of their work. If anything, they need a bigger parking lot.

Repair Quality

I enjoyed the support that I received during the repair of my Charger from Head over Wheels. Good group of people. They didn't pad the estimate, the work was exactly what was on the estimate and delivered on-time cleaner than when it was dropped off.

Customer Service

Outstanding service. Work looks great and was delivered on-time and they even wiped the interior and vacuumed the mats.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Beautiful workmanship. I am telling everyone about my new favorite vehicle bodyshop.

Likely to Recommend

Repair Quality

So happy I came across this shop. They were super helpful through every single step of the process and great with communication

Customer Service

Amazing customer service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent quality work

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent service as usual. Thank you

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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